Battery problems (condition: replace now)

Discussion in 'MacBook Air' started by Pez555, Nov 5, 2013.

  1. Pez555 macrumors 68000

    Pez555

    Joined:
    Apr 18, 2010
    #1
    Have an early 2012 MBA.

    Admittedly I haven't used the thing for a few months, but now our school has equipment in place to use apple products I wanted to fire it up and download some education apps for the kids, however I have ran into a few problems regarding the battery.

    When I plug the cable into the mac it runs fine, however the status bar at the top says 'not charging' and the condition says replace now. The LED is a constant green with no signs of charging.

    Have i left this macbook for too long unused? I'd be pretty pissed if this thing needs to be repaired as I haven't really used it all that much, and it is no longer under warranty. I mean i'm just checking the battery stats and it's only had 3 cycle counts....

    shall i leave it plugged in overnight incase the charge kicks back in?

    FYI i have performed an SMC reset and nothing changed!

    Thanks
     
  2. Pez555 thread starter macrumors 68000

    Pez555

    Joined:
    Apr 18, 2010
  3. trevm999 macrumors member

    Joined:
    Nov 5, 2013
    #3
    I have found that message to be pretty accurate in needing a replacement. If you are not too far out of warranty, I would call Apple, they will probably make you take it in to be tested, but they might replace it for you if it tests as failed (which I am 99% sure it will)

    If you are not using it for long periods of time, it is best to leave it with a good amount of charge in it because it is bad for the battery to let it sit without any charge.
     
  4. dean1012 macrumors regular

    Joined:
    Jul 10, 2008
    #4
    They'll usually replace a defective battery for free, even if it's out of warranty, if you ask nicely.

    3 cycle counts definitely sounds like a defective battery.

    Admittedly i've never done that on a mac but I've had plenty of windows laptops that have sat for more than a year without any charging then work just fine. I could understand a reduced battery life from potential damage but it shouldn't be entirely dead.
     
  5. gnasher729 macrumors P6

    gnasher729

    Joined:
    Nov 25, 2005
    #5
    3 cycle counts for a MacBook that was built in early 2012 most likely doesn't count as defective. It sounds like the battery was left uncharged for many months, and that will hurt the battery.
     
  6. Pez555 thread starter macrumors 68000

    Pez555

    Joined:
    Apr 18, 2010
    #6
    Thanks guys.

    The last time I used it was late August just before school started - just over 2 months. Battery was definitely fully charged before I put it away as was using it on my bed plugged in.

    My argument is that like above poster has already said, I have laptops that have been sitting around for years and they still charge up and hold a charge (even if minimal).

    Will book a genius appointment for the weekend!
     

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