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Ambrosia7177

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Lately, when I take pictures on my iPhone 11 Pro Max and then plug it into my old MBP running Big Sur and launch the Image Capture app, I cannot see the last or last couple of photos I've taken in Image Capture.

That is a major problem, because it means that I won't download every picture that I have taken onto my MBP, and if I clear off my iPhone without noticing this discrepancy, then I will forever lose some photos!

To counteract this issue, in the last few weeks, unlug my iPhone from my MBP, reboot the iPhone, then plug it back into my MBP and re-launch Image Capture and usually then I can see everything. But today, no luck.

I took a screenshot of the time on my iPhone and then a picture of my leg to make it easy to see if *all* images on my iPhone are showing up in the Image Capture app, but the screenshot and picture of my leg do not appear - even after trying the above a couple of times.

What is going on?

Is something wrong with my iPhone? With iOS? With my MBP? With the Image Capture app? Or something else?

What is weird is that if any of the above items had issues, then you'd presumably not see any photos as opposed to 200 photos except for the last two shots?!

Please help so I don't lose any more precious photos and videos!

P.S. As I mentioned in another trhead, I refuse to upload my photos to iCloud, so that isn't an option!
 

ovbacon

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Feb 13, 2010
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I've seen this for a very long time where the last photo(s) don't always show up immediately. I run Ventura on a mini m2. There doesn't seem to be consistent behavior because at other times they do immediately show.
I'm going to assume it is a iPhone thing as my "photos", "image capture" and Adobe lightroom all show the exact same behavior. I just don't delete photos until I know I have them on my Mac.

I do not use cloud service for my photos.
 
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Ambrosia7177

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I've seen this for a very long time where the last photo(s) don't always show up immediately. I run Ventura on a mini m2. There doesn't seem to be consistent behavior because at other times they do immediately show.
I'm going to assume it is a iPhone thing as my "photos", "image capture" and Adobe lightroom all show the exact same behavior. I just don't delete photos until I know I have them on my Mac.

I do not use cloud service for my photos.

Is Ventura the newest OS?

When you say you have seen it for a very long time, can you be more specific?

Combined with the fact that Image Capture doesn't allow you to "move" files, it has become a real PITA lately.

After a week of shooting photos and video, I do this with varyingr esults...

- Take a few "marker" photos of my feet or a lamp of something odd
- Confirm those photos show on my iPhone in Photos - which they always do
- Reboot my iPhone
- make sure my cabling is secure
- Turn on Image Capture and confrm the "marker" photos show up as thumbnails in Image Capture.
- If not, re-boot my iPhone and Image Capture again
- Scroll threw all photos in Image Capture to make sure the thumbnails all appear
- Do a sense check and ask myself if all photos I took are there in the thumbnails - kinda hard when thee are 500 photos for the week
- Choose "Download All" into a folder called "ONE" on my MacBook Pro.
- When done, repeat the above process a second time, but this time manually selecting all photos and choosing "Download".
- Download second batch into a folder on my MBP called - you guess it - "TWO"
- After done, spot check each folder for "must have photos/videos - which is a "needle in a haystack" exercise.
- Next run DeltaWalker to compare the two download directories.
- If things match, and if I have confirmed really import photos/videos are there, I *hope* things are okay, and clean off my iPhone for the week.

What a dumb-ass process!!

Makes Windows Millenium Edition (ME) look robust and reliable compared to what Apple is putting me through!!!
 

ovbacon

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Feb 13, 2010
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Is Ventura the newest OS?

When you say you have seen it for a very long time, can you be more specific?

Combined with the fact that Image Capture doesn't allow you to "move" files, it has become a real PITA lately.

After a week of shooting photos and video, I do this with varyingr esults...

