Calendar not syncing since 2.0 update

[hartline]

Sych Problem

I've had exactly the same experience. Since updating to 2.0 nothing transfers between my computer and the IPhone calendar when I connect the two by wire. I've reset the phone and still no results. My law partner is experiencing the same difficulty. Anyone have any solutions?

 

[whiteshadoww]

If not discussed, this may help those with this specific problem. I have no trouble getting items from Outlook 2007 to the iPhone. I cannot get items from the iPhone to Outlook. Someone mentioned entered an item, then making it a reoccurrence that just lasts the day. For some reason Outlook then shows it in the monthly view.

 

[ElecEagle]

Check here for troubleshooting: http://support.apple.com/kb/HT1692

I did all the steps down to, but excluding, reinstalling iTunes. I know for a fact that resetting the sync history did not work (nor did deleting sync histories, which isn't on the troubleshooting guide). In my case, I think the solution was in removing Outlook add-ons ... I did have an old Palm sync add-on installed and active.

I've tested upwards of 20 different kinds of appointments with mulitiple configurations going both ways and all seems to be working fine now.

 

[cameronjpu]

I last night tried creating an entirely new Outlook PST file and moving all my stuff over to it. I also tried doing a detect and repair of Outlook. Lot of time between the two tasks.

No luck.

 

[cameronjpu]

Check here for troubleshooting: http://support.apple.com/kb/HT1692

Have tried all of those already except disabling the COM add-ins. Tried that just now, no luck.

My next try will be upgrading from Office 2003 to Office 2007.

 

[SFC Archer]

My Fix

Good Morning All...This fix is for the following and MAY NOT work for everyone.

My Setup: iPhone 1st Generation w/2.0, iTunes 7.7, Outlook 2003 w/SP3

Diagnosis: If you have ever "Shared" any calender event, appointment, task or contact with another computer, user or electronic device. This includes sending forward an appointment, then iTunes will not recognize the "new" device...in this case the iPhone. This is the way the software was set up so that you could only sync appointments with one computer. When iTunes goes to sync your iPhone with Outlook...it sees that you sync'd or sent that appointment to another device/user so it does not allow the connection.

Fix: If you know what appointment/event/contact is shared with another device/user then delete and reset sync history. If you do not or cannot remember then you will have to go to the beginning calender entry in Outlook and start deleting. I ended up deleting 1 year back and 5 years forward. Remember also to clean out all your holidays because after 2006 outllook required a holiday patch to insert holidays for the next 5 years. If you have that patch installed you should not have to delete the holidays, if you don't...you need to delete them as well.

Once I deleted every calender entry and reset sync history, everything started syncing perfectly normal...both ways....contacts and calender. I know that this is not a perfect fix for those of you with thousands of entries so I would wait for Apple to patch it. For those of you that have a few entries a week and use your calenders then this worked for me.

Hope this helps some, and for those that like to beat up everyone for their suggestions, please keep it to yourself...I have identified the equipment, software, issue and fix FOR ME. If it does not work for you then I am sorry....I dont need to get beat up or heckled for trying to help some!

Good Luck to those that try my fix

Archer

 

[cameronjpu]

Once I deleted every calender entry and reset sync history, everything started syncing perfectly normal...both ways....contacts and calender. I know that this is not a perfect fix for those of you with thousands of entries so I would wait for Apple to patch it. For those of you that have a few entries a week and use your calenders then this worked for me.

Pretty brutal solution! I can't do that, all my birthdays would be cleared out! But this is a problem that has been happening (to others) for essentially the entire time that the iPhone has been out (since 07) and Apple has not yet fixed it...

Edit: I bit the bullet and erased everything, and now my iPhone syncs. You can export 4 months of data in CSV format to keep yourself from having to do too much work.

 

[a27]

Edit: I bit the bullet and erased everything, and now my iPhone syncs. You can export 4 months of data in CSV format to keep yourself from having to do too much work.

I deleted all appointments in Outlook (instructions here) and I can now sync new appointments from the PC to the iPhone.
Appointments on the iPhone did not seem to transfer correctly to the PC.

 

[SFC Archer]

Pretty brutal solution! I can't do that, all my birthdays would be cleared out! But this is a problem that has been happening (to others) for essentially the entire time that the iPhone has been out (since 07) and Apple has not yet fixed it...

