I'm also in NYC like the topic creator and was not expecting the package today.
I woke up at 11:30 AM to my friend, who's also in NYC, texting "omg, my phone is scheduled to be delivered today!!!"
The last time I had checked UPS was late last night, and it still said Alaska, so I had just assumed a Mon delivery (Apple said Mon 9/26 delivery, and UPS still said "information unavailable").
So I check my phone, and of course see the delivery attempt just 30 minutes prior.
I raced out of my bed--3 days unshaven and with crust still in my eyes--and out my building, quickly grabbing the delivery note and frantically searching for the truck.
UPS normally takes their sweet time, but of course this time I couldn't find them (I ran around my apt building in a half mile radius).
I headed back to my apt and see a UPS Truck racing the opposition direction. I end up running after it for 5 mins (this is quite a distance for a truck that is magically making every single light) but he luckily stops to make a delivery and I catch up to him.
It was the wrong truck, OF COURSE. I show the guy my note and he makes a call. He let's me know that the driver will reattempt between 1-2 PM. I thank him profusely, drenched in sweat and my vision blocked by crust.
Guy shows up at 1:30 (to my surprise) and hands me the phone. So I had a happy ending
Lol.
Shocking, isn't it, that a "logistics company" is so bad at exactly that?
I almost jumped in my car and just started driving to look for the truck. But instead I (stupidly) thought the 800 number would help me. Nope. 1 1/2 hours of my life = poof.
Really glad you got yours, though. Hope you're not sore tomorrow.