Has anyone tried to cancel their Xbox Gold subscription? I never realised how awkward they made it! I'd actually forgotten I'd subscribed to it until I started playing the 360 for the first time a while, so I started trying to cancel it: 1) Looked in the account options on the console itself. No joy. It'll allow me signing up options, but not cancelling. 2) Ok, logged into Xbox Live on my Mac. No joy. There are upgrade options, modify your credit card options, no option to cancel. So I googled "Cancel Xbox Live" and came back to the same page, but with different options showing! (Can post screenshots) which had a cancel option. 3) The cancel option merely states "Contact Xbox support", so I emailed them. 4) They replied they don't do cancellations by email, I need to call. They provided a link to the site which would show the numbers for each country. 5) The link was to a non-existant page. But there was a suggestion link that enabled me to select "Ireland". 6) To enter that site, I need to install Silverlight. So, in order to get rid of one Microsoft product, I need to install another. 7) to be continued..... I'm not going to be denied! I'm going to get rid of this subscription, even if it kills me. Seriously though, it does annoy me, when companies try to keep customers not by improving their service, but by making it as inconvenient as possible to stop paying.