I need feedback on what to do about there BS.
4:00 AM I started getting calls from a teletmarketer.
Every 20-40 min I get another call.
I finaly answer arround 7am
He wants Mark Brown. I tried to explain I'm not Mark Brown He can barely speak english indian accent.
8:00 I call ATT and ask to block the number they say it can't be done without paying them 30$ a month or 60$ to get a new number- I can't afford that so I hung up
8:20 He calls again same story I try and explain I'm not that person.
8:40 I google the telephone number and apparently he works at a collection agency for ATT.
9:00 I call them and confirm I dont have any outstanding bills. ( I dont) they ask my number giving me trouble they do a search by number and say threes an outstanding bill but they understand I'm not mark brown but say they do not "communicate " with the collection agency once my number has been "sold" THIS IS NOT MY BILL and they wont block the number (they give me the same BS that I have to pay alot of $ to block) and its there collection center calling me.
I'm pissed I don't know what to do. I tried speaking to a manager but one was "not around" lmfao I'm a customer service manager and one of us is always around. (trust me I know I've worked 14 hr days before).
Bottom line: What could I do? This is extortion
4:00 AM I started getting calls from a teletmarketer.
Every 20-40 min I get another call.
I finaly answer arround 7am
He wants Mark Brown. I tried to explain I'm not Mark Brown He can barely speak english indian accent.
8:00 I call ATT and ask to block the number they say it can't be done without paying them 30$ a month or 60$ to get a new number- I can't afford that so I hung up
8:20 He calls again same story I try and explain I'm not that person.
8:40 I google the telephone number and apparently he works at a collection agency for ATT.
9:00 I call them and confirm I dont have any outstanding bills. ( I dont) they ask my number giving me trouble they do a search by number and say threes an outstanding bill but they understand I'm not mark brown but say they do not "communicate " with the collection agency once my number has been "sold" THIS IS NOT MY BILL and they wont block the number (they give me the same BS that I have to pay alot of $ to block) and its there collection center calling me.
I'm pissed I don't know what to do. I tried speaking to a manager but one was "not around" lmfao I'm a customer service manager and one of us is always around. (trust me I know I've worked 14 hr days before).
Bottom line: What could I do? This is extortion