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I don't know..... I can not see how a hardware issue can change a software code (the code written to display the switch).
If it were a hardware issue then it would not make any difference selecting the switch to 'ON'.
To me this is a software issue.
 
Are O2 sending you a new sealed phone? If not I wouldn't let them give you a reconditioned unit.

A couple of times Apple tried to give me a reconditioned phone and I wouldn't agree. Now I just go through my insurance that I get free with my bank, I don't have to pay anything and it is a new sealed phone within 24 hours.

I'm on my 4th iP7 which thankfully is absolutely spot on.
 
I did ask and he said it would be new. That's all that I can say until the day arrives.

EDIT: As he said there would be a 3 week delay due to shortages, I am hoping it will be a new one.
 
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Not sure where is the best place to post this, but here goes,

I have a new iPhone 7 Plus - great phone and am well pleased with it, but I noticed that the Auto Brightness toggle option is missing in Settings> Display & Brightness.

I can manually adjust the brightness setting, but it does not appear to auto adjust. I am running iOS 10.1.1 (build 14B150)

I have tried a hard reset, but it's still missing.

Any ideas why it's not there and how I can get it back please?

Thanks
Go to settings/General/Accessibility/Display Accommodations/then toggle off or on Auto Brightness.
[doublepost=1535904710][/doublepost]
Not sure where is the best place to post this, but here goes,

I have a new iPhone 7 Plus - great phone and am well pleased with it, but I noticed that the Auto Brightness toggle option is missing in Settings> Display & Brightness.

I can manually adjust the brightness setting, but it does not appear to auto adjust. I am running iOS 10.1.1 (build 14B150)

I have tried a hard reset, but it's still missing.

Any ideas why it's not there and how I can get it back please?

Thanks
[doublepost=1535904766][/doublepost]
To be quite honest, I don't know whether it has ever been there. I have only had the 7 Plus for a week.

I have tried Reset-All-Setting, but that made no difference.

I can manually adjust the screen brightness. Attached is a screen shot of the settings page.

fc959c1403b76dfce0491d8027a4fc1e.png


Everything else is working fine.
[doublepost=1535904803][/doublepost]Go to settings/General/Accessibility/Display Accommodations/then toggle off or on Auto Brightness.
[doublepost=1535904899][/doublepost]
To be quite honest, I don't know whether it has ever been there. I have only had the 7 Plus for a week.

I have tried Reset-All-Setting, but that made no difference.

I can manually adjust the screen brightness. Attached is a screen shot of the settings page.

fc959c1403b76dfce0491d8027a4fc1e.png


Everything else is working fine.
 
go too General accessibiliy and the display accommodation then you see auto brightness
 
Not sure where is the best place to post this, but here goes,

I have a new iPhone 7 Plus - great phone and am well pleased with it, but I noticed that the Auto Brightness toggle option is missing in Settings> Display & Brightness.

I can manually adjust the brightness setting, but it does not appear to auto adjust. I am running iOS 10.1.1 (build 14B150)

I have tried a hard reset, but it's still missing.

Any ideas why it's not there and how I can get it back please?

Thanks
Settings > General > Accessibility > Display Accommodations > Auto-Brightness
It took forever to find it on my X.
 
Go to settings/General/Accessibility/Display Accommodations/then toggle off or on Auto Brightness.
[doublepost=1535904710][/doublepost]
[doublepost=1535904766][/doublepost]
[doublepost=1535904803][/doublepost]Go to settings/General/Accessibility/Display Accommodations/then toggle off or on Auto Brightness.
[doublepost=1535904899][/doublepost]

go too General accessibiliy and the display accommodation then you see auto brightness

Settings > General > Accessibility > Display Accommodations > Auto-Brightness
It took forever to find it on my X.

As per post #24, this was resolved almost 2 YEARS AGO now.
 
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