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Apple Store support told me there wasn't gonna be any free bumper promotion this time around, but I might keep trying before Friday.
 
Just in case no one believes me....
 

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So if you didn't have a bumper before can you get one? If i called what should i say to maybe get one.
 
Wow... I can't believe I am the first to say this but...

Why exactly do any of you feel entitled to a free case?

Whether you bought a bumper last summer or got a free one from the case program... it was for LAST YEAR's iPhone.

This year's iPhone had changed (even if it is a slight change). You bought a new phone, then buy yourself a new case. Simple as that. :rolleyes:

Oh... and if you don't wish to spend $30 on an Apple bumper, you can buy a chinese knock off for as little as $2 on eBay. I even saw a lot of bumpers that came with every color for $7.
 
Wow... I can't believe I am the first to say this but...

Why exactly do any of you feel entitled to a free case?

Whether you bought a bumper last summer or got a free one from the case program... it was for LAST YEAR's iPhone.

This year's iPhone had changed (even if it is a slight change). You bought a new phone, then buy yourself a new case. Simple as that. :rolleyes:

Oh... and if you don't wish to spend $30 on an Apple bumper, you can buy a chinese knock off for as little as $2 on eBay. I even saw a lot of bumpers that came with every color for $7.

Oh I don't feel entitled to a free case at all, but if apple is willing to give me a free case after spending over $600, I will gladly accept.
 
Wow... I can't believe I am the first to say this but...

Why exactly do any of you feel entitled to a free case?

Whether you bought a bumper last summer or got a free one from the case program... it was for LAST YEAR's iPhone.

This year's iPhone had changed (even if it is a slight change). You bought a new phone, then buy yourself a new case. Simple as that. :rolleyes:

Oh... and if you don't wish to spend $30 on an Apple bumper, you can buy a chinese knock off for as little as $2 on eBay. I even saw a lot of bumpers that came with every color for $7.

I never once felt entitled to a free case, I just asked if there was anything they could do because I had a un-opened iPhone 4 case. I was going to see if the Apple store would let me exchange it. I was willing to buy a new case, but if they would help me out, why wouldn't I try that first?

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Could you explain what you asked/said in more detail please =D

Basically I called using the order number of my iPhone 4s. Then when I was talking to the agent I said how I was at the Apple store and saw that the cases did not match because the mute switches are placed differently. I then said how the Apple store did not have black in stock, and they referred me to call this number. I also that the model numbers are different. He then asked if I wanted a different color because black was boring, but I asked for black anyway.
 
I never once felt entitled to a free case, I just asked if there was anything they could do because I had a un-opened iPhone 4 case. I was going to see if the Apple store would let me exchange it. I was willing to buy a new case, but if they would help me out, why wouldn't I try that first?

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Basically I called using the order number of my iPhone 4s. Then when I was talking to the agent I said how I was at the Apple store and saw that the cases did not match because the mute switches are placed differently. I then said how the Apple store did not have black in stock, and they referred me to call this number. I also that the model numbers are different. He then asked if I wanted a different color because black was boring, but I asked for black anyway.

Oh cool, and they just gave you a new one? Cool!
 
I never once felt entitled to a free case, I just asked if there was anything they could do because I had a un-opened iPhone 4 case. I was going to see if the Apple store would let me exchange it. I was willing to buy a new case, but if they would help me out, why wouldn't I try that first?

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Basically I called using the order number of my iPhone 4s. Then when I was talking to the agent I said how I was at the Apple store and saw that the cases did not match because the mute switches are placed differently. I then said how the Apple store did not have black in stock, and they referred me to call this number. I also that the model numbers are different. He then asked if I wanted a different color because black was boring, but I asked for black anyway.

No such luck :\ Oh well
 
Perhaps I'm missing something. Why is it you would expect a free bumper?
 
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M87 said:
Perhaps I'm missing something. Why is it you would expect a free bumper?

I never once said I felt in entitled or was entitled for a new bumper. All I wanted to see if I could exchange for the right bumper, and if not, buy one.
 
Just tried it. worked for me.
did everything he said
say you have an old att bumper
make sure they compare model numbers
so they know there different
 
Did you have an old att bumper? and what are the model numbers?

idk what the model numbers are. the purchase was saved to my apple id from july 2010. he compared model numbers to one they are selling now. was even able to switch colors.
 
Well this must be completely up to the customer rep.. I just called I have one of the original bumpers from the bumper program one I'm using and one that is still in the package..

The rep transferred me to a manager and the manager said the bumper program was for a known issue with the iPhone 4 the iPhone 4s has no such issue and there is no exchange program for any of the old bumpers. But the manager did acknowledge that the bumpers sent out through the bumper program will NOT fit the new iPhone 4s because of the mute switch... so now I will have to buy a new bumper because I planned on just using the new packaged one I have..
 
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