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My wife and I ordered our AT&T iPhone 4S 32GB at the same time, hers in white and mine in black. They were processed as separate orders, and got separate e-mails saying to wait for the pickup confirmation. Today, I got the e-mail for my black iPhone that it will be ready for pickup on Friday... but didn't get the e-mail for my wife's white iPhone. I'm worried that this Best Buy ran out of the model my wife ordered. I don't know how they will process our family plan without the other phone on hand to activate.
 
A buddy of mine pre-ordered a 64GB 4S from a Best Buy in Tempe, AZ. He just got a call from the store telling him his phone would not be available for pick-up on Friday. They didn't receive any of the 64GB phones in their shipment. Apparently none of the other BB stores in the Phoenix area received the 64GB either. He called around to the other stores and was told the same thing. No 64gb phones. He's majorly bummed..

Looks like it's not just Phoenix area Best Buy's. Someone just tweeted, "My local best buy has 0 64gb iPhones, one in Lakewood has 0 too. Wtf? "
 
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I got two emails.

Says my order total for a 32gb is $799.99

QTY PRODUCT DESCRIPTION STATUS
1 AT&T IPHONE 4S 32GB BLACK
SKU: 3487675

271 E FLATIRON CIR
BROOMFIELD, CO 80021-8029 Confirming store inventory at BROOMFIELD CO. Estimated Pickup Date: 10/12/2011

Questions? Call us at 1-888-BEST BUY (1-888-237-8289). For faster service, please have your order number ready when you call. Order Total: $799.99

Anyone else get the coupon for free Earbuds?

FREE Headphones! (While Supplies Last)
By reserving your phone at Best Buy Mobile you are eligible for a special offer. When you get your email to pick up your phone bring a copy of this email to get a FREE iFrogz Earbuds!*

*Offer valid 10/14-10/29 or while supplies last. Colors vary by store; limited quantities available:
1290661 - Earpollution Ozone Earbuds - black/chrome
1290689 - Earpollution Ozone Earbuds - red/chrome
1290634 - Earpollution Ozone Earbuds - purple/pink
1290707 - Earpollution Ozone Earbuds - blue/lime
Coupon SKU 3839842
 
The store I spoke to in Dallas told me that a preorder doesn't guarantee me a phone tomorrow. They said that the phones they get in will only be available IF you preordered but that they will be first come, first serve for those that did a preorder. As of 4PM today they had not yet received their shipment from UPS.

I'm worried that this might be a mess. That's what I get for not spending 3+ hours in line at an Apple Store tmrw. Oh well...maybe I'll get lucky.
 
Guy I talked to at BB said that they were going to have plenty of everything tomorrow. Made it sound like they weren't even going to run out, but after reading about the 64s in short supply who knows?
 
I only got 1 email so far and when I called earlier they told me they didnt receive any white 16GB AT&T iphones yet.
So it doesnt look too good but she said they will get more shipments in tomorrow and will call or email me when ready to be picked up.
 
Okay it is Friday morning checked my mail box and no email so far for pickup. I need to go to bestbuy and get my money back if nothing comes today.
 
yes they will, it says it at the bottom of the pre-order sheet. They will offer a refund for the gift card.

No stores around me got any 64gb and very few 32gb.

I've never seen a store that gives you money back from gift cards... But okay, try it.
 
Went to my local Best Buy mobile at 9am when they opened, and all they received was AT&T phones. No Verizon or Sprint.

I guess ill cancel my preorder when with, and go wait the 3-4 hours at a Verizon store.

I cant believe they would take pre-orders for a phone, and then not order them for launch day. Never ordering anything from Best Buy again.

No go on my 64gb Verizon
 
Went to my local Best Buy mobile at 9am when they opened, and all they received was AT&T phones. No Verizon or Sprint.

I guess ill cancel my preorder when with, and go wait the 3-4 hours at a Verizon store.

I cant believe they would take pre-orders for a phone, and then not order them for launch day. Never ordering anything from Best Buy again.

No go on my 64gb Verizon

You obviously missed the Radio Shack fiasco last year
 
I got an email from BB telling me that the black 16G is in. Of course the white 16G for me is apparently not in yet. Ugh, just more waiting!
 
So I pre-ordered my iphone 4s from Best Buy last Friday. I was initially told that my phone would be in the 2nd or 3rd shipments, because the first shipment is first come first serve. That was a little hard to swallow. Then I was told Monday by the best buy mobile manager that I was wrongly informed. That they would be forming 2 lines. 1 line for pre-orders which would be fulfilled first then a second line for people who didn't. Well I showed up there first thing this morning and waited in line. 15 minutes before opening, the best buy mobile assistant manager and a sales rep came out. They informed us that it was on a first come first serve basis even if you had pre-order. So the guy in front of me was guaranteed to get a phone before me if they had it in stock. They then informed us they only received 9 phones total. 5 32gb white sprint and 4 32gb black for at&t, THATS IT. That place is a joke. I went to another best buy and just walked in and got one. That general manager asked me if I was sure I wanted to upgrade now, because the "iphone 5" is supposed to come out in the spring. After this experience, I will avoid best buy at all costs
 
Got the call from Best Buy at 9am and just picked up my new 4S. They forgot to tell anyone they'd be opening early today.
 
I just got a call from the Mobile store I pre-ordered mine from. The first shipment didn't have my phone in it, that was all 16GB AT&T phones. The manager said he expects it to be in the next one later today and he's giving me a free car charger to make up for it.
 
Just picked up my new 4S. My store only received ATT 16/32GB. They have about 10 32GB Black ATT left for walk-ins. By 10:30 they did not have any walkins.
 
They also told you that you'll get your phone on launch day. How did that work out for you?

Ha pretty good actually. I'm setting it up now. I get that you're being sarcastic but it's one thing to be told something by an employee and quite another to have something in writing from the company. The disclaimer even states that you aren't guaranteed a phone on launch day. Not that I agree with their practices here, this was a joke...but they did give it to us in writing.
 
I only got 1 email so far and when I called earlier they told me they didnt receive any white 16GB AT&T iphones yet.
So it doesnt look too good but she said they will get more shipments in tomorrow and will call or email me when ready to be picked up.

The store I pre-ordered from did not have the white ones as well for AT&T... WTF is that??!
 
Ha pretty good actually. I'm setting it up now. I get that you're being sarcastic but it's one thing to be told something by an employee and quite another to have something in writing from the company. The disclaimer even states that you aren't guaranteed a phone on launch day. Not that I agree with their practices here, this was a joke...but they did give it to us in writing.

Yeah thats only because you dont have a sprint phone, i suppose.
 
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