Best Buy Return Policy

[nj-mac-user]

I think the main problem with "borrowing" from retailers like BB is that people who do this kind of screw it up for the rest of us. BB has a great return policy right now. If too many people "borrow" new items, that may cause retailers like BB to change their great return policy to guard against these types of people which ultimately affects everyone else who'd use their return policy the way they meant for it to be used.

 

[citivolus]

Best Buy is the last big-box retailer that has [...] no-questions return policy (although they do take you DL info)

The reason they do this is because they track your identity and return history using a third-party vendor. If that vendor flags you according to their proprietary heuristics, you get black-listed and no more returns are allowed. FWIW not the most friendly tactic but Best Buy is a business and not your friendly neighbor lending you garden tools...

 

[Mindinversion]

Actually they do that so that if they find that you're attempting to scam them [item damaged but not noticeable at time of return, item does not fit the discription [IE, buying a top of the line new macbook and returning a base model]

As for me not knowing what I'm talking about, whatever. I'm not here to convince you. Pity... perhaps...

 

[Gaprofitt]

First of all, no they won't. Worst case it'll be returned to Apple and refurbished or they'll put it out as open item and get reimbursed by Apple for the difference.

Second, THEY SET THE RULES. Those rules are there to make sure you don't have a lot of upset customers complaining about buying things they use for a day and decide they don't like [or that don't suit their intended usage]

Third, WHO GIVES A ****??? They're a corporation. They sell your information and purchase history for money on the side. YOU ARE A PRODUCT TO THEM, not a person. You're nothing but profit margin. They're gonna keep their high turn around profit policy, their "always over on hours" philosophy, and their "minimum wage only until we replace you" pay grades.

Caveat Emptor works both ways.

O/P: I think what you're doing makes a lot of sense. This way you can find out sooner rather than later whether or not the new macbook fits your needs or not, and you can then know in advance if you're going to return one of them or BOTH of them. [or neither of them, who knows ^^]

This is highly inaccurate. Retail stores lose big time on returns of computer equipment.

 

[Cvx5832]

The reason they do this is because they track your identity and return history using a third-party vendor. If that vendor flags you according to their proprietary heuristics, you get black-listed and no more returns are allowed. FWIW not the most friendly tactic but Best Buy is a business and not your friendly neighbor lending you garden tools...

This is good. It tracks and weeds out the serial borrowers.

I'm in favor of it and they've never given me trouble about anything I've returned. Then again I don't use the service like the local library.