I read the attached articles and here’s my thoughts:
1.) It says Apple settled with you ‘outside’ Of court, which tells us nothing in terms of what they actually compensated you for, Especially given what they offered you.
2.) I seriously doubt they went ‘over and beyond’ with your attitude and your response that you ‘laughed’ at the fact that they tried to offer to replace your Apple Watch with a free accessory. Apple like any other major corporation is prepared to deal with lawsuits on a daily basis, that’s why they have a whole legal team that does nothing handle litigation, I know you think you ‘won’, but in reality, you didn’t prove anything.
3.) You said in your post, ‘they know what they’ve done’, (Whatever that means) I doubt Apple even knew for the longest period of time that the Milanese loop DLC had the potential to scratch the Apple Watch _until_ it was it was brought to their attention, I’m sure it was addressed with their engineering team, but what would you expect them to do? Just completely discontinue the black Milanese loop because one person comes forward with some complaint about a scratch to their Apple Watch?
I’m not trying to pick on you, but the article(s) leaves a lot of open Ended questions and holes in the actual outcome versus what you were trying to prove.
Secondly, the black Milanese loop may have the potential to scratch the Apple Watch, but the question is, [outside the fact that they compensated you,] you couldn’t prove that Apple actually knew the black Milanese loop had the potential to scratch the Apple Watch until it was addressed after the fact.
1) Unfortunately for obvious reasons, I can't say what I got out of it, but I can definitely say that it was a happy ending for me. Interpret that however you want.
2) It's not about going above and beyond, it's about not lying about claims made about a product and about selling a complementary product that will damage the product. Real persons do not not have to react positively or act nice with legal persons, especially when that legal person doesn't own up to their errors.
And yes, I won. I got (more than) what I wanted, and other Apple Watch owners were made aware of the issue.
3) They knew because at the time many people were complaining about it, and still are, and the issue is still unresolved. They also certainly knew after I brought it in store to explain the problem, and sent an email to the store manager. Their decision to ignore the evidence and follow the AppleCare process rather than logic was their own decision.
You say "I'm sure it was addressed with their engineering team", wrong, two years later the Series 5 Apple Watch Edition Ceramic is still scratched by the new redesigned Milanese loop.
Also concerning your last point... One person reporting the issue and Apple not doing anything qualifies as Apple knowing. Other people had already reported the issues through the AppleCare channels so yes, Apple knew at that point. I don't know where you're from, but in Canada, civil lawsuits are on a balance of probabilities, I didn't need to prove beyond reasonable doubt that Apple did, but only put forward evidence that Apple might have known.
Fun fact: in their defense, Apple never actually said they didn't know about it, probably for the reasons mentioned above.