Hi
I received my brand new 2020 13" MBP last week and today I went to the App Store to update Keynotes, Pages and Numbers (all default apps). However, I get the error message "Pages cannot be updated because it was refunded or purchased with a different Apple ID". I get the samme message for Keynotes and Numbers.
I read online that the issue can be resolved by deleting the app and reinstalling (since they are free, that should be no issue). However, what does this actually mean? Was I sold a MBP that had been used before?
Note: I bought the laptop directly from Apple and I have not transferred anything from a previous device.
I received my brand new 2020 13" MBP last week and today I went to the App Store to update Keynotes, Pages and Numbers (all default apps). However, I get the error message "Pages cannot be updated because it was refunded or purchased with a different Apple ID". I get the samme message for Keynotes and Numbers.
I read online that the issue can be resolved by deleting the app and reinstalling (since they are free, that should be no issue). However, what does this actually mean? Was I sold a MBP that had been used before?
Note: I bought the laptop directly from Apple and I have not transferred anything from a previous device.