If you can get there before your appointment, just talk to the person who is up front by the door and tell them what's up...they'll probably just direct you to someone else on the floor and that person should just do a replacement for you since you're within the 14 day time period.
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Bought MacBook Retina 13 and in 4 days have 30 cycles!
- Thread starter spree254
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If you can get there before your appointment, just talk to the person who is up front by the door and tell them what's up...they'll probably just direct you to someone else on the floor and that person should just do a replacement for you since you're within the 14 day time period.
They do test the batteries before shipment. I've found it to be rare that a new computer actually shows a count of 0 cycles; most come with 1, and I've had one that showed a dozen out of the box (that one did get returned).
Don't worry too much about it, and it's extremely unlikely that you were sold a used computer, but do exchange it.
Don't worry too much about it, and it's extremely unlikely that you were sold a used computer, but do exchange it.
Ok so went to store and they tested it and everything was fine , but did have 30 cycles they said . Soooo , they gave me a new one out the back n had them set up in store . Checked and once again the cycle said 30 ! Guess its just hiwbtheyvtest them before shipping they said . It's a late 2012 model . Coconut battery says its 5 months old . They said u have a year warranty so any problems feel free to return and they will help me from there . So I'm a just keep it and later on buy the apple care and ill be protected for 3 years . Thanks again guys !!!!!!!
Why not ask for a refund and get a 2013 model ? It seems like they gave you a used computer again,
There was nothing new updated in the base model 13" retina, so it should still say late 2012... Only the 1699 model (formerly $1999) was updated, it is considered a early 2013, but the base model $1499 is not, the only thing that changed with the base is the price.
Yeah the base only got a price drop , the second level got the makeover . It's cool it was new out the box i opened it there . Like they said I have a warranty so I should be ok .
If anything it sounds like a glitch in the SMC reporting the battery cycle count. It'll be fixed in a future update no doubt.
Idk ? Has to be normal ? What are the odds that 2 brand new Macs would both be defective with 30 cycles out the box ? I opened both my self and they were sealed . Guess its jus the norm , even coconut battery says its 30 cycles n only 5 months old .
What does Coconut Battery have as your Current Capacity and Design Capacity? If they're equal (or the Current Capacity is higher than the Design Capacity) and just as importantly if you're not seeing short battery life from normal use then I would tend to agree that it's the hardware simply reporting the wrong info and you should be fine.
See I had 256GB 2.5 i5, that I had bought three days before the update. I then went and returned it and picked up the updated 2.6 and got my $300 back, heres my coconut battery screenshot, only shows 4 load cycles, which is about right.
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It is probably 5 months old, and sat in a warehouse or stock shelf of the apple store
You know, the battery performs better and lasts longer if you use it occasionally
Most of that time I was using my old MBP, so the new one sat for awhile--but yes batteries love to be used.
Still, a new MBP can't get 30 cycles if it's sitting around in its box!
My 26 week old rMBP has 64 load cycles already....
Lol ! Funny ! But mines is one day old and came out the box with 30 cycles !