AT&T Unlock 14 day wait time?

Discussion in 'iPhone' started by rfs2005, Sep 20, 2013.

  1. rfs2005 macrumors member

    Joined:
    Jul 20, 2008
    #1
    I just ordered a 5s this morning. I submitted a request to AT&T to unlock my old iPhone, but was told I had to wait 14 days after upgrading to be eligible for the unlock.

    Has anyone ever experienced this, or know of a way to get around it? Also, does the day I purchase the new phone count as the day the upgrade occurred, or does it occur only when I activate the new phone?
     
  2. Gjwilly macrumors 68030

    Joined:
    May 1, 2011
    Location:
    SF Bay Area
    #2
    Was it an early upgrade?
    I could maybe see the reasoning for that rule if it was early cuz someone could always return the upgraded phone within the 14-day return period and then still have an unlocked phone that was still on contract.
    But if it was a regular upgrade then your original contract has already been fulfilled and they have no excuse for not unlocking.
     
  3. blhoward2 macrumors 6502

    Joined:
    Sep 19, 2012
    #3
    I gave up screwing with AT&T and paid $2 online for an unlock. Apparently they have someone at AT&T that works for them and does it under the table.
     
  4. Carlanga macrumors 604

    Carlanga

    Joined:
    Nov 5, 2009
    #4
    after the request it usually takes a week or two fro them to unlock it. If you need it unlocked now, pay $2 online and it should be unlock in half a day at the most.
     
  5. Don Kosak macrumors 6502a

    Don Kosak

    Joined:
    Mar 12, 2010
    Location:
    Hilo, Hawaii
    #5
    I did the same. Got this message this morning:

    That seems ridiculous, as the main reason I'd want to unlock my phone is to sell/give after an upgrade.
     
  6. wenstinator macrumors member

    Joined:
    Mar 16, 2011
    #6
    This is not true.

    I did my early upgrade this morning at 3AM (from 5 to 5s @ $450)

    I submitted my old iPhone 5 for unlock at 10AM and AT&T confirmed the unlock 30 min later and said it would take up to 24 hours.

    I checked later today on an IMEI checker online and it said it was now SIM unlocked.

    I would try again as they did it for me.

    I ended up getting $450 for my 16GB Black via buy it now on eBay tonight.
     
  7. zjazz macrumors 6502

    Joined:
    Apr 7, 2011
    #7
    exactly the same here with my 4S. Got confirmation within 20-30 minutes that says it may take 24 hours, but restored it anyway and checked online and it says unlocked!
     
  8. JohnOCFII macrumors newbie

    Joined:
    Apr 12, 2012
    #8
    Same issue here. Frustrating. Looking now at my old emails, I didn't order my 4S until October 10th, 2011, so maybe they run the "contract" date all the way up to the end, even though I was "upgrade eligible" for the contract renewal pricing on the 5S.

    John
     
  9. fhall1 macrumors 68040

    fhall1

    Joined:
    Dec 18, 2007
    Location:
    (Central) NY State of mind
    #9
    I received the same 14 day wait email. I waited two days after I activated my new 5s before requesting the unlock. I think the person that requested the unlock only a few hours after activating the new phone got in before AT&T's system "saw" that the new phone was activated so soon.
     
  10. PittsDriver macrumors 6502a

    PittsDriver

    Joined:
    Jun 30, 2010
    #10
    Can you post a link?
     
  11. farmermac macrumors 6502a

    Joined:
    Jul 23, 2009
    Location:
    Iowa
    #11
    I ran into this just 2 days ago with 2 iphones; i did an early upgrade for 2 lines. AT&T system online said had to wait for the 14 days. I called AT&T and told them the unlock didnt work online, and they pushed it through to the Apple database and was unlocked within hours. give them a ring.
     
  12. Irock619 macrumors 68000

    Irock619

    Joined:
    Sep 16, 2011
    Location:
    San Francisco, CA
    #12
    My phone was unlocked within one day. Did you request the unlock through this website? I think the key is to unlock your phone before buying a new one. This is what i did with two iPhones.
     
  13. 617aircav Suspended

    Joined:
    Jul 2, 2012
    #13
    why even waste time with att. The unlocks are so cheap and quick on ebay.
     
  14. saccento macrumors 6502a

    saccento

    Joined:
    Jun 30, 2008
    Location:
    New Jersey
    #14
    I called and just requested for an immediate unlock and I was granted it. Guess it depends on the customer service rep, but worked for me! Sold/unlocked my 4S the day after purchasing my 5S.
     
  15. kesmith macrumors member

    Joined:
    Sep 18, 2013
    #15
    so i'm debating whether to call in or to go to a store physically because I just had a chat session with aT&T and they told me that it can't be done will under contract..

    feedback?!

    ----------

    where can you pay to do this online? ATT seems to be acting like a female right now
     
  16. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #16
    www.swiftunlocks.com
     
  17. kesmith macrumors member

    Joined:
    Sep 18, 2013
  18. Carlanga macrumors 604

    Carlanga

    Joined:
    Nov 5, 2009
    #18
    the best, they unlocked my 5S in half an hour the day I got mine :)
     
  19. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #19
    Yep.
    I did over a dozen unlocks with them.
    Nice, easy and fast each time.
     
  20. kesmith macrumors member

    Joined:
    Sep 18, 2013
    #20
    did you use a non-ATT SIM to do the unlocking or a current ATT one?

    just curious if i need to get another sim card. wanted to do this before i go out of the country in a few weeks
     
  21. Carlanga macrumors 604

    Carlanga

    Joined:
    Nov 5, 2009
    #21
    After getting the unlock; Leave the AT&T one inside and do a restore on iTunes, gives you the unlock msj on iTunes os you know you have it unlocked then restore backup to get it as you had before the restore and travel, buy the sim there and just plug it in.
     
  22. kesmith macrumors member

    Joined:
    Sep 18, 2013
    #22
    sweetness. thanks so much
     
  23. Carlanga macrumors 604

    Carlanga

    Joined:
    Nov 5, 2009
    #23
    no prob, just make sure you get that unlock msj to popup in iTunes.
     
  24. kesmith macrumors member

    Joined:
    Sep 18, 2013
    #24
    indeed i will keep my eyes out for it
     
  25. Arch Stanton macrumors newbie

    Joined:
    Dec 9, 2007
    #25
    How does this work?

    So after it is unlocked, does it still work with my AT&T account and original phone number? Is it basically all the same afterwards except it is now unlocked even after restoring in iTunes? Do you just restore from backup and everything is back as it was? Or will AT&T see that it is unlocked and suspend service just to be pricks?
    I know, lots of ?'s but I'm just ignorant on the process.
     

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