- Take a few "marker" photos of my feet or a lamp of something odd
- Confirm those photos show on my iPhone in Photos - which they always do
- Reboot my iPhone
- make sure my cabling is secure
- Turn on Image Capture and confrm the "marker" photos show up as thumbnails in Image Capture.
- If not, re-boot my iPhone and Image Capture again
- Scroll threw all photos in Image Capture to make sure the thumbnails all appear
- Do a sense check and ask myself if all photos I took are there in the thumbnails - kinda hard when thee are 500 photos for the week
- Choose "Download All" into a folder called "ONE" on my MacBook Pro.
- When done, repeat the above process a second time, but this time manually selecting all photos and choosing "Download".
- Download second batch into a folder on my MBP called - you guess it - "TWO"
- After done, spot check each folder for "must have photos/videos - which is a "needle in a haystack" exercise.
- Next run DeltaWalker to compare the two download directories.
- If things match, and if I have confirmed really import photos/videos are there, I *hope* things are okay, and clean off my iPhone for the week.

What a dumb-ass process!!

Makes Windows Millenium Edition (ME) look robust and reliable compared to what Apple is putting me through!!!
Yes Ventura is the latest OS: 13.4.1

I have seen this behavior for a long time meaning at least in the past few Mac OS's (I just tried it in OS Monterey 12.6.7 and I see the same behavior).

I see this behavior in all applications: Photos, Image capture, Adobe lightroom etc etc...which makes me believe it is a iphone issue.

restarting things never make a difference, what does make a difference for me is when I have image capture or photos open and I do not see the last picture/video etc I open "Photos" on my phone (while it is connected to my mac) and select the photo that I do not see on my mac and the moment I have it open in photos on my iPhone it shows up in image capture (or any other app) on my Mac.
 

Ambrosia7177

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Mar 22, 2023
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Yes Ventura is the latest OS: 13.4.1

Okay.

I have seen this behavior for a long time meaning at least in the past few Mac OS's (I just tried it in OS Monterey 12.6.7 and I see the same behavior).

I see this behavior in all applications: Photos, Image capture, Adobe lightroom etc etc...which makes me believe it is a iphone issue.

So it's not my fault, nor a problem with my refusal to use iCloud.



restarting things never make a difference, what does make a difference for me is when I have image capture or photos open and I do not see the last picture/video etc I open "Photos" on my phone (while it is connected to my mac) and select the photo that I do not see on my mac and the moment I have it open in photos on my iPhone it shows up in image capture (or any other app) on my Mac.

Do you trust Imaga Capture?

I had another thread complaining about how difficult it is to safely download/move photos and video from my iPhone to my Mac. :-(
 

ovbacon

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I do not use Image Capture but I don't see any reason to distrust it. I use "photos" for anything from my iPhone after which I will bring the best images to Adobe Lightroom. I have never had a problem of "losing" images or any other real problem. I only have seen the issue you yourself are having and my "workaround" is pretty effective for that.

And as I indicated, I do not use iCloud for my photos/videos.
 

Ambrosia7177

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Mar 22, 2023
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I do not use Image Capture

Then how do you get photos off your iPhone?


but I don't see any reason to distrust it.

I have lost a fair amount of photos / videos while transferring from my iPhone to my Mac.

In retrospect, not sure if the ones I lost were at the end of the roll like we discussed above, or somewhere in the middle. But I do know that when looking for THAT photo/video later on, it wasn't there.

(And I shudder to think of what the actual number of lost photos/videos is - I will probably never really know.)

I do know that I have really been having problems lately copying files off my iPhone.

To be honest, Apple entire workflow on the iPhone is stupid if you ask me.

First of all, it drives me crazy that for every photo/video I take, there are three files. No easy way to say, "I just took 127 pictures, and so I need to make sure there are 127 pictures on my iPhone and 127 pictures on my Mac."

It's a major PITA having to do multiple sorts to extract _E_ files and .AAE files, and maybe some of the photos/vidoes I lost happened at that stage?

Second, there is the fact that you cannot MOVE files using Imaga Capture, but only copy them to your Mac.

