Carrier Cannot activate Verizon iPhone 7

Discussion in 'iPhone' started by KDogKevs, Sep 16, 2016.

  1. KDogKevs macrumors newbie

    Joined:
    Sep 4, 2015
    Location:
    SoCal
    #1
    I am having issues with my iPhone 7 not activating. Anyone else? Tried plugging into iTunes and still nothing.
     
  2. thekjs88 macrumors member

    Joined:
    Oct 14, 2008
    #2
    Is it asking for a billing zip and SSN and not liking what you put in?
     
  3. kat.hayes macrumors 6502a

    Joined:
    Oct 10, 2011
  4. bcollins021 macrumors newbie

    Joined:
    Sep 27, 2013
    #4
    I'm having the same issue my 7plus on Verizon will not activate it says activation server cannot be reached. Try connecting to iTunes but that don't work either
     
  5. EnemyCanine macrumors newbie

    Joined:
    Sep 28, 2014
    #5
    I am having the same issue. If I try using iTunes, it throws a 500 error.
     
  6. KDogKevs thread starter macrumors newbie

    Joined:
    Sep 4, 2015
    Location:
    SoCal
    #6
    No.

    What I did:
    1. tapped home button
    2. Added my language
    3. added my network wifi
    4. saw my phone number to use and confirmed
    5. it said it was activating
    6. then get a screen "Your iPhone could not be activated because the activation server cannot be reached. Try connecting your iPhone to iTunes to activate it, or try again in a couple of minutes."
    7. Tried in a few minutes, same thing.
    8. Tried iTunes, same thing.
    9. Repeated 7 or 8 well over a dozen times.
    10. ugh!
    --- Post Merged, Sep 16, 2016 ---


    I got the same error once too!
     
  7. 41qser macrumors regular

    Joined:
    Sep 5, 2007
    #7
    Odds are Apple's activation servers are overwhelmed. I tried via iTunes and via iPhone... same error. Give it some time.
     
  8. hak187 macrumors member

    Joined:
    Feb 24, 2009
    #8
    Did you call 1-877-807-4646 from another phone and follow the prompts? The instructions don't tell you to do that but I think it is necessary. I had to. I deal with iphones for my job and whenever a Verizon iphone needs to get activated you have to follow those steps.
     
  9. ericiu2 macrumors newbie

    Joined:
    Sep 13, 2016
    #9
    Same issue for me... Verizon iPhone 7+... can't be activated because can't connect to activation server.. Have tried both WiFi, cellular, and iTunes... nothing works. Very frustrating.
     
  10. 41qser macrumors regular

    Joined:
    Sep 5, 2007
    #10
    Hmm, I tried that and got "Could not be completed'... on hold now waiting. Maybe it's Verizon's servers...?
     
  11. krishmk macrumors 6502

    Joined:
    Feb 11, 2010
    #11
    Just got my phone and activation servers are very busy..
     
  12. Rathakoy86 macrumors newbie

    Joined:
    Oct 9, 2013
    #12
    Don't bother calling Verizon they couldn't help me out.. I'm having the same problem..
     
  13. Jumpie macrumors 6502a

    Jumpie

    Joined:
    Jul 7, 2008
    Location:
    Atlanta
    #13
    Oh, I also had to sign out of iCloud and sign back in for my phone number to appear
     
  14. EnemyCanine macrumors newbie

    Joined:
    Sep 28, 2014
    #14
    I just tried this, and am having the same results unfortunately :( I guess the servers are just slammed.
     
  15. iwayne macrumors 6502

    iwayne

    Joined:
    Oct 12, 2011
    Location:
    Santa Clara, California
    #15
    I had to call and it took 10 minutes after being on hold for 15. Guy said I was the first iPhone 7 call they received.
     
  16. krishmk macrumors 6502

    Joined:
    Feb 11, 2010
    #16
    I tried this and still a no go. Servers are slammed I guess.
     
  17. erzeszut macrumors regular

    Joined:
    Jul 13, 2007
    #17
    Same thing here. Got two iPhone 7 models today, one activated right away. The second continually fails, whether on cellular, wifi, or via iTunes.
     
  18. 41qser macrumors regular

    Joined:
    Sep 5, 2007
    #18
    It amazes me that we can livestream gigs of video, netflix, or whatever, but activating cell phones is some Herculean task that always brings servers to their knees.
     
  19. ITMacNY macrumors newbie

    ITMacNY

    Joined:
    Mar 18, 2016
    #19
    i am the mobile device manager for our company and i can't get an iPhone 6s to activate, same errors above.
     
  20. 41qser macrumors regular

    Joined:
    Sep 5, 2007
    #20
    Just got this new message in iTunes:
    Your activation requires additional time to complete.

    Please contact Verizon Wireless at 877-807-4646 to get the iPhone added to your account. Click Continue to be able to explore its features and the App Store.



    Still on hold... impressive, VZW...
     
  21. ABC5S Suspended

    ABC5S

    Joined:
    Sep 10, 2013
    Location:
    Florida
    #21
    Same issue, so I had to go down to the Verizon store to get it activated, luckily they're just around the corner
     
  22. Rathakoy86 macrumors newbie

    Joined:
    Oct 9, 2013
    #22
    Guys relax its a server issue.. They are really busy.. It took me 30 mins to finally activate mines.. Just sit back and wait lol I went to eat lunch and now it's working!
     
  23. krishmk macrumors 6502

    Joined:
    Feb 11, 2010
    #23
    Finally got thru after 8 attempts, not sure the 1-877 did or the effort I put in to go thru did it. Keep trying guys and it will go thru eventually.
     
  24. engo macrumors newbie

    engo

    Joined:
    Sep 16, 2016
    #24
    I was having the same exact problem, guys. Then, I powered off my old iPhone 6 before starting the process again on the iPhone 7 Plus and it went straight through to activation!
     
  25. Shark5150 macrumors 6502a

    Shark5150

    Joined:
    Sep 24, 2014
    Location:
    Philly
    #25
    Same here. I just called Verizon customer service number and walked thru the steps on the automated system. It took 15 seconds. Done.
     

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