We just got a 2nd Best Buy in town and while the original store is a complete mess as it's in a very saturated business park (tons of restaurants, stores, theaters all jam packed together), the new store is in a more open location and is SMALLER. I go in there and nary a customer in line, which is the opposite of the other store, where there are 20 people in line, 20 registers and only 3 check out employees. It sucks. This new one, I can be in and out in 10 minutes.