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deathtotoasters

macrumors 6502
Original poster
Jun 3, 2009
286
26
Well took it off before I went upstairs last night. As I was walking through the kitchen it slipped out of my grip with the other stuff I was holding. Fell almost flat on it's face and about 3 feet.

Below are results.

Well guess where I will be at 10am Monday!?
 

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melman101

macrumors 68030
Sep 3, 2009
2,748
295
Well took it off before I went upstairs last night. As I was walking through the kitchen it slipped out of my grip with the other stuff I was holding. Fell almost flat on it's face and about 3 feet.

Below are results.

Well guess where I will be at 10am Monday!?

Why Monday and not today? :)
 
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dhlizard

macrumors G4
Mar 16, 2009
10,214
119
The Jailbreak Community
Yup. Same here :)
You are likely already aware of this, but if you want to retain your "activity" data for transfer to your replacement  Watch, be sure and do an encrypted iTunes backup of your damaged watch before unpairing the old one and pairing the replacement - that should backup your activity so it can be restored to replacement.
 
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deathtotoasters

macrumors 6502
Original poster
Jun 3, 2009
286
26
You are likely already aware of this, but if you want to retain your "activity" data for transfer to your replacement  Watch, be sure and do an encrypted iTunes backup of your damaged watch before unpairing the old one and pairing the replacement - that should backup your activity so it can be restored to replacement.
Ok but if I use icloud backup, how does that work? There isn't an option for encrypted.
 
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nicho

macrumors 68040
Feb 15, 2008
3,737
2,599
Ok but if I use icloud backup, how does that work? There isn't an option for encrypted.

iCloud backup is encrypted, period (there's no option not to).

the advice isn't massively necessary though unless you're changing phones - you just need to make sure you unpair the watch (which will create a backup on the phone, with everything). the only reason you'd need the icloud backup would be if somehow you broke or lost your phone before getting the new watch :)
 
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deathtotoasters

macrumors 6502
Original poster
Jun 3, 2009
286
26
iCloud backup is encrypted, period (there's no option not to).

the advice isn't massively necessary though unless you're changing phones - you just need to make sure you unpair the watch (which will create a backup on the phone, with everything). the only reason you'd need the icloud backup would be if somehow you broke or lost your phone before getting the new watch :)

That's what I thought.

Thanks!

It is so sad...not the broken watch, I mean it may be an apple watch, but still a watch. How sad is it that I feel like I am going to have to remember to check my phone for stuff all day now. LOL
 
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Cowboy1629

macrumors 6502
Sep 20, 2012
321
135
Indiana
You don't need an encrypted backup unless you replace the iPhone. When you unpair the Watch from the iPhone it creates a backup on the iPhone from the Watch. When you pair the new watch to the iPhone choose to restore from a backup and choose the most recent one. You will be good to go.

Sorry about your misfortune, hope you have Apple Care + and if you do you can get an express overnight replacement.

UPDATE:
I'm slow, looks like it has already been answered while I was typing this.
 
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deathtotoasters

macrumors 6502
Original poster
Jun 3, 2009
286
26
You don't need an encrypted backup unless you replace the iPhone. When you unpair the Watch from the iPhone it creates a backup on the iPhone from the Watch. When you pair the new watch to the iPhone choose to restore from a backup and choose the most recent one. You will be good to go.

Sorry about your misfortune, hope you have Apple Care + and if you do you can get an express overnight replacement.

UPDATE:
I'm slow, looks like it has already been answered while I was typing this.


Thanks.
Got apple care and already went to 'pretend' to get a new one from my local store online. Says it's ready for same day pickup. So I assume I will walk out with a new one. Then again, we know what happens when we assume....:p
 
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dhlizard

macrumors G4
Mar 16, 2009
10,214
119
The Jailbreak Community
Thanks.
Got apple care and already went to 'pretend' to get a new one from my local store online. Says it's ready for same day pickup. So I assume I will walk out with a new one. Then again, we know what happens when we assume....:p
Apple does not do "exchanges" on  Watch in their stores if that is what you are saying. All replacements are via delivery to your home, then you return the damaged watch in the provided shipping package.
 
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jpgr15

macrumors 6502a
Apr 28, 2015
528
992
Well took it off before I went upstairs last night. As I was walking through the kitchen it slipped out of my grip with the other stuff I was holding. Fell almost flat on it's face and about 3 feet.

Below are results.

Well guess where I will be at 10am Monday!?

Sorry about the watch... That being said, is it bad I opened this thread just to see the watch carnage?? :confused:
 
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deathtotoasters

macrumors 6502
Original poster
Jun 3, 2009
286
26
Apple does not do "exchanges" on  Watch in their stores if that is what you are saying. All replacements are via delivery to your home, then you return the damaged watch in the provided shipping package.

Really?? Never heard that before. Ok that would upset me.

Considering the delivery times are only 24 hours anyway, not the end of the world but still.
 
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convergent

macrumors 68040
May 6, 2008
3,031
3,080
Really?? Never heard that before. Ok that would upset me.

Considering the delivery times are only 24 hours anyway, not the end of the world but still.

From what I've read, you don't want to go to the store or they will take the watch and send it away and it will take you quite a while to get a replacement... week+. If you call them instead, they will express ship you a replacement and then you return the old one in the package they send. The AW sounds like one of the few cases where going in to talk to a genius is not a good plan.
 
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seadragon

Contributor
Mar 10, 2009
1,679
2,424
This happened to my watch yesterday... I left it on the kitchen counter and my cat knocked it off onto the ceramic floor. I heard something hit the floor and when I went to look, my cat was on the counter and the watch was on the floor. Sapphire and ceramic don't mix.

Thankfully, I have AC+ and I took it to my local Apple Store and they had to ship it to a depot somewhere. They said the depot determines if it gets repaired (new screen) or replaced. I was told this takes up to 2 weeks.

i-hv7XD9c-L.jpg


Oh yeah, and here's my evil cat...

i-S4wn5WH-L.jpg
 
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mattopotamus

macrumors G5
Jun 12, 2012
13,929
4,487
Really?? Never heard that before. Ok that would upset me.

Considering the delivery times are only 24 hours anyway, not the end of the world but still.

Yeah, they do not do in store replacements. Call AC+ and do an express replacement.
 
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dljor

macrumors 6502
Nov 3, 2013
292
32
Sorry about the watch.

AppleCare is 69? Plus 99 for repair?

How much does it cost to repair screen without warranty?
 
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seadragon

Contributor
Mar 10, 2009
1,679
2,424
Sorry about the watch.

AppleCare is 69? Plus 99 for repair?

How much does it cost to repair screen without warranty?

Well, in my case, here are the numbers (all in Canadian dollars).

Space Black Stainless Steel watch was: $779.99 plus tax
AppleCare Plus was: $89.00 plus tax
Accidental damage repair cost under AC+: $99.00 plus tax

The Genius told me I'd have to pay $99 plus tax when the repaired or replaced watch is ready for pick up.

Here's the work order. I asked the genius what the $419 is for and he said that's the out of warranty repair cost if I didn't have AppleCare.

i-9cQqbDp-L.jpg
 
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