Take it back. Still happening. Crashes less often but always after camera launch. Going to 18.1 beta as last chance.All fixed after the 18.0.1 update from last night (so far anyway). Even fixed my VPN messing my gaming up as well (booting me out of Clash Royale).
So disappointing to hear. I updated yesterday but no issues yet… it’s absolutely unacceptable for a phone to be doing this in 2024.Take it back. Still happening. Crashes less often but always after camera launch. Going to 18.1 beta as last chance.
Let us know if 18.1 fixes it. I also thought 18.0.1 fixed it, but nope. It's better. Camera launches, and the only thing that triggers the crash now is taking a photo with 5x. Restarting the phone resolves the issue. I will continue to restart my brand new 16 Pro every morning..Take it back. Still happening. Crashes less often but always after camera launch. Going to 18.1 beta as last chance.
I called. They ran hardware and software but couldn’t find anything. They were asking a lot about VPN though (Surfshark) and I think that might be part of it. It does impact other apps (games and radio).Anyone of you already spoke to Apple support?
My new 16PM had a single random kernel panic Wednesday afternoon while idle. Only noticed because it asked for pin after restart.
Called support Thursday morning. Guy did run a 30sec diagnostic and said device has to be replaced.
Replacement unit arrived Friday morning not even 24 hours after the call.
I don’t use VPN and it still happens. So it’s still happening on 18.1?I called. They ran hardware and software but couldn’t find anything. They were asking a lot about VPN though (Surfshark) and I think that might be part of it. It does impact other apps (games and radio).
There are nowHorrendous Apple iPhone Pro 16 camera hardware or software problem. I picked up the iPhone on Sunday, 21 September. Within two days, the camera app was crashing intermittently. And once it started crashing (push button on screen or frame, the screen goes black momentarily then dumps me back onto home screen) it will continue to crash until you do a reset on the phone. I got Apple support on the phone and, after trying to help me, the agent said 'here's a genius bar reservation' (for Monday, 30 September.)
At the genius bar, they said yup, we'll take in your new, defective 512gig mem iPhone Pro and give you a new phone (as I had originally ordered.)
It took me until last night (1 October, to pretty much have everything up and running on my NEW phone) then the d**n camera problem started crashing again!!! This suggests this is not a rare defect! There are currently 55 replies re this problem.
Thanks for pioneering that. After reading your message I upgraded to 18.1 public beta yesterday and it indeed seems to have solved the problem. Running very smoothly. Case closed, a pleasure working with you hahaWanted to leave it over a day before I could say if 18.1 has fixed it (to avoid the false dawn of 18.0.1). It 100% has. Phone running really good, battery life seems better? Quite impressed with the AI as well.
Let’s hope a future beta doesn’t break it!Thanks for pioneering that. After reading your message I upgraded to 18.1 public beta yesterday and it indeed seems to have solved the problem. Running very smoothly. Case closed, a pleasure working with you haha
Go to 18.1. Now close to RC so it’s safe and it fixed it for meI’m still having this problem too, on 18.01. It’s really very annoying
Same thing hereI was also getting feedback that people couldn’t hear me on the phone as well.