Bought Applecare on ebay... woops!

skoolboimatt

macrumors newbie
Original poster
Jan 1, 2010
13
0

hazonmeister

macrumors newbie
Dec 31, 2009
5
0
They seem to have a lot of good feedback. I bought mine on eBay and have used it 3 times now! It's the holidays remember! You may not have an email for that reason. Give it another few days before thinking about contacting PayPal. You should get your money back if PayPal can't contact the seller either. At least that's my experience.
 

akeemD

macrumors newbie
Aug 15, 2008
25
0
UK
It's the holiday season so things generally go slower than usual. Email him in a few days if he doesn't contact you and then take further action if nothing happens once again after a day or two.

Checking back, I actually bought Applecare from him 2 months ago :p. Received an email the day after from the seller and registered it straight away with no problems so hopefully he'll contact you soon enough.
 

synth3tik

macrumors 68040
Oct 11, 2006
3,955
2
Minneapolis, MN
I have bought Apple care for all my machines off ebay. I do pay attention more so then with other things. I guess I treat it like software. It has to be new, in the retail box. I'm not down for the ones that just email you the registration number. That's a little sketchy.

I have not had any problems with my Apple care as far as the purchase was concerned.
 

lixuelai

macrumors 6502a
Oct 29, 2008
796
51
It is the holidays in Japan as well. The guy has 1000+ positive feedback so give him the benefit of the doubt and a few more days. I think I bought my Applecare off of him as well. Received it promptly via email.
 

-Ryan-

macrumors 68000
Jan 28, 2009
1,579
109
I've bought Applecare off him twice in the past. Really helpful guy and definitely legit. He's probably just away for a few days. Nothing to worry about. :)
 

skoolboimatt

macrumors newbie
Original poster
Jan 1, 2010
13
0
fair play. i'll give him a few days. thought it looked a fairly safe bet with all his feedback. comforting to know some of you have had applecare from him before though. cheers
 

Eldiablojoe

macrumors 6502a
Dec 4, 2009
937
66
West Koast
I'm nervous, how does anyone get so many of these to sell, and are they legit? Will they be honored by Apple? How can it be that these can be bought anywhere but the Apple store? Do they send you the whole sealed box, or just email you the registration code? Once accepted, can the code be revoked/cancelled by someone else (like the seller or like Apple if determined to be fraudulent or unauthentic?)
 

sushi

Moderator emeritus
Jul 19, 2002
15,630
3
キャンプスワ&#
I'm nervous, how does anyone get so many of these to sell, and are they legit? Will they be honored by Apple? How can it be that these can be bought anywhere but the Apple store?
That's definitely a good question.

My guesses:

- They purchase in volume from Apple.

- They are liquidators.

Of course some who sell on eBay appear to be scam artists.

So it is prudent to be careful when purchasing off eBay.
 

Morod

macrumors 68000
Jan 1, 2008
1,609
212
On The Nickel, over there....
They are liquidators.
+1. I bought my iWork off ebay and asked the seller how they could price them lower than Apple. She said it was a liquidation from a company that went out of business. I bought it and have had no problems/troubles at all.
Best of luck with yours. If the seller has lots of positive feedback, you are probably okay.
I'd hold off till the holidays are well over before filing a grievance.
 

saturnino3

macrumors member
Apr 24, 2005
92
0
Oakland, CA
I bought Applecare from this guy a couple of days ago (I'm buyer macmacc on eBay).

The guy is a grad student in Japan so he could be on vacation or something -- He is pretty quick to reply -- the AppleCare registration went through without a glitch.

Good luck
 

dvdhsu

macrumors 6502a
Mar 28, 2008
964
0
Palo Alto, CA
I highly reccomend MacMan812. Or 182, or 218. I don't remember. But he's a cool, trustworthy guy who says he gets his codes from a friend. Seriously, he has an account here. (The thread's locked though. :()
 

bushbeat

macrumors member
Oct 1, 2009
48
0
Your seller seems ok...

I bought applecare for mbp on ebay about a year ago. Used it once with no issues.

But honestly, if I had to buy today, I would make sure to buy/get a boxed version with serialnumber inside - partly because of the following statement from apple:

"When seeking service, Apple may request that you submit proof of purchase information to verify eligibility for warranty service, even if you have already registered your product."

and also because of the scam options, when only getting the code via mail.

Good luck
 

jon87

macrumors newbie
Dec 30, 2009
12
0
I bought AppleCare for my Macbook on ebay. Bought from a seller called ToshComputers, highly recommend them. They had 100% positive feedback so i thought why not!

Got my code within an hour and at a really good price. Registered fine and i've used it to replace my keyboard.
 

THX1139

macrumors 68000
Mar 4, 2006
1,928
0
The holidays aren't an excuse for not sending an email confirmation because those are usually sent out automatically. If a seller is not going to be available over the holiday season then they should pull their ads or at least mention the slower turn-around time in the auction. The stupid thing about this particular transaction is that the seller only needed to email the code to the buyer. It's not like he had to package something up and wait in line for it to be mailed.

On the other side of the coin, maybe there was a family emergency, or he just decided to blow off his ebay customers over the holidays?

A few years ago, I bought a keyboard off ebay. I did the transaction but never heard from the guy. I finally filed a complaint. About a month later I got the keyboard in the mail. The guy emailed me to say he was sorry and that he got busy with school and forgot to send it.
 

melchior

macrumors 65816
Nov 17, 2002
1,202
53
paypal will take care of you, but i do think that once the week gets rolling you will get your code. you never know what extenuating circumstances they have befallen, it's not like they have a team working day and night. it'd just be one guy.
 

melchior

macrumors 65816
Nov 17, 2002
1,202
53
PayPal won't take care of you for intangible goods.
applecare is a tangible product, it comes in a fancy box with crap you don't need. never mind that the important part can be emailed ahead. it's still a tangible purchase.
 

mgridgaway

macrumors 6502
Feb 25, 2006
452
1
Sure it's not in your spam mail? Mine from a different seller was. She actually emailed it an hour after the auction but I didn't find it until the day after. Did you even contact the buyer first before filing a grievance? They're gonna tell you that you should contact the buyer first.

According to others he seems to have a good rep.