I pre-ordered my 4 from Apple online on midnight (morning) of pre-order day. Picked up at the Apple Store and renewed on Launch Day.
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ATT upgrade eligibility moved up
- Thread starter jblock
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I heard a rumor that ATT store employees can no longer carry iPhone as their work phone. Apparently it has to be an andriod phone because ATT wants their employees to push android over iPhone. Not sure if there is any truth to that, I'm not an employee. If it is true, it may be the reason for some of this upgrade craziness going on. Why would apple care or have anything to do with ATT customers eligibility dates??? Makes no sense that ATT will let you upgrade for any other phone except iPhone. Weird....
I love how when you log in to AT&T OLAM you get this message:
"The number associated with your wireless account may be eligible for an upgrade."
And then you get excited, look to see if you are, and you're not. They might as well make a page that says "FOOLED YA! THANKS FOR PLAYING."
If Siri has an SDK then I'll need a new device. Not sure why they didn't make an iTouch that supports it.
I have a family plan, 2 line don't have iPhones and mine does. The 2 non-iphone lines are eligible for upgrade but mine isn't. The #611 rep said they can do a "cross upgrade" at the store, where they use the other line's eligibility and get me the iphone and they won't add the data plan on the non-iphone lines.
Any truth to this?
Any truth to this?
Absolutely. My family does it all the time. In fact, I did it last year so that I could get the 4. I used my brothers line. You just call them when the phone arrives instead of activating it and they will fix everything over the phone, or you can do it in store.
thanks! did you preorder on the apple site or with att? and did you have to cancel any data plan or was it not added?
It doesn't matter which site you order through. You will need the same account information for both.
If you're upgrade swapping from a non-iPhone line, then you will have to call and cancel the data plan. And keep in mind that the iPhone 4S uses a micro-SIM card.
is there a fee to cancel the data plan? i just dont want to pre-order it and then be stuck with a fee after the data plan is cancelled..
I'm seriously considering buying the 4S on a new contract and paying the $325 ETF. I can sell my iPhone 4 (in pristine condition) for at least $400 around here. I'd end up with the 4S 64gb for around $325-350 in the end and with no contract renewal. Anyone think this will work? Seems like the best option.
Alternatively, does the $649 price also renew your contract? I'm pretty sure it does, otherwise I'd pony it up and sell my phone for some of that money back.
Alternatively, does the $649 price also renew your contract? I'm pretty sure it does, otherwise I'd pony it up and sell my phone for some of that money back.
The $649 price you mention for the iPhone 4S 64GB includes a new 2 year contract. Add another $200 if you don't want a contract with AT&T.
Note this does not mean it will be unlocked, we still don't have an answer yet on SIM free aka Factory Unlocked just yet....
Dave
Note this does not mean it will be unlocked, we still don't have an answer yet on SIM free aka Factory Unlocked just yet....
Dave
Here: https://buyiphone.apple.com/WebObjects/IPACustomer.woa/wa/IPAToolAction/springboard
Or in your account on your provider's webpage.
Or by dialing *639#.
I made the call. I went straight to "business care". Probably because of the corporate discount I have with them.
No luck on changing my 2/25/11 upgrade date, or removing the $250 fee.
Cancellation is $175. Look out Verizon, here I come.
One issue, that others may want to consider: I'm dropping the main line of a family plan. Wife has one of the "child" lines. BEFORE I break away, we need to spin wife's phone off to an individual plan. That's going to add 3 months to her upgrade eligibility. This is per the customer service rep I spoke with.
No luck on changing my 2/25/11 upgrade date, or removing the $250 fee.
Cancellation is $175. Look out Verizon, here I come.
One issue, that others may want to consider: I'm dropping the main line of a family plan. Wife has one of the "child" lines. BEFORE I break away, we need to spin wife's phone off to an individual plan. That's going to add 3 months to her upgrade eligibility. This is per the customer service rep I spoke with.
Well, add me to the list of people that had no luck getting their upgrade date moved. I spent the last half hour talking to various people from AT&T and they just weren't budging. As many of you already noted, they kept saying it was all due to contractual obligations with Apple, therefore they couldn't move up the date.
I asked if it was possible to get a $250 credit to my account (wishful thinking) and, of course, that answer was also no. Unfortunately, it looks like I have to wait until 11/18 to get the phone.
Hopefully AT&T releases a statement tomorrow in regards to early upgrading (also wishful thinking).
I asked if it was possible to get a $250 credit to my account (wishful thinking) and, of course, that answer was also no. Unfortunately, it looks like I have to wait until 11/18 to get the phone.
Hopefully AT&T releases a statement tomorrow in regards to early upgrading (also wishful thinking).
Not sure why AT&T would agree to change the upgrade date. You signed a contract. Why would they let you get out of it for free?
Because they have done so every time a new iPhone is released. People get used to that and come to expect it. If it had never been done before, this thread woould not exist. And no one is asking to get out of a contract for free. They just want a discount on the phone and will be signing another 2 year contract.
They of course don't have to, but have been doing just that for all prior iphone releases thus setting a precedent. From a customer service standpoint it comes off badly to change a policy (and to do it randomly for some customers without stating any set reason as to why) when your customers are expecting differently.
Not true. Apple announced early eligibility for the first time with the iPhone 4 and AT&T.
The only time it was done for the masses was for the iPhone 4 last year (publicly announced at keynote). You COULD also count the 3G release for when everyone who had a 2G is eligible for a full upgrade.
Was it just not announced prior to that? Because I went from 2g-->3-->3g-->4 all on their respective launch dates and always with the subsidized, discounted price.