Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Best buy offering great deal

Stealthipad said:
Sorry, man. I would not spend a nickle at BB. When they sell you a new camera and you get home and the warranty card is already filled out and the camera is filthy you realize that they are low life's.

I took it back and the sales person will not refund my money telling me it was new when it left the store. Called the manager to come over and he is defending this low life sales person until I took out the receipt found in the box from the original owner who had filled out the warranty card!

No sorry or we do not know how that could happen, just quiet dumb look as they refunded my money. Sorry but that was the last time I walked in any BB.
Click to expand...

Heh, on some article about Best Buy not doing so well (and how they really had themselves to blame) some commenter pointed out his experience. He bought something online from them that said it shipped in so many days.

A bit of time goes by and he doesn't get the item. He calls to ask and apparently they were out of stock and the item was discontinued.

So apparently Best Buy's response to this was not to email him and ask him if he wanted his money back or if he wanted a similar item. Their idea was to wait until some one returned that item and then they'd send it to him (weren't going to bother with telling him and probably would not have except he started wondering where his item was).

And yeah, BB pissed me off years ago over an extended warranty (which I never had a problem with Circuit City and theirs so I made the stupid mistake of assuming Best Buy would be no different) so now I refuse to spend a dime with them. I have heard so many horror stories about them that coincide with my feeling about them (That they who would rather keep your money and act like you are trying to scam them if something goes wrong rather than try to keep your future business and treat you like an honest customer that might actually have a true gripe) that I have no regrets about it. They have run their business very short sightedly when it comes to customer service and I have to agree with that article that Amazon really didn't do them in, they did themselves in (I hear far more people agree with me about hating Best Buy and having bad stories about them than people who have good stories about them).
 
Haven't done any shopping locally until I discovered Amazon many moons ago.

Amazon Prices + Prime 2nd day air + Netflix like video steaming = Win

If I do want to take a look at something in person though I sometimes make the occasional drive yo my local Frys Electronics, but then buy it off Amazon.
 
Holoshed said:
If you got the accidental warranty and then said it happened during "use" then you could get it replaced, but no refund ROFL
Click to expand...

So "yeah, basically like, dude, i was just using the ipad, as you do...suddenly this freakin train came out of nowhere and just totally destroyed my ipad. like wtf? i was driving to work when it happened. yeah."

Best Buy guy, baked out of his mind and no clue about anything: "Yeah dude i'm sorry, that's totally a production issue. I'll get that replaced right away!"
 
I can understand buying a large appliance from BB like washers and TVs because shipping charges on those things are very high. But for almost everything else Amazon + Prime is the new electronics superstore. Circuit City Met their deserved demise as have Blockbuster, Borders an countless others. Best Buy is already dying....they just don't know it yet.
 
Best Buy is hanging on, but they have got to be feeling the heat from Newegg and Amazon. I think there is some place for a physical store for electronics, but it will be more on the Microcenter model, where there is one high-traffic location per metro area, not 15 like BB. I think that's where the equilibrium for this sort of stuff is.
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back