I might be off Apple for good this time around. My newest Macbook Pro had an awful green tint (read here http://forums.macrumors.com/showthread.php?t=352754) I took it in once, and the guy basically told me it was a software issue and to reinstall OSX. Yeah, thats a good fix for a day old computer. It was fresh out the box! So, an hour wasted (they took an hour with it in the back and didn't even reinstall the OS themselves!) I head home and re-install the OS. Problems still there! Next day, I head back yet again. This time, 15 minutes after they take my computer they come back - to ask me for my password. Too bad there isn't a password, he presses enter, it logs in. Yeah, good work. 30 minutes later, he comes back and says "this is weird but it goes away when we reinstall OSX and don't calibrate the screen" I say, uh, okay, but I calibrate my screens. Here's the kicker: He says "DON'T CALIBRATE THE SCREEN NOW" What? This isn't 1993. Monitors are to be calibrated. Macbook Pro's look like washed out crap out of the box, and I need color accuracy. So, I say that I'd like to return it - I know most of the guys at the store, I've bought 5 Macbook Pro's in 2007 and 7 in the last 2 years. They're always nice to me, but this guy doesn't know me and is going on a major power trip. He tells me that I have to pay the restocking fee even though its clearly defective. So, I paid the fee ($200, great). Sucks for me. I'm so sick of Apple's crap. He didn't offer me a new machine, didn't offer me a real refund, he said I could either deal with no calibration or take a $200 hit. So, Apple's lost my business for the time being. I've still got a bunch of apple stuff but I don't really appreciate this crap. So, thats my story. Sorry if you read the whole thing. Maybe I'm overreacting, I don't think I am. Life goes on. I'm buying the new XPS M1330 to replace my latest pro.