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I wonder how widespread the problem is. We might never know. As a software developer, I'm very much aware that users often put up with bugs without reporting them. Diagnosing the bug would expose how widespread it is (assuming that the person doing the work would have the competence to query the database properly).

Does the team that supports Arn include software developers or is it just made up of the people listed as "Staff" on the site?

The bug certainly is a bothersome one for many people and gets in the way of important site functionality. One could make an argument that the paying subscribers deserve a website that functions properly. I wonder how one would motivate Arn to let someone else on his team look at it, someone with more time to spare. The bug is not costing him money. What else would get his attention?
 
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As a software developer, I'm very much aware that users often put up with bugs without reporting them.
Yep... Just last week, someone in another thread was questioning why that thread was broken. The post has a couple of likes, so I'm guessing they have the same problem too. I suggested they come over here and comment, but no one ever did.
 
The situation of having a provable problem ignored leaves a sour taste in my mouth.
100% agree. All attempts to ping the site owner have failed, it's a sad situation that they can't even simply acknowledge the problem...
 
Probably needs to be sent through a different channel if you want a response, arn hasn't logged in since the 6th according to his profile and he hasn't posted in this thread since October last year.
 
It puts me off coming to the site, having to deal with these false-positives

Screenshot 2025-08-22 at 16.11.23.png
 
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