Battery problems (condition: replace now)

Discussion in 'MacBook Air' started by Pez555, Nov 5, 2013.

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  1. Pez555, Nov 5, 2013

    Pez555 macrumors 68020

    Pez555

    Joined:
    Apr 18, 2010
    #1
    Have an early 2012 MBA.

    Admittedly I haven't used the thing for a few months, but now our school has equipment in place to use apple products I wanted to fire it up and download some education apps for the kids, however I have ran into a few problems regarding the battery.

    When I plug the cable into the mac it runs fine, however the status bar at the top says 'not charging' and the condition says replace now. The LED is a constant green with no signs of charging.

    Have i left this macbook for too long unused? I'd be pretty pissed if this thing needs to be repaired as I haven't really used it all that much, and it is no longer under warranty. I mean i'm just checking the battery stats and it's only had 3 cycle counts....

    shall i leave it plugged in overnight incase the charge kicks back in?

    FYI i have performed an SMC reset and nothing changed!

    Thanks
     
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  2. Pez555, Nov 6, 2013

    Pez555 thread starter macrumors 68020

    Pez555

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    Apr 18, 2010
    #2
    Anyone?
     
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  3. trevm999, Nov 6, 2013

    trevm999 macrumors member

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    #3
    I have found that message to be pretty accurate in needing a replacement. If you are not too far out of warranty, I would call Apple, they will probably make you take it in to be tested, but they might replace it for you if it tests as failed (which I am 99% sure it will)

    If you are not using it for long periods of time, it is best to leave it with a good amount of charge in it because it is bad for the battery to let it sit without any charge.
     
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  4. dean1012, Nov 6, 2013

    dean1012 macrumors regular

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    #4
    They'll usually replace a defective battery for free, even if it's out of warranty, if you ask nicely.

    3 cycle counts definitely sounds like a defective battery.

    Admittedly i've never done that on a mac but I've had plenty of windows laptops that have sat for more than a year without any charging then work just fine. I could understand a reduced battery life from potential damage but it shouldn't be entirely dead.
     
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  5. gnasher729, Nov 6, 2013

    gnasher729 macrumors P6

    gnasher729

    Joined:
    Nov 25, 2005
    #5
    3 cycle counts for a MacBook that was built in early 2012 most likely doesn't count as defective. It sounds like the battery was left uncharged for many months, and that will hurt the battery.
     
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  6. Pez555, Nov 6, 2013

    Pez555 thread starter macrumors 68020

    Pez555

    Joined:
    Apr 18, 2010
    #6
    Thanks guys.

    The last time I used it was late August just before school started - just over 2 months. Battery was definitely fully charged before I put it away as was using it on my bed plugged in.

    My argument is that like above poster has already said, I have laptops that have been sitting around for years and they still charge up and hold a charge (even if minimal).

    Will book a genius appointment for the weekend!
     
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