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Brand New Retina MBP w/ 9 cycles count, 2 weeks old...

M

maccuser

macrumors regular
Original poster
I just received a brand new retina 13 inch MBP that has 9 cycles count out of the box and its 2 weeks old. This is the highest end model of the 13 inch and the store didnt have it yesterday and just received it today.. how is this possible?

Is it possible that this computer was returned and repackaged as new?
Do the computers that are returned for no specific reason get repackaged and sold as new?
 
Return it and ask for a NEW one.
I agree that this is absurd, you buy a new one, you should get a new one.
 
Two weeks ago is when it was manufactured and 9 cycles is well within normal testing limits. Don't worry about it.
 
It's not unusual for new laptops to have anywhere from 2 to 6 cycles. Having 9 out of the box is less usual, but this seems like more of an OCD problem.
 
Asuriyan said:
Two weeks ago is when it was manufactured and 9 cycles is well within normal testing limits. Don't worry about it.
Click to expand...

MacKid said:
It's not unusual for new laptops to have anywhere from 2 to 6 cycles. Having 9 out of the box is less usual, but this seems like more of an OCD problem.
Click to expand...

Not saying the both of you are wrong, you're most likely right about testing but then Apple should at least reset the battery charge count after doing these tests.
Think it's an oversight not to reset.
 
justperry said:
Not saying the both of you are wrong, you're most likely right about testing but then Apple should at least reset the battery charge count after doing these tests.
Think it;s an oversight not to reset.
Click to expand...

That would be lying. Cycle count exists as an indicator of battery health, not industrial purity. =)
 
I just received a brand new retina 13 inch MBP that has 9 cycles count out of the box and its 2 weeks old. This is the highest end model of the 13 inch and the store didnt have it yesterday and just received it today.. how is this possible?
Click to expand...

Apple tests their batteries before shipping them, the normal cycle for the new 2013 rmbp is 12 cycles. So it is not a used one but a brand new quality controlled mac. My sister got her mid 2012 rmbp with 12 cycles, so we got it replaced at the local apple store, and again 12 cycles!!!! So we called tech support and they clarified that all new rmbp macs are tested before shipping and the batteries go extensive testing to check for battery quality and condition. Noting to worry about.
 
MacKid said:
That would be lying. Cycle count exists as an indicator of battery health, not industrial purity. =)
Click to expand...

Exactly.. lying never benefits anyone only loss of reputation! Kudos :apple: for a job well done! 😀

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justperry said:
So, inserting a new logic board and setting the serial on the new board to the old one (as they do) is also lying?
Click to expand...

No, they do that for warranty purposes, the old board is not re-used, it is recycled or disposed of in an environmently friendly manner
 
MacKid said:
It's not unusual for new laptops to have anywhere from 2 to 6 cycles. Having 9 out of the box is less usual, but this seems like more of an OCD problem.
Click to expand...

I agree that I might be a bit OCD when I purchase something over 2000 dollars, but the fact is I'm not paying this much for a repackaged item
 
Aside from the fact Apple stores do not have the facilities to shrink wrap and repackage a computer, it would be illegal to sell a returned computer as new. That's why they have refurbishing programs and other stores have open box sales.
 
My new 13" rMBP had 2 cycles on it when I opened it and looked. It was 17 weeks old. The cMBP that I had for 1 week before returning to get the rMBP had 1 cycle on it and it was only 2 weeks old.

I immediately thought. These rMBP's aren't selling well. Mine had been sitting around for 17 weeks versus the 2 weeks of the cMBP. I am sure that is why Apple lowered the price of the rMBP's. They aren't selling well.
 
Fissure said:
My new 13" rMBP had 2 cycles on it when I opened it and looked. It was 17 weeks old. The cMBP that I had for 1 week before returning to get the rMBP had 1 cycle on it and it was only 2 weeks old.

I immediately thought. These rMBP's aren't selling well. Mine had been sitting around for 17 weeks versus the 2 weeks of the cMBP. I am sure that is why Apple lowered the price of the rMBP's. They aren't selling well.
Click to expand...

On the other hand, you can just order them and receive one immediately. Unlike the new iMac.
 
maccuser said:
but how can u explain 9 cycles count considering the age of the mac by coconut battery is 2 weeks?
Click to expand...
The best thing you could do is remove cocunut battery and enjoy your laptop. I had that cursed app on my last laptop and would check it constantly for cycle count and battery health. It does nothing but promote OCD.
It's the devil!
 
kdoug said:
The best thing you could do is remove cocunut battery and enjoy your laptop. I had that cursed app on my last laptop and would check it constantly for cycle count and battery health. It does nothing but promote OCD.
It's the devil!
Click to expand...

lol thats very true
 
Nothing to worry about and I think you must stop making a mountain out of a molehill, the battery was tested for your own good so that you dont get a 2nd grade product!

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If you want 2nd grade untested products go for windows laptops!:apple: rocks!!!

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kdoug said:
The best thing you could do is remove cocunut battery and enjoy your laptop. I had that cursed app on my last laptop and would check it constantly for cycle count and battery health. It does nothing but promote OCD.
It's the devil!
Click to expand...
Coconut battery has some known inaccuracies i would recommend istat pro or istat menus
 
Giuly said:
On the other hand, you can just order them and receive one immediately. Unlike the new iMac.
Click to expand...

True, but it's because there is demand for the new iMacs. I think Apple over estimated what people were willing to spend on the rMBP's therefore they sat around and Apple had a ton of inventory. The price decreases and minor speed bumps helped.

Heck I'm not complaining, I picked up a 13" rMBP and love it. I was just a bit surprised that mine was brand new and was built over 4 months ago. 4 months is a long time for a computer to be in inventory.
 
I bought my 13 rMBP base and had 30 cycles out the box , returned it got another in store and had 30 cycle count . After talking to Tech support they told me that its normal and mines was few weeks old according to coconut battery . Don't stress it and enjoy it !
 
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