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iConnor

macrumors member
Original poster
Sep 24, 2008
39
0
If I order my MacBook from Apple.com and i upgrade the ram or hard drive and I have a problem with it how would I get it replaced?
 
If I order my MacBook from Apple.com and i upgrade the ram or hard drive and I have a problem with it how would I get it replaced?

If something should happen that is warranty worthy or Apple Care worthy (like Hard drive failing or Ram not working properly) you simply take it to the Apple Store, or call 1-800-MY-APPLE and explain to them your problem.

They will arrange setup to start the process which will fix your MacBook. If you call Apple you will be sent a box in which to send your MacBook to Apple Care and they will do necessary repairs and return via Fedex. If you choose to go to the Apple Store, first make an appointment online to meet a Genius, explain to him and he will setup repairs to it or need be replace it.

Which ever case you go, Apple's quality service will be there to assist you.
 
If something should happen that is warranty worthy or Apple Care worthy (like Hard drive failing or Ram not working properly) you simply take it to the Apple Store, or call 1-800-MY-APPLE and explain to them your problem.

They will arrange setup to start the process which will fix your MacBook. If you call Apple you will be sent a box in which to send your MacBook to Apple Care and they will do necessary repairs and return via Fedex. If you choose to go to the Apple Store, first make an appointment online to meet a Genius, explain to him and he will setup repairs to it or need be replace it.

Which ever case you go, Apple's quality service will be there to assist you.

Correct...take it to a Apple store and they will help you out. If not, you would have to call.
 
Im pretty sure any repairs, replacements = you having to ship your laptop to Apple. The store wont do it
 
Buying from the online Apple store is the same as buying it at the retail store, except you get to configure it. They will give you the same treatment as you get in the Apple Store and of course they will fix it for you at the Apple Store. No matter where you buy it, you can always take it to the Genius Bar to fix it.
 
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