Fun Times.
Interesting turn of events for me. My preorder story is here
https://forums.macrumors.com/showthread.php?p=10157521&#post10157521
So I called BB this afternoon after not hearing from them, to confirm my appointment. A salesperson claimed all confirmation calls had already been made.
Now, there is a chance that I missed the call. I'm on a loaner phone from a friend at the moment, on account of having sold my previous iPhone to help with the cost of the new. At any rate, I was told someone would get back to me. Coincidentally, while I was on the phone, I received a text message from my GF asking whether I had received my confirmation call. She had last night.
So a little over an hour ago, BB calls back and claims I'm on the list for the second shipment. I asked the sales rep how that is possible when I was the first guy to arrive last week, as far as I could tell. I had arrived with my GF just after opening and she had her appointment confirmed last night. There were no other preorderees at the store at that time and it certainly seemed like we were the first on the list. It doesn't make much sense.
The rep seemed confused, shuffled some papers around for awhile, and finally asked me to hold. She returned to tell me her boss would soon be getting back to me to explain what may have happened, or some nonsense like that.
It's been 2 hours. I'm calling back again, soon.
UPDATE: Called back and explained the issue to yet another rep. After being put on hold half a dozen times, she returns and tells me, "No worries, you'll get your phone." Then she tried to tell me they were all backed up with appointments and tried to make one for me sometime after 1PM. Three hours after the GF travels there to receive hers.
So I went from calling them to confirm my 10AM appointment, to them not having a phone for me at all, to them now having a phone for me but with a pick-up time sometime in the afternoon. WTH? After even more discussion and waiting, she spoke with her manager and he finally agreed that, "Yes, the first person in line should be eligible to receive the phone first." His words.
That was easy.
