You are so right about this.
I'm as big an Apple fan as they come I have never owned a PC, and got my first Mac in 1992 but I sweated through years of Power-using OS8 and OS9 at newspaper design jobs and just swallowed my pride and restarted my computer at least once a day after the inevitable freeze. Command-S was the First Commandment.
Apple made it over that horrible bump because they had a loyal niche in the publishing and education markets, make no mistake about it. Graphic artists like me had no choice but to use Macs and the buggy operating systems because Macs were the industry standard.
Thank God for that, because it bought time for Apple to redeem themselves. As buggy as those old systems were, they were superior when it came to user-friendliness in a high-speed environment. They just needed stability.
When Steve came back, I held out hope. When OSX came out, I felt vindicated.
I've never looked back.
Great post, and I totally agree. My first Mac was an SE back in 1986 (I think). There was an era there where Apple couldn't get it right to save their lives. Hard to believe now as I type this on a 2.4 Santa Rosa MBP, with my iPod charging beside my!
Cheers,
James