Bad used device. Any recourse?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Traxan, Jan 3, 2017.

  1. Traxan macrumors member

    Joined:
    Mar 2, 2008
    #1
    I bought an iPhone 6 Plus from someone off Glyde, but the speaker is blown out bad. Everything is scratchy and distorted. Would an Apple Store replace if under warranty, or is my only recourse to reject the phone and send it back?

    TIA
     
  2. daflake macrumors 6502a

    Joined:
    Apr 8, 2008
    #2
    If it is outside of warranty, you are on your own and I doubt that Apple will touch it. You could either get it repaired yourself or send it back.
     
  3. Richdmoore macrumors 68000

    Richdmoore

    Joined:
    Jul 24, 2007
    Location:
    Troutdale, OR
    #3
    If it has AppleCare, you should be able to get it replaced. Make sure to make an appointment online to get a genus to look at it vs just walking in.

    If the AppleCare has expired, I would send it back.
    https://checkcoverage.apple.com
     
  4. Traxan thread starter macrumors member

    Joined:
    Mar 2, 2008
    #4
    Ok guys, back it goes. I am really pissed. It took two weeks to get here thanks to the holidays. Now it goes back.
     

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