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Yes, that is just crazy. Whenever I've purchased a PC, it's always been perfect right out of the box. Never had to exchange or request a repair for any PC. Just the Apples.

To be honest, when I bought PC's I've never been so picky and I'm sure there are similar issues that I could pick out just that I never did. I mean my qosmio that I had I remembered one of the usb port didnt work and I didnt really care and had 1 stuck pixel on the top right portion of the screen, screen wasnt closed evenly as well. This is how I used to be and how I didnt care unless the thing just worked fine. I know one usb port just stopped working or just shorted out somehow but there were 4 total so 3 left and I didnt care.

But for some reason only the apple laptops I started to get obsessed with getting the "perfect" one.. maybe because of the already awesome design and the excitement of using such a machine/os that I know I'd keep it for a very long time.
 
To be honest, when I bought PC's I've never been so picky and I'm sure there are similar issues that I could pick out just that I never did. I mean my qosmio that I had I remembered one of the usb port didnt work and I didnt really care and had 1 stuck pixel on the top right portion of the screen, screen wasnt closed evenly as well. This is how I used to be and how I didnt care unless the thing just worked fine. I know one usb port just stopped working or just shorted out somehow but there were 4 total so 3 left and I didnt care.

But for some reason only the apple laptops I started to get obsessed with getting the "perfect" one.. maybe because of the already awesome design and the excitement of using such a machine/os that I know I'd keep it for a very long time.

Yeah, that could be. It could also be that it's the difference between what you paid for one compared to what you paid for the other.

It could also be that a good portion of Apple users spend so much time talking PC's down and acting as if the Mac is so superior, that you just expect that it would truly be better.

By comparison, most PC users are indifferent (as in couldn't care one way or the other about Macs - they just don't use them).

I am particular about anything I purchase. I'll return something for a dollar. Anything I buy, should be worth having and worth what I paid for it.

Sure, the $1 items, I'll return whenever I'm already there (not worth a special trip). But, I won't throw stuff away, I'll return it.

So, I have always looked over my computers quite thoroughly. Actually, I don't even have to deliberately look them over. My eyes automatically catch small details in things I look at. With little more than a glance, I can tell you every minor bump, ding, or imperfection in a surface. Even if I try not to. Probably just comes from the attention to detail that I've always paid to things I make myself (I don't call it done until it's just right - and if it's good to me, I know it will be good to whomever it's for).

I do generally only care if something works. But, that is only so long as I haven't purchased it new. I will buy used things with imperfections. And, frequently, I prefer to do so. I can get something useful at a much reduced price (and it's already dinged-up so I can be rough with it).

If I buy something new, I am far more critical of it.

But, I would buy into that perhaps Apple users are more critical of their machines to start with. I would attribute that to price and delicacy.

First, the Apple stuff tends to cost a great deal more than what the same user would spend on a PC they might buy.

Second, the Apple stuff tends to be more delicate (inviting more careful attention to it's condition).

Consider the iPod and iPhone. Look at how many accessories there are to protect the delicate finish of the iPod. If I were running the company, I would be rather upset by how large the market is for cases and covers to protect and cover up my products. I would prefer to be able to boast about their durability.

That a music player (which costs $200 or more) should require a protective cover to help it hold up to the very task it was designed for?

While ugly, I rather prefer the textured plastic case of the Zune. It's a material that invites you to handle it without concern.

Likewise, I preferred the old beige towers to the polycarbonate cases that Apple has been using for so long. The old beige towers wouldn't be damaged by just touching them. By contrast, I damaged the surface of my iMac G5 simply by setting it down on the desk (permanent marks from my thumbs on the case). And, the first time I wiped the dust from the iMac left scratches in the plastic.

The first time I touched the iPod with the polycarbonate plastic, it was irreparably scratched up. Just from touching it. Really bad with the black one.

I went to the Apple store, and looked at the black MacBook right after it came out. But, found that just running my finger across it's surface left a permanent mark or discoloration that wouldn't buff out. And, surely, it would receive more abuse than that.

The iBooks are and white MacBooks are even worse. Though, because of their color, it's less noticeable.

The thing is, that pretty is a fleeting thing with Apple's products. They do look shiny. They do look beautiful. They do look Amazing. But, that's only until you use them like you would a product from anyone else.

If it were a music player from someone else, do you think I'd buy a special protective cover for it? Absolutely not. I'd throw it on the seat in the car and forget about it.

I couldn't tell you how many times my other music players have been dropped and thrown around (or just shoved in a drawer with tons of other stuff) and they still look like they did originally. Some have hit pavement more than a few times, and they still look fine. But, the iPod, well, we made the mistake of touching it... That's all it took. Goodbye pretty shiny surface. Was nice for that two seconds.

