Black SS falls to it's death...literally.

[deathtotoasters]

Well took it off before I went upstairs last night. As I was walking through the kitchen it slipped out of my grip with the other stuff I was holding. Fell almost flat on it's face and about 3 feet.

Below are results.

Well guess where I will be at 10am Monday!?

 

[dotnet]

Well guess where I will be at 10am Monday!?

Late?

 

[melman101]

Well took it off before I went upstairs last night. As I was walking through the kitchen it slipped out of my grip with the other stuff I was holding. Fell almost flat on it's face and about 3 feet.

Below are results.

Well guess where I will be at 10am Monday!?

Why Monday and not today?

 

[deathtotoasters]

Why Monday and not today?

Don't go shopping or visit stores on Sunday. Church and family day (not even for the watch)

 

[dhlizard]

Don't go shopping or visit stores on Sunday. Church and family day (not even for the watch)

Good for you, I also do not shop on Sunday. #LDS
Sorry for your  Watch mishap, I also have had my screen destroyed - AppleCare+ replaced it (hope you have it)

 

[deathtotoasters]

Good for you, I also do not shop on Sunday. #LDS

Yup. Same here

 

[dhlizard]

Yup. Same here

You are likely already aware of this, but if you want to retain your "activity" data for transfer to your replacement  Watch, be sure and do an encrypted iTunes backup of your damaged watch before unpairing the old one and pairing the replacement - that should backup your activity so it can be restored to replacement.

 

[deathtotoasters]

You are likely already aware of this, but if you want to retain your "activity" data for transfer to your replacement  Watch, be sure and do an encrypted iTunes backup of your damaged watch before unpairing the old one and pairing the replacement - that should backup your activity so it can be restored to replacement.

Ok but if I use icloud backup, how does that work? There isn't an option for encrypted.

 

[nicho]

Ok but if I use icloud backup, how does that work? There isn't an option for encrypted.

iCloud backup is encrypted, period (there's no option not to).

the advice isn't massively necessary though unless you're changing phones - you just need to make sure you unpair the watch (which will create a backup on the phone, with everything). the only reason you'd need the icloud backup would be if somehow you broke or lost your phone before getting the new watch

 

[deathtotoasters]

iCloud backup is encrypted, period (there's no option not to).

the advice isn't massively necessary though unless you're changing phones - you just need to make sure you unpair the watch (which will create a backup on the phone, with everything). the only reason you'd need the icloud backup would be if somehow you broke or lost your phone before getting the new watch

That's what I thought.

Thanks!

It is so sad...not the broken watch, I mean it may be an apple watch, but still a watch. How sad is it that I feel like I am going to have to remember to check my phone for stuff all day now. LOL

 

[Cowboy1629]

You don't need an encrypted backup unless you replace the iPhone. When you unpair the Watch from the iPhone it creates a backup on the iPhone from the Watch. When you pair the new watch to the iPhone choose to restore from a backup and choose the most recent one. You will be good to go.

Sorry about your misfortune, hope you have Apple Care + and if you do you can get an express overnight replacement.

UPDATE:
I'm slow, looks like it has already been answered while I was typing this.

 

[deathtotoasters]

You don't need an encrypted backup unless you replace the iPhone. When you unpair the Watch from the iPhone it creates a backup on the iPhone from the Watch. When you pair the new watch to the iPhone choose to restore from a backup and choose the most recent one. You will be good to go.

Sorry about your misfortune, hope you have Apple Care + and if you do you can get an express overnight replacement.

UPDATE:
I'm slow, looks like it has already been answered while I was typing this.

Thanks.
Got apple care and already went to 'pretend' to get a new one from my local store online. Says it's ready for same day pickup. So I assume I will walk out with a new one. Then again, we know what happens when we assume....

 

[dhlizard]

Thanks.
Got apple care and already went to 'pretend' to get a new one from my local store online. Says it's ready for same day pickup. So I assume I will walk out with a new one. Then again, we know what happens when we assume....

Apple does not do "exchanges" on  Watch in their stores if that is what you are saying. All replacements are via delivery to your home, then you return the damaged watch in the provided shipping package.

 

[jpgr15]

Well took it off before I went upstairs last night. As I was walking through the kitchen it slipped out of my grip with the other stuff I was holding. Fell almost flat on it's face and about 3 feet.

Below are results.

Well guess where I will be at 10am Monday!?

Sorry about the watch... That being said, is it bad I opened this thread just to see the watch carnage??

 

[deathtotoasters]

Apple does not do "exchanges" on  Watch in their stores if that is what you are saying. All replacements are via delivery to your home, then you return the damaged watch in the provided shipping package.

Really?? Never heard that before. Ok that would upset me.

Considering the delivery times are only 24 hours anyway, not the end of the world but still.

 

[convergent]

Really?? Never heard that before. Ok that would upset me.

Considering the delivery times are only 24 hours anyway, not the end of the world but still.

From what I've read, you don't want to go to the store or they will take the watch and send it away and it will take you quite a while to get a replacement... week+. If you call them instead, they will express ship you a replacement and then you return the old one in the package they send. The AW sounds like one of the few cases where going in to talk to a genius is not a good plan.

 

[seadragon]

This happened to my watch yesterday... I left it on the kitchen counter and my cat knocked it off onto the ceramic floor. I heard something hit the floor and when I went to look, my cat was on the counter and the watch was on the floor. Sapphire and ceramic don't mix.

Thankfully, I have AC+ and I took it to my local Apple Store and they had to ship it to a depot somewhere. They said the depot determines if it gets repaired (new screen) or replaced. I was told this takes up to 2 weeks.

Oh yeah, and here's my evil cat...

 

[mattopotamus]

Really?? Never heard that before. Ok that would upset me.

Considering the delivery times are only 24 hours anyway, not the end of the world but still.

Yeah, they do not do in store replacements. Call AC+ and do an express replacement.

 

[dljor]

Sorry about the watch.

AppleCare is 69? Plus 99 for repair?

How much does it cost to repair screen without warranty?

 

[AFEPPL]

Dont replace it... wait for V2 and see if its any better.

 

[seadragon]

Sorry about the watch.

AppleCare is 69? Plus 99 for repair?

How much does it cost to repair screen without warranty?

Well, in my case, here are the numbers (all in Canadian dollars).

Space Black Stainless Steel watch was: $779.99 plus tax
AppleCare Plus was: $89.00 plus tax
Accidental damage repair cost under AC+: $99.00 plus tax

The Genius told me I'd have to pay $99 plus tax when the repaired or replaced watch is ready for pick up.

Here's the work order. I asked the genius what the $419 is for and he said that's the out of warranty repair cost if I didn't have AppleCare.

 

[AFEPPL]

screw that... it's not worth the $99!

 

[Cowboy1629]

Go for it! $99.00 is better than throwing $870 away.

 

[deathtotoasters]

On phone with apple care now.

 

[Jessem1133]

I don't see what the issue is. This is exactly why he (and myself) bought AppleCare.

$100 is much better than buying a new screen or a whole new watch.