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Back wraps - Slickwraps destroys the competition

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Ordered the black onyx for my 6+. Hope you guys release some digital camo ones eventually... Maybe a black/grey/white digital and a blue/black/grey digital?
 
anyone tried the slickwraps with the Apple silicone case (iPhone 6)

Sorry if this question has already been answered. :rolleyes:
 
pocketdoc said:
Weston, ordered last week and received a "shipped" Email with a tracking number on the 3rd. Tracking does not show that USPS has it yet. Is there a delay? You guys swamped? PM me and I can give you my order number.

Thanks
Click to expand...

Hello,

Please PM your order #, i'm happy to research this.

Weston
Slickwraps

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bhags8 said:
Ordered the black onyx for my 6+. Hope you guys release some digital camo ones eventually... Maybe a black/grey/white digital and a blue/black/grey digital?
Click to expand...

Huge Thanks and Welcome to the Family.

Weston
Slickwraps
 
Hi Weston,

I placed an order on the 3rd of october, and got a tracking number 2 days ago. But i still can't track the package. USPS first class usually only takes 3 days to reach. Should I just be patient?

thanks
 
vishavg said:
Hi Weston,

I placed an order on the 3rd of october, and got a tracking number 2 days ago. But i still can't track the package. USPS first class usually only takes 3 days to reach. Should I just be patient?

thanks
Click to expand...

Hey There,

You're not alone. We've notice a delay in processing at USPS the last 2 days. It seems to be back to normal now.

Can you PM me our order #? I'll research the order.

Thank You!
Weston
Slickwraps
 
slickwrapsinc said:
Hey There,

You're not alone. We've notice a delay in processing at USPS the last 2 days. It seems to be back to normal now.

Can you PM me our order #? I'll research the order.

Thank You!
Weston
Slickwraps
Click to expand...

Hey, I can't seem to PM you. I am not given the option to do so..
 
Just wanted to post that Slickwraps has amazing customer service. They are bending over backwards to be sure I get my order.

Nothing beats good CS!
 
My SlickWraps Ordering Experience (Thus Far)

I'm sure I'm going to sound like a complainer here, but wanted to share my experience (thus far - not concluded) with everyone. I ordered a SlickWraps carbon fiber back wrap for my 6 on Tuesday at 11AM (it says on their site that orders usually ship same-day if ordered before 2PM). Anyway, I assumed it would ship same-day and wanted it by today, so I paid for 1-2 day shipping. I figured "usually same day" meant that maybe it would ship the next day, and I was cool with that.

I received an email from SlickWraps a little after 11AM yesterday that my order had shipped, yet as of this morning there's still no location listed on the tracking page. So, I decided to hop on SlickWraps' web page and chat with a customer service rep to figure out if it's actually shipped, and if so where it's coming from. I chatted with a very helpful rep named Andi, and she informed me that due to large quantities of orders, it hasn't shipped yet. That said, I understand that they may be very busy right now, but she did tell me that my item was in stock, so I'm a bit confused as to why it hasn't yet shipped, especially considering that I received an email before noon yesterday stating that it "has shipped." Andi told me that tracking numbers and shipment emails are sent not when the order actually ships, but when it is processed.

When I paid extra for 1-2 day shipping on Tuesday, I assumed that best-case scenario I'd receive it on Wednesday, and worst case Friday. However, it sounds like my order is just sitting there and hasn't yet shipped. It's coming from Kansas, and I'd be shocked if I receive it tomorrow with USPS 1-2 day shipping.

I asked Andi if she can expedite the shipping for me and upgrade it to next day air. She said she has to track my order down, but that she'd see what she can do.

I guess I'm a bit spoiled by Amazon Prime shipping.

So in all it's been an underwhelming order experience, but not totally shocking for a smaller business and Andi has been helpful thus far - let's see how it ends up! (I'll also post pics and a detailed review after installation and focus on pics of the corners, which people seem to leave out in their posts, as well as how much grippier it is than the naked phone, and how much I feel the edge of the wrap when swiping from the edges).

TL;DR:
-Says "item in stock and usually ships same day if ordered before 2PM"
-Ordered at 11AM and paid extra for 1-2 day shipping
-Two days later still hasn't shipped
-Andi at SlickWraps checking on my order to see if she can expedite to 1-day shipping (she was very helpful and has done a good job)
-I'm spoiled rotten by Amazon Prime, and need to learn to be a little more patient!

**Update**
Andi just emailed me to let me know that she upgraded my shipping to UPS Next Day! I definitely can't complain about the customer service! Thanks Andi and Weston! Pics and a review to come this weekend (provided that I get it tomorrow)!
 
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I've used iCarbons for years, they're good. Those slickwraps look better in this case though. Hmmm undecided.
 
rayricepudding said:
I'm sure I'm going to sound like a complainer here
Click to expand...

Thanks for your feedback it's truly appreciated.

We do usually ship same-day but thats not a guarantee that in fact we do.

We're working hard to get all of the orders out in 24/48 hours and will be back to same-day shipping today.

Thank You.
Weston
Slickwraps
 
Thank you Weston for all your help! Definitely some of the best customer service I have received.
 
I accidentally ordered a wrap for a 6 instead of a 6+ via PayPal. Anyone know how to cancel or change the order?


Nevermind! I got help and couldn't delete this.
 
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