AT&T upgrade change...

[ijen0311]

I bought a 3G and 3GS on release day, and paid the non-upgrade price for both (in between upgrade price and full price). AT&T always screws me because even though I pay the non-upgrade price, I still have to re-up for 2 years and I'm not eligible for an upgrade when the next one comes out. /rant

Anyway, I checked my AT&T account for my upgrade date, and it's not there. It only says that I can upgrade NOW at an non-upgrade price. It used to have a date that I was eligible. I wonder if they're calculating things out at this point for an iPhone 4 release?

 

[maflynn]

Why not call them and ask?


You could continue to get upset about this, but I suspect a simple phone call will resolve the issue. Besides why get worked up about upgrading now, when apple has yet to even announce the new phone.

 

[GadgetGeek71]

Did you at least get a partial upgrade discount?

 

[jav6454]

I bought a 3G and 3GS on release day, and paid the non-upgrade price for both (in between upgrade price and full price). AT&T always screws me because even though I pay the non-upgrade price, I still have to re-up for 2 years and I'm not eligible for an upgrade when the next one comes out. /rant

Anyway, I checked my AT&T account for my upgrade date, and it's not there. It only says that I can upgrade NOW at an non-upgrade price. It used to have a date that I was eligible. I wonder if they're calculating things out at this point for an iPhone 4 release?

Because you used the 1/2 discount they gave you from 3G to 3GS. Next iPhone will have no subsidy and I bet it'll be full priced, unless you pay more than $100/month on the single line you plan to upgrade.

 

[ijen0311]

Why not call them and ask?


You could continue to get upset about this, but I suspect a simple phone call will resolve the issue. Besides why get worked up about upgrading now, when apple has yet to even announce the new phone.

I'm not upset. I wanted the phone, so I paid for it.

I was actually just wondering why the upgrade date has disappeared, and if this is any indication that they are preparing for the 4 release.

Did you at least get a partial upgrade discount?

I guess that's what it would be considered. I paid $399 both times. But after selling my old phones, I broke even, so it was not much of a problem.

 

[AbSoluTc]

Call AT&T. You pay them for things like this. Might as well - use them.

 

[Applejuiced]

I bought a 3G and 3GS on release day, and paid the non-upgrade price for both (in between upgrade price and full price). AT&T always screws me because even though I pay the non-upgrade price, I still have to re-up for 2 years and I'm not eligible for an upgrade when the next one comes out. /rant

Anyway, I checked my AT&T account for my upgrade date, and it's not there. It only says that I can upgrade NOW at an non-upgrade price. It used to have a date that I was eligible. I wonder if they're calculating things out at this point for an iPhone 4 release?

You didnt pay a nonupgrade price.
You got an early upgrade and that automaticly renews your contract and you pay $200 extra than the full subsidy price but alot less than a full priced iphone.
AT&T didnt screw you, you are just misinformed on how early upgrades work.
Call up AT&T and they will tell you the exact date you can get a full subsidy.
Most likelly 18 months since you got your last iphone.

 

[CSMchris376]

Don't Think there is a change

I just copied this from my AT&T upgrade page. No different than what it has been.

iPhone Upgrade
As a valued AT&T customer, we can offer you a discounted iPhone upgrade at a higher price, along with a 2-year commitment and an $18 upgrade fee. Please proceed with the online upgrade process for pricing details. You may qualify for a full discount on a standard iPhone upgrade on 05/25/2010

 

[ijen0311]

I just copied this from my AT&T upgrade page. No different than what it has been.

iPhone Upgrade
As a valued AT&T customer, we can offer you a discounted iPhone upgrade at a higher price, along with a 2-year commitment and an $18 upgrade fee. Please proceed with the online upgrade process for pricing details. You may qualify for a full discount on a standard iPhone upgrade on 05/25/2010

Thanks for the answer (and for reading my post).

I called 611 who said I'm eligible 11/21/10.

 

[doubleatheman]

I always was told you Qualify for the "Early Upgrade" 9 months-1 year after you signed your last 2 year contract.

And you get the "Full Upgrade" 18 months - 2 years after you last signed a 2 year contract.

Full price is if you upgrade before 9 months.

At least this is how the ATT rep explained it all to me a few years ago.

So for the iPhone it works like this:

(for example the 2gb 3gs)

Time since you last signed a 2 year contract:

0-9months: $699.99
9-18months: $499.99
18+months: $299.99


I don't think it really matters to AT&T how or why you last resigned a contract, even if you didn't get a fully subsidized phone at the resigning, it doesn't matter. A partial discount triggers the timer to restart on your full discount date.

As far as I'm Aware the only way around this is the more than $100 month on single lines.

Essentially instead of getting $400 subsidized every 2 years, your getting $200 off every year.

 

[byeehaaw]

do you think ATT will offer any special upgrades when the 4g comes out? I have a family plan with 4 iphones on it. We are currently 1 year into our contract and we wont be able to get a full discount til Dec 2010. You think there will be any chance to get a full subsidy in June?

 

[Interstella5555]

I love how these threads pop up around new hardware releases like somehow people signed a different two year contract than the rest of us. Check your upgrade date and talk to AT&T. No one here can help you.

 

[Dr Kevorkian94]

on my att account i get this:

You are not eligible to upgrade at a discounted price due to your length of service. However, you may still purchase a phone/device at the full price. Our records indicate that you will be eligible for an upgrade at a discounted price on 05/20/2010

You are eligible for an early upgrade to an iPhone at a reduced discount. Our records indicate that you will be eligible for an upgrade to an iPhone at a discounted price on 05/20/2010

i think i will be eligible on the date it says for the regular price so yay