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ATT, America's worst business, world's ********* company.
- Thread starter jian
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How much are you paying for those 3 iPhones right now? It would only be $210 for 3 iPhones sharing 10 gig. I bet you're close to that if not higher already.
I have great experience with AT&T. I just merged 3 other family members phones onto my plan last month. I got my bill and it was higher than expected. I did a chat to ask when I would be able to see my detailed bill to try to understand why it was higher. The CS response was to credit my account for all the odd charges and the $36 activation fee on a new phone I just got! That was above and beyond. As others have noted, they also give you free upgrades very often when they certainly don't have to. I don't know if having 6 phones on my account and being a customer since 1999 makes a difference in how they treat me, but they have always been great to me.
Why is everybody complaining about no FaceTime over cellular? It's not like you can do it now. I just flat don't get the outrage over it. You're not "losing" anything
AT&T requires that you be on a Mobile Data Share plan to use FaceTime over cellular. I made the switch to the plan because it was cheaper and now I'll be able to talk to my wife via FT without needing wifi any longer once upgrade to the 5.
I'm not saying AT&T treats me badly, or doesn't deliver on what is promised to me. All I'm saying is forcing a plan change to use an app is criminal. Shared data plans or Tiered data plans all pay for a block of data. How in the world can AT&T justify restricting a consumer group that is paying them for data while at the same time denying them the ability to use it. It would be one thing if AT&T said "nobody can use FaceTime" But this isn't the position they're taking. They're saying if you pay for 5GB of shared data...you can use the FT app. However, if you pay for 11GB of data on a family plan, everyone in your family is screwed!
At least Verizon and Sprint were ethical enough to know this was a bad business decision...if not against FCC guidelines.
Now there is an aggressive FCC complaint against AT&T. Do they really want this type of publicity? It's completely stupid.
In all honesty, I use FT all the time...but can't ever envision wanting to use it over cellular. I use it while away from home on trips in the hotels using WiFi. I doubt I'd ever use it over cell. However, the point is not lost that this is consumer gouging at its worst.
Problem with switching from ATT in my opinion is that all the carriers equal suck at customer service. I think they try to out do each other in providing the worst customer experience.
Agreed. It's nice to have choices. If you are unhappy with at&t, then go to another carrier.
If he was on a prepaid carrier this would make sense, otherwise it just costs so much. AT&T can give you a subsidized price because they make all that money back on their overpriced plans. If you buy unsubsidized then you're spending 3x as much for a phone and in return you get to pay the same bill and what? Pay 3x as much for your phone again next year? That's the benefit?
I would buy unsubsidized because I use Straight Talk, or at least I'll use them again once they have nano sims, but not on a post paid plan.
T-Mobile is refarming their spectrum so by the end of this year I will be able to get 3G/4G speeds on the iPhone!
All are valid complaints. Some of us realized sooner. These corporations spend millions of dollars on actuaries to analyze customer usage data and come up with their plans, features, restrictions, ETF ... Bottom line is to make sure to squeeze as many dollars as possible.
They have technological advantage with iPhone over VZW & Sprint and size advantage over T-Mobile. VZW & Sprint still cannot do voice & data same time on LTE.
You know they lost 6 billion dollars in failed merger attempt with T-Mobile, since then they are trying to squeeze customers little more.
They have technological advantage with iPhone over VZW & Sprint and size advantage over T-Mobile. VZW & Sprint still cannot do voice & data same time on LTE.
You know they lost 6 billion dollars in failed merger attempt with T-Mobile, since then they are trying to squeeze customers little more.
Hi. European here.
That is wrong. I pay full price indeed, but that is by choice because I've worked out it's cheaper in my situation.
Most people however get it subsidised. They get a plan for, say, 20 to 40 a month and the phone for 200 to 300 or so for the base model. The specifics depend on the country and carrier of course.
Also, I don't know where your friend lives, but where I live those who have a subsidised phone on a contract (one or two year) can usually upgrade two to three months in advance of the contract's minimum term expiring. (Obviously, if they do, they have to add the new contract to that time so in the end they're no better off, so it turns out wireless carriers are scum everywere.)
Anyway, you are either grossly misinformed or, admittedly more likely, ignorant of the actually rather giant differences between countries. For instance, in Italy it's more common to see phones sold at full-price with pre-paid plans and in Belgium it has only recently even become possible to sell subsidised phones. But in the Netherlands it has been common for years to get simpler phones free and less simple (and newer) phones at a discount with a one or two-year (for more discount) minimum-term contract.
The poster does not get it.
go with VZ. Go with Sprint. Go with a dumbphone. Go with ......
But, get a grip.
Verizon has always been amazing to me. Great coverage, excellent support, and no tricky billing.