Third is the fact that unless I step through every single file, there is no way to compare counts. Because of the _E_ files and the AAE files, the number of actual photos/videos never match between what my iPhone says I shot and what is in Finder on my Mac.

Fourth is the fact that you can't just use Finder to download files like you would off a camera.

Why does Apple make this so difficult?

Not everyone wants to use iCloud, and even if you don't mind uploading your personal life to "The Cloud", there are a lot of times where it isn't practical - for example you don't have Internet access.

I shoot 500-1,000 photos/videos a week, and I love the mobility of my iPhone, HOWEVER, if I don't verify that everything I shot is safely now on my Mac, and if I have to waste so much time copying and checking things, then it makes me want to pitch my iPhone and just go buy a mirrorless camera...

Maybe you have some suggestions on how to protect what I shoot and to make all of this easier?
 

ovbacon

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As I said a few times, I use "photos" and Adobe Lightroom.

Screenshot 2023-06-27 at 3.26.33 PM.jpg
 

Ambrosia7177

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Mar 22, 2023
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As I said a few times, I use "photos" and Adobe Lightroom.

View attachment 2224480

Okay, but that doesn't answer my question...

How do you get photos/video off your iPhone and onto your Mac?

Or are you using Photos and Adobe Lightroom entirely on your iPhone?

From prior conversations, it seems that to get photos/video off your iPhone and onto your Mac you either have to use Image Capture or upload to iCloud.

I cannot believe all of this can't be done using FInder or some 3rd-party file management application on Mac OS.
 

ovbacon

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Okay, but that doesn't answer my question...

How do you get photos/video off your iPhone and onto your Mac?

Or are you using Photos and Adobe Lightroom entirely on your iPhone?

From prior conversations, it seems that to get photos/video off your iPhone and onto your Mac you either have to use Image Capture or upload to iCloud.

I cannot believe all of this can't be done using FInder or some 3rd-party file management application on Mac OS.
I have no idea who gave you the impression that you need image capture to get photos OFF your iPhone.

As can be seen and read from my messages (and seen in the ss of my MAC dock) I use photos and Lightroom ON MY MAC. So you open the "photos" app on your Mac and import your photos from your iPhone. It seems that you just keep making all these assumptions about what you can NOT do with a mac instead of knowing what you can and can not do.

I'm getting a little frustrated because I'm getting the feeling you are either being dishonest with me or you simply do not want to know and just want to be annoyed with Apple. Either way I'm bailing out of this conversation since it is clear that you don't actually want help.

You can import your iPhone photos and videos in many 3rd party applications and you can use apple's software as well. I would suggest to read up on the basics of using a Mac and iPhone.
 

Ambrosia7177

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(Will read your response above after I post this...)

Every week I use my iPhone to take photos of receipts, that once transfered to my MBP are linked up with a spreadsheet.

This morning I was screwing around taking selfies of myself trying to capture a cool sun flare from the morning sky, so I already had maybe 40-50 photos on my iPhone this morning. (I downloaded everything off my phone last night from the prior day.)

So on my iPhone there are 32 photos of receipts.

Once I was done, I took a picture of my leg.

Then I followed your advice above, and tapped on that last photo and loaded it in the Photos app on my iPhone.

Then I plugged in my lightning cable to my MBP, and launched Image Capture.

It appears that all of my selfies from this morning are there. And the last picture of my leg is there.

But guess what??

Imagae Capture shows only 14 photos of receipts?!

So, somewhere in the middle of the 157 pictures I took on my iPhone, the most important ones - 18 photos of travel receipts are missing!!

I cringe to think of how many ONE-IN-A-LIFETIME photos/videos I have shot ove rthe years, and I thought they had been copied to my MBP, and they are now gone FOREVER.


WTF????

I appreciate your advice earlier, but the whole reason for this thread is this b.s. behavior from my iPhone/iOS/Image Capture/MBP/Big Sur.

