Bug in iOS 8's 'Reset All Settings' Option Also Erases iCloud Drive Documents

[ErikGrim]

OK, so turns out only the iCloud documents in pre-existing iWorks folders were recovered. And not my personally created and critical "Client Work" folder 😡

 

[numlock]

You have to jump through all the hoops first. It was just the regular apple care number.

i dont think i have the patience for that.

having to get through the automated guy and then the support team who seem utterly clueless (i dont envy their task) is enough strain for me.

 

[OzyOly]

I can confirm my iCloud documents are back, but not custom iCloud photos. I'm tempted to just use rsync to my sever if TM doesn't bother backing them up...

 

[Robisan]

Oops.

 

[theelysium]

Actually it allowed them to keep guessing passwords over and over without locking them out. iCloud was protected against this but not Find My iPhone (I think that's the service the hackers got in through) BUT Apple was warned 6 months prior about this bug and their response was it would take too long for someone to figure it out. Apple's arrogance is coming back to bite them in the butt, they need to wake up and get back to basics.

They didn't have to try that hard.

 

[Prof.]

Has this big been squashed?

 

[rodknocker]

Has this big been squashed?

Tested this with the iPhone from my company.

I uploaded some files through Documents to the iCloud Drive. After i checked if this files are uploaded to the iCloud Drive in Safari. After i hitted the Reset alle Settings option in the iPhone.

After 1-2 min the iPhone Home-Screen was again there. I checked iCloud Drive in Safari: All documents are still there. Also in the iPhone i was able to see and open all documents.

I am not sure if this bug was really there or it is fixed for now.

 

[ErikGrim]

I am not sure if this bug was really there or it is fixed for now.

It has been fixed. But the bug was truly there and DID delete people's document, and only restored iCloud iWork documents later on.

 

[317342]

Honest question: Is it at all possible that Reset Network Settings would emulate this same behavior?


The reason I'm asking is because I had used "Reset Network Settings" on my iPhone and iPad one evening, and the next day all of my Pages documents were missing from iCloud.com, as well as on local machines.