Surely the tilter/wrist mechanisms must vary between the various models to permit "fingertip ease"? Perhaps it can be swapped out with one of their longer arms, as I mentioned in my post about Innovative above.
Also, I noticed they have not yet added a similar note to their descriptions of the SAA4229 or the SAA2718.
Well, the next steps are:
1)Determine whether in fact, the tilter mechanism on the SAA4229 is wimpier than on the SAA2415 which they claim will handle the 27". Because they may very well refer to "handling" overall, and not specifically to the tilter. I'd find it rather surprising that they'd use a weaker
tilter in the bigger arm (SAA4229).
2)If in fact the tilter on the SAA2415 is counterintuitively more robust, then can one simply swap that tilter in place of the SAA4229?
If it transpires that it's exactly the same tilter on both arms, then the question for Innovative is "do you have another tilter, that's more robust, that can be swapped in for the one in the SAA4229? As I suggested a few posts above, this should be doable purely from an engineering point of view. It may be the only option.
3)If a simple swap is possible, will ErgoMart do it? Will they charge more? Or will we have to buy a (unique?) tilter solution directly from Innovative, should they have one available, and at what cost?
4)If the SAA4229 is the same arm all over different distributors and Innovative is the OEM (presumably there's a SKU for that arm), then which distributor has it at the best price - factoring in (un)avoidable taxes (I'm in CA).
5)Color options. Is there a website that Innovative can point us to, where there would be color photographs showing what the color options are?
I suppose it would be best to get someone from these companies to answer these, though perhaps not over the weekend. Then again, they may know of a different solution/arm we are not even aware of (that they have access to, since I doubt they'd point us to a competitor).
Anyway, Bob, good job, I think we are getting somewhere. Just on a side note, I have not found, so far, any other arm that has the same reach, flexibility and weight capacities. Rather odd if you ask me - maybe someone who is more knowledgeable in this field can chime in.