Here is what I sent to the President of Rogers wireless. I copied the other two people who were listed as part of the wireless group. I used my real name and company, which I have not included here.
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I wish to add my voice to those who are disappointed and outraged with the Roger's pricing plans for the iPhone. I was intending to become an iPhone customer when my current Blackberry Plan (with Rogers) expires. I am CEO of a mid sized technology company, and all of our business development people and senior executives run BlackBerries. I had intended to offer them a choice to use the iPhone, considering it's newly emerging enterprise capabilities.
Your requirement to sign up for three year plan is a show stopper for us. This device will be long obsolete even two years into the plan. We cannot commit to a three year plan, considering the pace at which technology moves. In addition, the whole point to an iPhone is to provide strong data capabilities for people who are on the road. The lack of an unlimited data plan is downright dangerous for companies such as mine. If we use the iPhone to it's fullest extent and encourage people to stay connected and to do things like open attachments, then we are risking exorbitant and out-of-control data charges.
Bottom line - we cannot proceed with the iPhone with your current plans. In addition, I have always felt that your BlackBerry pricing plans were a little extreme as well. In addition, your sparse network coverage outside of major metro areas has been a problem for us. However, I was willing to put up with this - UNTIL NOW. Your iPhone plan is so outrageous to me that I no longer wish to do business with your company at all. I have instructed our IT people to look for an alternative for new employees and to NOT renew with Rogers when the plans for our current phones expire.
I hope you reconsider these plans and offer Canadians a plan that is competitive with those offered elsewhere. I think you may have underestimated the consumer backlash that you will generate with a very sophisticated user group who wish to use the iPhone - especially those who had plans for it in the enterprise.