I have had bad luck with HP, the ink is expensive and reliablity of the scanner lamps are poor - good for no more than 18 months based on a few scan per day. Seems to be a basic HP problem across multiple models. We will still get HP if a user insists but they fail like clockwork. Brother, Canon and Epson seem to have much better reliablity (although Epson ink cost per page is high). Lexmark seem ok too, for light duty applications (very cheap ink but slightly lower quality output).
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