My PC's, I just wipe them down with any towel I grab and some 409, Windex, or whatever. They all look good as new. My Macs, man I hate cleaning my Macs. Gotta get out special towels, gotta get out a special delicate blend of cleaner (or only use water), and if the towel isn't delicate enough then the surface is heavily marked up.

Give me something built to last. I don't only care how nice it looks when it's new, I want it to continue to look nice while I own it.

I would rather have something that is built quite solid than something that looks pretty until I use it the first time.

My wife's portable PC gets carried with her on a plane at least twice a week. Shoved in a bag. Sent through baggage handlers. Bounced around through the airlines chute and conveyor system, and whatever else they do to it. And, it does all that just shoved into the pocket of a backpack.

By comparison, her portable Mac has never left her desk at home.

Guess which one looks more abused? Yep, the PC portable looks beautiful. The Mac, well, not so great.

You can judge how durable a companies products are by how huge the industry is for protective cases and covers for their products.

Right now, the only Apple products that I can't name a protective cover for, are the Mac Mini and the Mac Pro. They're available for the iMac, MacBook, MacBook Pro, MacBook Air, iPods (all of the iPods), and the iPhones.

And, well, everyone's already forgotten about the Apple T.V. so it doesn't get a glove either.

If you have to buy something to protect it, then it just isn't durable enough.

Sure, the cases and covers only protect it's cosmetics. But, with a PC, I wouldn't have to be so delicate with them anyway. Their finish is typically far more durable.

Of course, since "PC" describes literally thousands of manufacturers, there are going to be some examples of companies who are more like Apple in their build quality.

But, there are a ton of more durable PC's.

Thinking back to the younger days... I remember how little care I paid to my electronic stuff. Just bounced it around, threw it in a bag, throw it across the room, whatever. Never caused it any harm. Always looked like new.

For those old enough to remember the 70's and 80's, imagine a bunch of guys standing around and you pull out a music player wrapped in some high-tech protective film. They'd have tested it's durability by bouncing it off the pavement with you still attached to it.

Now, you can proudly display your high-tech music player behind it's protective case and you're still cool when you say scream don't touch my iPod you'll break it.

The nerds have taken over :eek: :D
 
Okay, is it not obvious to everyone here that Flyinmac is trolling?

I apologize for engaging him/her, but the repeatedly contradicting posts (i.e. how great pcs are/pc buyers are less critical than mac buyers) is ridiculous.

This guy never had hundreds of computers in his house, and he's just trying to rip into macs. I'd love any form of substantiation about his experience/success in the technology world... but you don't go from hundreds of computers in your house to one per person. Just doesn't work that way...
 
Okay, is it not obvious to everyone here that Flyinmac is trolling?

I apologize for engaging him/her, but the repeatedly contradicting posts (i.e. how great pcs are/pc buyers are less critical than mac buyers) is ridiculous.

This guy never had hundreds of computers in his house, and he's just trying to rip into macs. I'd love any form of substantiation about his experience/success in the technology world... but you don't go from hundreds of computers in your house to one per person. Just doesn't work that way...

It does with major life changes. You move from a life based on working with computers all day and focussed on testing new accessory designs and prototyping designs to a life which is more or less based on family.

One of my businesses was designing computer accessories. I would design them, test the designs, and build the prototypes myself. And, the wide base of computers in the house were used to test the designs and verify that they wouldn't blow something up (you need to have a variety of systems to test against and make sure that your designs are sound and will work for more than just one computer). After all, not everyone has a Compaq model XYZ or Dell ABC, or whatever.

You need to know that in a variety of potential configurations, that a design would work consistently. And, you need to have all the bugs worked out of a design before it goes into production and to the consumers.

You don't want a customer coming back and saying your product fried my machine.

And, being the sort I am, I would often have an idea strike me on something in the middle of the night. And, I'd get up and go try it out while it was fresh in my head. Anytime I had an idea come up, I'd just go into my workshop downstairs and give it a try.

Only after I had proven to myself that a design was sound would it be shown to anyone else.

But, alas, all that is gone. I do get to watch some of my new designs introduced every once in a while though. When I sold the businesses, there were log books of things I was working on and schematics and even some prototypes that had not been marketed yet. And, I get to see them appear every once in a while. Of course, under someone else's name now. But, that's the way I like it.

My personal name stays out of public these days. I just watch things unfold now.

Had one come out the other day that was one of my designs. The marketer originally put my name on it to drum up potential buyers (the customer base still favors my name). I contacted him quite quickly and informed him to remove my name from it.

Truth be told, they cut a few corners on it's design and I didn't want my name on it.

Besides, I'll let them live in the spotlight these days. I'm retired.

Oh, and just for consideration, show me an individual who's collection of stuff doesn't change when he retires and moves on to different interests in life.

