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This is a new update. In my experience, Apple doesn't really update on the order page. Mine is now saying DELAYED, but still showing a delivery date of today, albeit estimated.
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I called UPS and they have nothing beyond Mount Hope. The CSR said I'll get it Monday.

What a crock.
Yup. Pretty much what happened last year.
 

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False alarm guys.

My shipment to Richmond Hill had that customs message, but just got delivered!
 
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Package being delivered in Ottawa, it's 12:04PM now and it just added "Out for Delivery" as of 10:10AM - looks like the system is 2 hours behind - hoping to get it soon!
 
On apple's site it says this under tracking.

Status Shipment In Transit September 16, 2016
Shipment In Transit - Delayed September 14, 2016
Shipment In Transit September 13, 2016
Est. Delivery September 16, 2016

So est. delivery is today. Yeah what ever...
 
How did you get them to do that? Apple customer service? Phone call or email?
Yeah I spoke with Apple told them how disappointed I was told them I didn't wake up at 3am to get the iPhone late and that I didn't pick the Del date and they guaranteed it.
Straight up I said I would have went to the store if I knew this was the case.
She ended up giving me a free Apple 6s+ case but once it's in ups hands, Apple can't do much at all, more or less ur wasting ur time talking with Apple, ups is the one with ur products, they will have an answer but just like other people say, they can be very slow updating online and not only that but by the time the agent gets info for your order it could be outdated and any adjustments will slow down the shipment. Rule of thumb I use is once it's in the hands of courier don't do anything.
Good luck tho!!
I'm going home sick Tuesday afternoon. I know that much.
 
Most people who have a "destination scan" should assume that their phones are on a truck for delivery right now despite what it says on the tracking page.
 
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Hey guys I just talked to ups. They told me my delivery we'll be sent out I time despite it still being in Calgary and I live in Edmonton. Should I keep my hopes up no?
 
Yeah I spoke with Apple told them how disappointed I was told them I didn't wake up at 3am to get the iPhone late and that I didn't pick the Del date and they guaranteed it.
Straight up I said I would have went to the store if I knew this was the case.
She ended up giving me a free Apple 6s+ case but once it's in ups hands, Apple can't do much at all,

You say they can't do much at all, but you managed to get it delivered on Saturday?
 
Ok despite my last UPS update saying it has to clear a broker from Concord, it just got delivered to my home and into my hands.

iPhone 7 128gb, Scarborough.
 

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You say they can't do much at all, but you managed to get it delivered on Saturday?
I think from all the people calling in they got ups to work that day or ups took it upon themselves to make Apple and customers happy. The lady wasn't supposed to work on sat, she knew exactly the situation. But honestly I doubt Apple can make magic like that happen same with ups. As in getting the phone Del to me personally because I called and couldn't wait an extra couple days.
 
UPS still says "We currently have the package. The receiver requested clearance by a non-UPS broker." But apple order page says "Out for delivery."

The sheer number of people who have this message across Canada makes it dubious that this many cases of a shared pallet got stalled by a non-UPS broker request no?
 
I just HATE UPS...
Last year, it was a mess.... and so far this year seems not better...

First at 9am, it was on a delivery truck... YEAH... and then I refresh the page and now saying "We currently have the package. The receiver requested clearance by a non-UPS broker." This update is stamp at 12:06... this it's 11:53....

What's going on ???

I'm in Montreal too and the same status.
I called UPS, and they said that we'll receive our phone today... I hope for them !
 
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I suggest everyone expecting a phone today via UPS not to visit this forum for 5 hours. :)
 
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