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I'm sorry but this makes no sense. You're willing to chance getting a refurb iPad with a potentially bad screen to not have a dinged back shell? Many of the refurb iPads get returned originally due to customer dissatisfaction with dead pixels or light bleed. If apple deems the problem within their acceptable allowance of imperfection then they will simply recondition the back shell and sell as refurb. Surely you would rather have an iPad you are pleased with the screen on than risk getting a worse screen for a fresh back shell?

I also like to keep my belongings in great condition, but once the blemishes have happened I find that Im often relax over time and enjoy the product more. I certainly enjoy driving my 97 truck vs my wife's 2011 SUV because I can park next to any door dinging ***** I want within out fretting the whole time I shop (so far one year we've had it and not a single ding or scratch).

Consider this. Don't go crazy about dings. There will be some as long as you use it. Don't want dings and scratch? Put it the box and put it away. That's only way.
 
You're missing something. "Refurbished" products from Apple are tested, repaired where necessary and given a brand new battery and rear shell. They are restored to "like new" condition. They don't just take somebody's returned item and give it to the next person who walks in the door.

I just got a ipad 3 replacement. I pretty sure it is refurblished. The battery is much worse than my original one which I have used almost one year. So I believe the battery in replacement is not brand new. Can I complain Apple about the battery problem? Or is it possible to ask Apple for another replacement?
 
I just got a ipad 3 replacement. I pretty sure it is refurblished. The battery is much worse than my original one which I have used almost one year. So I believe the battery in replacement is not brand new. Can I complain Apple about the battery problem? Or is it possible to ask Apple for another replacement?

Yes, I'd call AppleCare and explain your issue. You'll either need to take it to a store or ship it to Apple.
 
If $150 bucks can change a completely destroyed iPad to brand new quality, $100 bucks to change a mostly new iPad into brand new quality isn't that bad for Apple.

Regardless, I would live with it. Are you seriously going to spend a 100 bucks on a small nick? The device is a tool to be used. You will get scratches some way or another. Who cares? In a few years time, probably less than 3, no one will care about your iPad because it will be old and obsolete. You'll probably want or have a new one by then. Save the $100 bucks and have fun.

I have nicks (perhaps even dents), scratches and so on my iPad. Doesn't really bother me that much. And I'm not saying that it shouldn't bother you. But you're really going to spend $100 bucks on something that will probably happen again? The device literally scratches itself no matter how much you baby it.
 
Reason is fairly obvious. I got a couple of nicks on the corners and it's starting to drive me crazy. Nothing major. But I like my new iPad perfect.
Yes of course it's fairly obvious. If I were you I would storm to the nearest Apple store and request... demand! a replacement.

You little diva you!
 
Yes of course it's fairly obvious. If I were you I would storm to the nearest Apple store and request... demand! a replacement.

You little diva you!

The diva would be more correct in stating "I like my new iPad perfect - and I'd like others to take responsibility for keeping it that way."
 
Get it replaced for some "issue" the week before your warranty it up. They basically just swap out iPads these days.
 
I just got a ipad 3 replacement. I pretty sure it is refurblished. The battery is much worse than my original one which I have used almost one year. So I believe the battery in replacement is not brand new. Can I complain Apple about the battery problem? Or is it possible to ask Apple for another replacement?

If you restored it from a back up I would try setting it up as new and see if that fixes it. I’ve had the problem before with restoring from backup and it causing battery issues. If it still has a battery problem then you should get it replaced. Usually the refurbs have a new battery in them so the battery should be at least as good as the old one. If not there is definitely a need for a replacement.
 
OP is not abusing the battery replacement policy. He is paying Apple too much money to replace his working battery.

He could just buy Apple Care for $50. Towards the end of the 2nd year, starting to abuse his battery by draining it to 0% constantly to make his iPad qualify for the free replacement (iPad battery must drop below 50% of its original capacity).

But OP was insisting on paying Apple $100 for a new battery.

Read the thread. He wants to swap the iPad for the battery replacement price instead of paying the full price.

And no, you are only eligible for the battery price if it's the battery that's failing. They'll run a test and see that there's not a problem with your battery - so you'll have to pay the full price.
 
I know from actual experience that Apple will not give you an OOW exchange for the battery replacement price if the battery is not the problem.
 
Thinking 6 months in advance. But I want to pay $99 for ipad 3 (new ipad) battery replacement even though it's under warranty.

That level of replacement would require diagnostic evaluation that reports a battery in need of replacement. And for an ipad it is probably more than $99.

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Perhaps if you take it to a store to let them inspect it first they'll let you add AppleCare for it. Would be a shame to have it slip off a table a few times and break the screen/dent the back.

If it is already dinged they aren't likely to let you add AppleCare. Not to mention that unless it is broken you can't do it after 30 days from the original purchase.
 

2016 question about this article, technical interest: do they still replace the full device (iPad, iPhone) or only the battery? Or, it depends on your location? Depending on whether you bring the device to a store or service location? Think international, outside the US locations; you can bring to a service center directly. Your experiences?

Apple T&C states they either replace or repair iDevices. But it depends on what? Thinking of battery replacement now.

Screen replacement... that is another issue in itself. For example in Germany you can have your screen replaced: https://www.apple.com/de/support/iphone/repair/screen-damage/
but it's not possible in the Netherlands, Sweden, etc. Either full device replacement for € 321.10, or you hop on Ryanair and get screen replaced in Germany (or the UK) for € 127.1-167.10 or £ 86.44-126.44 (prices without AppleCare Plus) or post the device to the other EU country (not sure if it's an option, though!).

Slightly related, thanks: https://forums.macrumors.com/thread...ch-bought-from-amazon-prime-shipping.1951634/
 
At this point, I wouldn't consider getting a replacement battery for the iPad 3. I would invest that money in a newer iPad that's on sale.
 
I have a similar question to fruitninja. I have an iPad 3 that the kids use, and as such the dock connector is slightly finicky. It still charges (though the battery is in bad shape) but it doesn't take kindly to being moved at all while plugged in. Since the battery is getting close to end of life, they use it plugged in a lot. I'd much rather take advantage of the battery replacement swap, then invest in a new iPad for them at this point. Otherwise, it has always been in an otter box, and is in excellent shape. Anyone with recent experience?
 
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