When I left the industries (yes that is plural as meaning multiple business ventures and markets), and sold everything off, I initially kept everything in my workshop.

But, as I moved on to other things in life, and realized that the equipment had no usefulness to me anymore, I mentioned to my wife the possibility of it all disappearing. I don't think you could have found a happier woman at the moment.

So, I sold it all off. Some went to the people who had purchased the businesses. Some went to customers I knew (and had more personal relationships with) who wanted some of my more unusual stuff.

And, some just got donated in a fashion to people I knew could use it.

Within a few weeks of my proposal of emptying it all out, I had it gone. Boxes and boxes of stuff got shipped all over the world to those who could use it. Of course, the specialized equipment fetched a nice price, while the more common stuff just went to whoever wanted it.

Anyway, enough of this sideline stuff.

To the original poster, how did your situation work out. Fixed, returned, waiting?

Hopefully you are either with a better machine or have received your funds back.
 
Okay, is it not obvious to everyone here that Flyinmac is trolling?

I apologize for engaging him/her, but the repeatedly contradicting posts (i.e. how great pcs are/pc buyers are less critical than mac buyers) is ridiculous.

This guy never had hundreds of computers in his house, and he's just trying to rip into macs. I'd love any form of substantiation about his experience/success in the technology world... but you don't go from hundreds of computers in your house to one per person. Just doesn't work that way...

But when Mac people do the same, then it is ok?

https://forums.macrumors.com/threads/503757/

And as pointed out by Flyinmac, react and demand better quality if you are not satisfied. It is the only way to get something better. No company is perfect or holy. If you accept crap, they will sell you crap.
 
ok i was at bestbuy today, they have a apple store-like there and i asked if they fixed the gap on the mbp, and she said that now all the mbp come with little silicon things that you can put on the screen, and it will help that lol
not fair of apple, just fix it! :mad:
 
ok i was at bestbuy today, they have a apple store-like there and i asked if they fixed the gap on the mbp, and she said that now all the mbp come with little silicon things that you can put on the screen, and it will help that lol
not fair of apple, just fix it! :mad:

How weird. Is it something that just glues to one side? Or, is it something that fits over the whole edge and evens it out?
 
I think that all laptop brand have this warped issue.

Even $5000 computers have their minor issues, nothing is perfect.
 
I think that all laptops have this warped issue.

None that I've had. Including my wife's iBook G4 and my old clamshell G3 and her PC portable, and her old PC portable, or my old PC portable, and so on.

I would wager that it is an issue of certain design characteristics. Not something that afflicts portables in general.

I would agree with those (purely as a guess) that it is entirely possible that Apple's choice in Aluminum is the leading cause. I would not claim to know that to be fact. But, would be a valid guess to explore. If so, then some firm reinforcement plates could help to prevent this (as in bars of firm steel or plastic - or lightweight titanium - in the offending areas).
 
no she said its just two round rubber things that you put on the screen to even it out.. weird

Glancing at my wife's iBook, it has two small round bumps that act like a "foot" between the screen and the palm rest. The small round dots are on the screen portion of the case, and make contact with the palm rest when closed.

Could it be so simple for Apple? Just make two small bumps????
 
I bought a new MBP a few weeks ago and found that it was warped. They have replaced it now, although it took them two weeks to do so... Shame really. I had perfect experience with Apple up until then.
 
I bought a new MBP a few weeks ago and found that it was warped. They have replaced it now, although it took them two weeks to do so... Shame really. I had perfect experience with Apple up until then.

so its fine now? i think about 90% are warped =/
 
Hmm...

Small experiment. Everyone with a warped MacBook Pro, take and add a couple of say sixteenth or eighth-inch dots (maybe small bits of folded paper) under each side of their screen. See if it levels out.

Just guessing sixteenth or eighth-inch. Try small, and work up. Don't slam or do anything that might damage your machine further.

And, only do this if you are truly curious. Don't do something stupid to your computer just because I threw the idea out there.

Try at your own risk. But, if you try, report back if it helped.
 
Unless I am totally misunderstanding here, adding dots to the edges of the screen aren't going to bend it back down. They will just fill a gap caused by the bending. And they won't fill it entirely, but there will just be a bumper so that it cannot be pushed down to level. I have seen the little rubber circles sold for the MBP, but they are designed to slightly cushion the screen when the laptop is shut.

The warping issue is simple.

There are strong springs in the hinge that pull the screen upward in its initial part of travel. This is why when you push the latch, the screen pops up a little bit. These springs were added so that when you hit the button, you didn't need to pull the lid up at the same time to fully disengage the latch. When the laptop is closed, that spring force is pulling the lid up, but it is only being held down in the center by the latch. This is what causes the edges to pull up.

As flyinmac said, a way to fix this on Apple's part would be to reinforce the top of the lid so that it could not bend under spring tension. Other than that, the only solution is to bend it slightly yourself. Small bumpers won't do anything.
 
