Cannot add Gmail to Mail app?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by mcmanus7, Oct 26, 2018.

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  1. mcmanus7 macrumors 6502a

    Joined:
    Oct 30, 2008
    #1
    I’m trying to add a gmail account to my wife’s new Xr but when I hit google nothing happens. Can replicate it with my XS.

    Tried both on cellular and wifi. Same result.

    Any other option works fine (outlook, yahoo, etc)
     
  2. niji Contributor

    niji

    Joined:
    Feb 9, 2003
    Location:
    tokyo
    #2
    are you saying that on yr iPhone when you go to:
    Settings / Passwords & Accounts / Accounts (Add Account) / touch Google
    that you dont immediately get the automatic sign in screen for you to enter your Google email address?

    if this is the case, then try rebooting because yr software is messed up.
    and if it still persists then even try Reset yr network.
     
  3. mcmanus7 thread starter macrumors 6502a

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    Oct 30, 2008
    #3
    Yep on both devices regardless of network they’re on. I have tried both and neither work.
     
  4. C DM macrumors Sandy Bridge

    Joined:
    Oct 17, 2011
    #4
  5. mcmanus7 thread starter macrumors 6502a

    Joined:
    Oct 30, 2008
  6. C DM macrumors Sandy Bridge

    Joined:
    Oct 17, 2011
    #6
    Some potential suggestions from at least one or two users it would seem.
     
  7. Wolfpup macrumors 68030

    Joined:
    Sep 7, 2006
    #7
    That thread made it sound like an authentication issue that day with Google?

    That’s bizarre...I’ve never seen anything like that, though I don’t own a 10, so don’t know for sure there’s not some bizarre bug there. .

    As others mentioned, of course reboot your device, and maybe try the gmail program?

    I double checked with 12.0.1 on my iPad Air 2, and when I go to add an account and hit Google, it pops up a logging webpage immediately, like normal.
     
  8. mcmanus7 thread starter macrumors 6502a

    Joined:
    Oct 30, 2008
    #8
    Must have been an issue on Apple or googles side. Works now on both devices to add email.

    Was driving me insane you go to add and hit google and it literally did nothing.
     
  9. mikehalloran macrumors 65816

    Joined:
    Oct 14, 2018
    Location:
    The Sillie Con Valley
    #9
    That does happen. Could be worse: Yahoomail
     

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8 October 26, 2018