Can someone please help ... Find My not showing for my iMac.

[The Cockney Rebel]

I'm having the same issue, in my device it says 'Find My Mac' is turned off, but everything is turned on. I will follow this post - I'm relieved that I'm not the only one experiencing this issue!

Out of curiosity, what Mac is this happing on?

Do you have other Macs, and is Find My working ok on them?

The tech advice bod who's in charge of my case, said he has a "carbon copy" of this issue with another person he's looking after.

 

[strongPanda]

Same issue here: Find My was on everywhere, but my Mac still showed as offline. I tried everything mentioned in this thread. Nothing worked so far... I noticed that my MBP Activation Lock Status is Disabled for some reason.

 

[The Cockney Rebel]

Same issue here: Find My was on everywhere, but my Mac still showed as offline. I tried everything mentioned in this thread. Nothing worked so far... I noticed that my MBP Activation Lock Status is Disabled for some reason.

I have been told that activation lock being disabled is not the reason for the issue, but rather a symptom.

I’d be more concerned if one of my MacBooks had the issue.

I don’t have much faith in Apple Support. I’ve emailed the advisor more than once, asking him to contact me, but he seems to be ignoring me.

I have a telephone call booked for tomorrow, but I think I may request a different advisor.

 

[strongPanda]

I have been told that activation lock being disabled is not the reason for the issue, but rather a symptom.

I’d be more concerned if one of my MacBooks had the issue.

I don’t have much faith in Apple Support. I’ve emailed the advisor more than once, asking him to contact me, but he seems to be ignoring me.

I have a telephone call booked for tomorrow, but I think I may request a different advisor.

Keep us updated this is affecting all of us

 

[The Cockney Rebel]

Keep us updated this is affecting all of us

Will do, bud 👍.

 

[The Cockney Rebel]

Keep us updated this is affecting all of us

Just spoke with the advisor, and he said he knows he’s received a few emails from me, asking him to contact me, but he hasn’t heard back from the engineers, so that’s why he hasn’t replied.

That’s b******t if you ask me. I told him that out of courtesy, he should have replied.

He said he is going to email them right away, requesting an update, and he will now be calling me on Monday, rather than tomorrow.

He said if he hears anything sooner, he will contact me.

I told him that I am stressed over this issue, and wanted to be assured that my iMac will be replaced, if this issue isn’t resolved. He said if it was a hardware issue, the diagnostic tests would have indicated so.

I don’t hold much hope with this advisor.

 

[strongPanda]

Just spoke with the advisor, and he said he knows he’s received a few emails from me, asking him to contact me, but he hasn’t heard back from the engineers, so that’s why he hasn’t replied.

That’s b******t if you ask me. I told him that out of courtesy, he should have replied.

He said he is going to email them right away, requesting an update, and he will now be calling me on Monday, rather than tomorrow.

He said if he hears anything sooner, he will contact me.

I told him that I am stressed over this issue, and wanted to be assured that my iMac will be replaced, if this issue isn’t resolved. He said if it was a hardware issue, the diagnostic tests would have indicated so.

I don’t hold much hope with this advisor.

After some tinkering, I restored ~/Library/Preferences/com.apple.findmy.findmylocateagent.plist from a Time Machine backup (from when Find My worked), then ran in Terminal:

defaults read MobileMeAccounts
sudo diskutil verifyVolume /

After that, I shut down, held the power button to enter Recovery, opened Disk Utility, ran First Aid on the system data disk, and restarted.

Now my MacBook Pro shows up in Find My and is online, but System Information still reports “Activation Lock Status: Disabled” even though MBP Find My is enabled and working.

 

[The Cockney Rebel]

After some tinkering, I restored ~/Library/Preferences/com.apple.findmy.findmylocateagent.plist from a Time Machine backup (from when Find My worked), then ran in Terminal:

defaults read MobileMeAccounts
sudo diskutil verifyVolume /

After that, I shut down, held the power button to enter Recovery, opened Disk Utility, ran First Aid on the system data disk, and restarted.

Now my MacBook Pro shows up in Find My and is online, but System Information still reports “Activation Lock Status: Disabled” even though MBP Find My is enabled and working.

Pleased for you, mate.

This gives me hope that it's simply a glitch, and nothing more serious.

Keep us updated, please, and I'll do the same.