Unless I am totally misunderstanding here, adding dots to the edges of the screen aren't going to bend it back down. They will just fill a gap caused by the bending. And they won't fill it entirely, but there will just be a bumper so that it cannot be pushed down to level. I have seen the little rubber circles sold for the MBP, but they are designed to slightly cushion the screen when the laptop is shut.

The warping issue is simple.

There are strong springs in the hinge that pull the screen upward in its initial part of travel. This is why when you push the latch, the screen pops up a little bit. These springs were added so that when you hit the button, you didn't need to pull the lid up at the same time to fully disengage the latch. When the laptop is closed, that spring force is pulling the lid up, but it is only being held down in the center by the latch. This is what causes the edges to pull up.

As flyinmac said, a way to fix this on Apple's part would be to reinforce the top of the lid so that it could not bend under spring tension. Other than that, the only solution is to bend it slightly yourself. Small bumpers won't do anything.

The idea behind the bumpers, is that perhaps a little pad on both sides would cause an equalization. The low side would press on the bumper, and raise it slightly. The theory being that both sides would be relatively even then.

But, yes, obviously, better construction would be much more ideal.
 
The idea behind the bumpers, is that perhaps a little pad on both sides would cause an equalization. The low side would press on the bumper, and raise it slightly. The theory being that both sides would be relatively even then.

Precisely.

Anyone who has a slight warp (mine is very slight), simply apply light pressure to the warped side, and you will notice the other side raise slightly. Eventually, there will be an equilibrium point where both sides have an equal gap. A bumper would work the opposite way, but would reach the same desired effect.
 
None that I've had. Including my wife's iBook G4 and my old clamshell G3 and her PC portable, and her old PC portable, or my old PC portable, and so on.

I would wager that it is an issue of certain design characteristics. Not something that afflicts portables in general.

I would agree with those (purely as a guess) that it is entirely possible that Apple's choice in Aluminum is the leading cause. I would not claim to know that to be fact. But, would be a valid guess to explore. If so, then some firm reinforcement plates could help to prevent this (as in bars of firm steel or plastic - or lightweight titanium - in the offending areas).

Well, I dont have a warped lid issue on my 17" 2.6Ghz hi res mbp. But my point is that most different company laptops has this issue whether you have it or not. There could be a small portion of people with this problem in other company laptops as well. The mbp seems to be plagued with the warped lid much more than the average pc due to the aluminum enclosure.

Honestly, I dont see what the big deal is about the small gap on the right or the left side of the lid from closing... I think there are bigger and more important issues to look out for.

Thinking back, I noticed 3 of my previous 15" mbp had this issue and 4 without and my previous 17" mbp had this as well but never was bothered by it.. instead on the 15" mbp I was bothered by that left speaker grill sizzling noise, headphone jack macking hissing noise and on one of them had a dead/stuck pixel near the middle bottom.
 
so its fine now? i think about 90% are warped =/

Well, I bought it in the US (where I go to university), but the problem became apparent in the UK (where I live)... So I had to go through a long complicated replacement process and eventually was given a brand new UK MBP rather than US. This one is absolutely fine -- stood there watching them pull it out of a new retail MBP box. The lid is a bit loose, but that's common.

Good luck with everything...
 
Hey guys,

I noticed that my MBP warps like that too. I would say it's just as big as the OP's warp. I bought my laptop in July but I was away on vacation for a month and I ended up noticing only recently (go figure). But I talked to my friend who works at the genius bar in a different state and he recommended that I take it into the Apple store. I do have AppleCare on the machine but will Apple do anything to help me? Either replace the machine or fix the one I have? I've been hesitant to take the laptop in because I'm a college student and I can't live without my laptop during the school week. Any suggestions as to what I should do?

Also, when I bought my MBP online at the education store, Apple told me that the AppleCare was attached to the MBP but I didn't get anything other than the laptop. Shouldn't I get some other paperwork along with the laptop for the AppleCare or is that built into the computer somehow?

Any help would be great. Thanks! :)
 
Also, when I bought my MBP online at the education store, Apple told me that the AppleCare was attached to the MBP but I didn't get anything other than the laptop. Shouldn't I get some other paperwork along with the laptop for the AppleCare or is that built into the computer somehow?

Any help would be great. Thanks! :)

I wondered about that too since I bought my AppleCare online...and eventually a package arrived w/ all the paperwork and the TechTool repair disc. I'd look into it if I was you...did you pay extra for AppleCare?
 
I wondered about that too since I bought my AppleCare online...and eventually a package arrived w/ all the paperwork and the TechTool repair disc. I'd look into it if I was you...did you pay extra for AppleCare?

Ya I did. That's why I'm worried!
 
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