Battery Replacement--How Long Should I Wait?

[smithdr]

Hello:

I took my Apple Watch Series 8 stainless steel in for battery replacement under Apple Care. There is no damage or other issue with the watch. Apple has acknowledged that repair has been completed but are sending me replacement watch. It has been in this status for 3 days and no watch has been shipped. How long should I expect to wait before Apple gets around to sending the replacement watch?

Don

 

[jz0309]

Hello:

I took my Apple Watch Series 8 stainless steel in for battery replacement under Apple Care. There is no damage or other issue with the watch. Apple has acknowledged that repair has been completed but are sending me replacement watch. It has been in this status for 3 days and no watch has been shipped. How long should I expect to wait before Apple gets around to sending the replacement watch?

Don

do you still have your original watch? if yes, it might take a week or two as they might be out of inventory.
If no, then contact support.

 

[smithdr]

do you still have your original watch? if yes, it might take a week or two as they might be out of inventory.
If no, then contact support.

No original watch, just the Series 8 stainless steel. They have plenty of refurbished Series 10 titanium on their website. I would expect one of these. After all, I paid for Apple Care and expect the service.

 

[jz0309]

No original watch, just the Series 8 stainless steel. They have plenty of refurbished Series 10 titanium on their website. I would expect one of these. After all, I paid for Apple Care and expect the service.

What I meant is if you still have the watch or did you turn it in at the Apple Store? With AC+ you get express replacement, meaning they send you the replacement and after receiving that you send in the "original".
AC+ covers to replace your S8SS with another S8SS and sometimes they run low on inventory. That's why I said it might take a couple weeks...