Now I get to fiddle around re-booting my iPhone, tapping on the last photos, reconnecting my cable, re-launching Image Capture, trying again to see if all the photos I just took appear, then doing it all a second time, and running DeltaWalker to see if I can get two consistent copies, and since I only have 157 photos on my phone, doing a manual count of one, two, three,.... one hundred fiffty fifty six, one hundred fifty seven.

Seriously??
 

Ambrosia7177

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Mar 22, 2023
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I have no idea who gave you the impression that you need image capture to get photos OFF your iPhone.

As can be seen and read from my messages (and seen in the ss of my MAC dock) I use photos and Lightroom ON MY MAC. So you open the "photos" app on your Mac and import your photos from your iPhone. It seems that you just keep making all these assumptions about what you can NOT do with a mac instead of knowing what you can and can not do.

I'm getting a little frustrated because I'm getting the feeling you are either being dishonest with me or you simply do not want to know and just want to be annoyed with Apple. Either way I'm bailing out of this conversation since it is clear that you don't actually want help.

I have never used Photos to import or edit my photos/videos in my life.

Funny, because I have used my current workflow to download somewhere around 20 TERABYTES of photos and videos over the last few years.

So maybe I'm not as stupid as you think...

And you're mad at me because I can't read your mind and because I don't know how YOU do things?

Interesting.

Has it ever occurred to you that there is more than one way to download photos/video off your iPhone?

Apparently we have different approaches.

I can tell you that the reason why I don't import things into the Photos application is because I don't like how it manages things.

I am an old-school computer user and I am used to working with FILES and not having my precious photos/vidoes slurped into an application - that I thought I had heard - puts them in a database and modifies the originals.

Even if that isn't the case, why am I not allowed to MOVE photos/videos from my iPhone to my MacBook Pro and then view/edit/store my FILES as I like?

Clearly using Image Capture worked in the past, and it met MY NEEDS / PREFERENCES, so why do you insult me and the approach I was using?

If you like slurping everything into Photos, then great, but based on what I had heard before, it didn't seem like it met my needs.



You can import your iPhone photos and videos in many 3rd party applications and you can use apple's software as well. I would suggest to read up on the basics of using a Mac and iPhone.

No need to turn this thread hostile.

I have enough problems, I don't want to fight with people on top of that.
 

ovbacon

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Again you should read instead of simply making assumptions.... I never used the stupid anywhere.

You should read your own last two post and see who is acting hostile... Good luck to you.
 

Ambrosia7177

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Mar 22, 2023
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Again you should read instead of simply making assumptions.... I never used the stupid anywhere.

You should read your own last two post and see who is acting hostile... Good luck to you.

Maybe you should re-read what you said...

I'm getting a little frustrated because I'm getting the feeling you are either being dishonest with me or you simply do not want to know

Implying that I am lying and dumb/lazy/stupid isn't going to move the conversation forward.

But I agree, you should walk away if I upset you so much.

Um, anyone else care to help me figure out this anomolous behavior with my iPhone/MacBook Pro/software?

I started this thread because I'm stuck - not to argue with people are have my intentions questioned.

Maybe the problem is Big Sur or that I have a really old MBP?

I don't ever recall having issues like this in the past, ALTHOUGH if random photos/videos weren't getting over in the past, it went unnoticed, so it's hard to say when or where or why all of this started happening.
 

Saturn007

macrumors 68000
Jul 18, 2010
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It's definitely strange what's going with your IC.

Years ago, I used Image Capture. Worked well, never experienced such glitches.

Now, I'm one of those users, like ovbacon, who uses Photos to import from my iPhones. IPads, and digital cameras. Originally, I had it set to automatically delete the photos from the external device. However, one time it failed to import everything from the camera’s SD card. I recovered the deleted photos from the card, but thereafter turned off auto-delete.