Edit: I bit the bullet and erased everything, and now my iPhone syncs. You can export 4 months of data in CSV format to keep yourself from having to do too much work.

I deleted all appointments in Outlook (instructions here) and I can now sync new appointments from the PC to the iPhone.
Appointments on the iPhone did not seem to transfer correctly to the PC.

I feel your pain tremendously but see that it worked for you as it did me.

A27...it is not just appointments. Somewhere in your Birthdays or Holidays or some other category, you shared it with another user or digital device. If "anything" in your outlook was "ever" shared with another user or device it will cause the block to your iPhone. This is why I deleted everything and it worked as confirmed by the post above yours. Its sad and painful but once its done and you get everything back in...its sweet. It kind of feels like a hard drive crash but with this you dont loose everything...just save your data and rebuild it.

 

[mslivkoff]

Fix for Calendar sync

Spent quite a bit of time on this myself ("Classic" iPhone, 2.0, Win XP, Outlook 2003), but things are working now.

Issue appears to be related to: 1) Older and/or corrupt PST files, 2) recurring events (which may be related to #1).

In any case, here is what worked for me, derived from the following helpful discussion: (http://discussions.apple.com/thread.jspa?messageID=7644926&tstart=0) search for "boosterjuice".

Basically, it involves exporting your Outlook data to an Excel file, creating a new Outlook profile and data file of the CORRECT type, and populating it with imported data from the Excel file. Check the link above for more detail, or follow the rough steps below:

1) In Outlook 2003, export you calendar(s) to an Excel file.
2) In [Control Panels->Mail] create a new profile & Outlook data file" (** Be sure and select "Office Outlook Personal Folders File (.pst)" and NOT "Outlook 97-2002 Personal Folders File (.pst)" as the new file type **), associate the profile with the new data file as its default.
3) In the "Mail" control panel, choose "Always use this profile" and select the new profile.
4) Open Outlook 2003, and import the file(s) you exported to the new calendar.

You should be able to sync.

Notes:
1) This may resolve syncing issues with contacts as well.
2) Imported appointments will not retain recurrence settings, but can be subsequently added via the iPhone or Outlook, and sync properly.

 

[aft]

I'm having similar problems. I have just noticed it myself. All entries entered into Outlook seem to sync to the iPhone but not the other way around. I am using Outlook 2003 on the PC.

Two strange things:

- I was testing this tonight and when I entered a few test appointments, they initially showed up in my Outlook calendar. When I scrolled down a few weeks in Month view and then came back, they were gone! What the???

- If I do a search in the calendar, these test items show up in the spreadsheet-type view. By the do not show up in the month view. It's almost as if they are there but hidden somehow.

I see that people in the link above seem to think it has something to do with recurring appoints. I recall there being a problem previously with recurring events syncing between Outlook and the iPhone. What a PITA! I guess I will try the tips mentioned over there and see if they help.

This is exactly what's happening to me. I can see the appointments in the "all appointments" view that looks like a spreadsheet but not in the normal day/week/month views. So everything is getting synced, but not showing up properly in Outlook....maybe this is an Outlook issue and not an iTunes/iPhone issue.

UPDATE: Found a fix if your appointments show in the spreadsheet "all appointments" view but not in normal views. On the iPhone set the event/appointment as recurring daily and end on the same day. This made of the events/appointments that weren't showing up in day/week/month views in Outlook appear correctly. This is a work around and a PITA so I hope Apple addresses this soon. There are sooooo many bugs in 2.0 I don't even know where they'll begin...or when.

 

[hartline]

Synch Successful!

On Friday, August 1, 2008, I updated my ITunes program. A new release was evidently issued on Thursday night. This is the ITunes program not the Iphone 2.0 update. After I updated the ITunes, the phone syncht just as it did before. Perhaps the problem is solved.

 

[clarnold]

Synced!!

I was unable to sync for a while similar to everyone else. I tried, deleting all appointments, deleting all reacurring appointments, exporting and reinstalling appointments, etc.

What finally did it was deleting my "backup calendar". I'm in an office environment and we all have backup calendars, I don't know if its because that one used to be synced with my Nano a long time ago, or if it was some error specifically within that calendar. Anyway, deleted backup calendar and POOF, like magic.

I'm using Itunes 7.7.1
Office 2003
2.0.1 software

(note that I had trouble syncing even after both updates, I just happened to try deleting my calendar after having issues with the new firmware too)

Keep trying things!!!