Can I get a 100% definite that the Apple Store replaces iPhone 3G, not repair/sendout

I have had 3 iphones swapped out at the applestore 2 have been 3g for signal and battery and they swapped those out for brand new ones . I also had to replace my my 2g iphone and they swapped it on the spot for a refurbed one rightthen and there . They do not fix yours if you go to the store they swap it out. if you mail it in i am not sure .
 
Replacement should be on the spot at the Apple Stores. Some have had their 3G's shipped out - returned b/c they bought their iPhone at AT&T. Apple is adamant about their 3G replacements going to their customers that purchased iPhones at their stores FIRST. "Oh, don't make me play the race card!" :D
 
A friend of my had problems with his screen constantly freezeing, after a couple of trips to the the genius bar the swapped the phone for him. I would not recommend damaging your phone in the microwave or anything else as that would be considered user neglect not a software/hardware problem.
 
if it has been less than 30 days, you can return your phone without any fees or restocking fees. becuase you have 30 days to decide on the service, they cannot charge you the restocking fee. so just return the phone, and get a new one. that way, it does not count against your warrenty
 
louis0nfire said:
Since I can't prove my issues to them (touch screen randomly stops recognizing touches for a few min), I'm thinking of breaking the phone just to guarantee a replacement. I'm thinking about how to do it. Break the headphone jack somehow (don't know how) or microwaving it for a few seconds to destroy the circuit board all together. Suggestions?
Click to expand...

Just say its a random problem and you can't just take the phone to the store when it does it, they will class it under as a intermittent problem, and if thats not enough because you get a awkward person then turn auto brightness off and lower the brightness to the lowest and you put the back of the phone to your ear you can hear a faint squeaking sound.
 
Trying to damage it on purpose is a good way to have ot pay full price for a new one.

They generally believe you when you say something is wrong with it, especially if its brand new looking and you would have no other eason to trade it in.
 
I don't believe this to be true at all. They'll more than likely still charge you a restocking fee on the phone at either Apple or AT&T.

blueflame said:
if it has been less than 30 days, you can return your phone without any fees or restocking fees. becuase you have 30 days to decide on the service, they cannot charge you the restocking fee. so just return the phone, and get a new one. that way, it does not count against your warrenty
Click to expand...
 
A friend of my had problems with his screen constantly freezeing, after a couple of trips to the the genius bar the swapped the phone for him. I would not recommend damaging your phone in the microwave or anything else as that would be considered user neglect not a software/hardware problem.
 
i would avoid microwaving iPhone. It says not to microwave iPhone in the user guide. you might blow yourself up, and to add to that, location services will tell steve jobs that you microwaved it! (this post is a joke).

Seriously, i have never had my iPhone replaced, so I could not comment here except for my lame joke.
 
I was there on friday,returning my phone, and told this specifically by the apple employee at the front desk. Apple Grove, fyi
pcmike said:
I don't believe this to be true at all. They'll more than likely still charge you a restocking fee on the phone at either Apple or AT&T.
Click to expand...
 
Probably, just go to the store and tell them whats going on. It's really not a big deal, they have lots of phones and they will just swap it with another in the store.
 
I'm on my 3rd 3G phone... they go get a brand new box, open right in front of you and give you the new phone. All you get is the phone though, no accessories.
 
louis0nfire said:
Since I can't prove my issues to them (touch screen randomly stops recognizing touches for a few min), I'm thinking of breaking the phone just to guarantee a replacement. I'm thinking about how to do it. Break the headphone jack somehow (don't know how) or microwaving it for a few seconds to destroy the circuit board all together. Suggestions?
Click to expand...
Not a smart idea at all... I went in yesterday asking if the phone should switch from 3G to Edge in call. He said no. I told him that when my 3G signal is no bars, the phone either wont switch or takes a LONG time. Point is, they run diagnostics on the phone, if there is a HINT of an issue they replace it. Just go in to the store and tell the truth, as they say honesty is the best policy.
 
louis0nfire said:
Ok I'll be honest with you guys then. The case I bought scratched the chrome on my 3G badly and I just want a replacement. But I plan on telling them that the touch screen is unresponsive at times, it freezes, and such. How would they tell if those things actually happen? What is the diagnostics they run?
Click to expand...

Which case did this?

I admire your honesty but eventually the chrome will get scratched a bit, is it really worth all this effort?

And there is the small problem of defrauding Apple for a new phone.
 
louis0nfire said:
Ok I'll be honest with you guys then. The case I bought scratched the chrome on my 3G badly and I just want a replacement. But I plan on telling them that the touch screen is unresponsive at times, it freezes, and such. How would they tell if those things actually happen? What is the diagnostics they run?
Click to expand...

You can't be serious...

You do realize your phone is going to get scratches from normal daily use eventually no matter what you do.

They phone they give you may be a replacement or a new one but unless you have a real issue they're not going to replace it. I had cracks in my casing and they gave me a replacement that was all scratched up and they told me they don't do cosmetic exchanges. I had to argue the fact that I did not cause the scratches and so the guy reluctantly gave me another replacement but one that was in better condition.

Take it from a guy who used a million cases for his original iPhone...it will get scratched at some point so you might as well live with it now.
 
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