My solution, which you may have to resign yourself to, is to double-check imports. In Photos, I always double-check my imported photos vs. what's on the card before erasing the card inside the camera. It's a quick check. I make sure that the first and last couple of photos are the same. I also will check the number of photos imported vs. the number on the card before deleting.

Fortunately, I've never had another import problem.

I realize that doesn't *solve* your issue, but it reinforces the notion that checking what's been imported (or not) is a critical step. Especially for photos you don't want to lose.

If Image Capture continues to be problematic, you might want to look at Photos again. I've become quite fond of it after many initial misgivings. The only thing that remains a major issue for me is that there seems to be no way of merging separate photos libraries and retaining the folder structure of the originals.
 

Ambrosia7177

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Mar 22, 2023
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It's definitely strange what's going with your IC.

Yep, I never had issues until recently.

Just downloaded 250GB or mostly videos from this past weekend and had no issues with seeing all of the files.

But then I can take 20-30 pictures of receipts, and half of them don't show up!


Years ago, I used Image Capture. Worked well, never experienced such glitches.

Now, I'm one of those users, like ovbacon, who uses Photos to import from my iPhones. IPads, and digital cameras. Originally, I had it set to automatically delete the photos from the external device. However, one time it failed to import everything from the camera’s SD card. I recovered the deleted photos from the card, but thereafter turned off auto-delete.

How do I import photos/videos directly into the Photos app?



My solution, which you may have to resign yourself to, is to double-check imports. In Photos, I always double-check my imported photos vs. what's on the card before erasing the card inside the camera. It's a quick check. I make sure that the first and last couple of photos are the same.

The problem is *RANDOM* photos/videos go missing, so checking the first and last files won't work.


I also will check the number of photos imported vs. the number on the card before deleting.

But that is another problem...

Because every time I take a photo, my iPhone creates a .aae file and what I call an _E_ file, it throws off the count.

And it isn't as simpel as saying, I took 100 photos, so triple the count." Why? Because screenshots don't create .AAE and _E_ files. Likewise, videos don't create extra files.

If I shoot 500-1,000 photos/videos in a weekend, do you realize how long it would take me to reconcile what is on my tiny iPhone screen versus what is in Image Capture versus what was supposedly copied over to my hard-drive?

I do spot check my imports, but all it takes is missing one irreplaceable photo or video and I'm screwed. (It's easier to spot check videos as they are larger and more memorable, e.g. a road-trip.)



Fortunately, I've never had another import problem.

So do you think this is an issue with iS or my iPhone 11 Pro Max or Big Sur or my old MacBook Pro laptop?

Or is it just unreliable software?


I realize that doesn't *solve* your issue, but it reinforces the notion that checking what's been imported (or not) is a critical step. Especially for photos you don't want to lose.

I agree, but as mentioned, things get complicated by all of these extra files Apple adds.

(BTW, is there a way to disable things so I don't get .AAE and _E_ files anymore??)



If Image Capture continues to be problematic, you might want to look at Photos again. I've become quite fond of it after many initial misgivings. The only thing that remains a major issue for me is that there seems to be no way of merging separate photos libraries and retaining the folder structure of the originals.

I'm open to trying new ways to do things, but if the new way doesn't meet my needs, then it isn't a solution.

So here are some issues I have using a non-file-transfer approach...

1.) One reason I use Image Capture is because i transfer photos/video directly to an external hard-drive. My old MBP is pretty much filled up, and so importing photos/video into the Photos app isn't going to be much of a solution.

2.) I don't want my original files getting modified. My understanding is that the Photos app sucks in the raw files and transforms them into some large mega file. So you no longer have individual files, and the risk for corruption is greater having one mega file/database versus a bunch of independent files.

3.) As in #2, I worry that transformations will happen to my original files that I can't undo.

4.) I am concerned about privacy and things lingering in the Photos app even after I think I've deleted something.

5.) Mostly, though, if you can't transfer files from one location to another, or one device to another, then you don't have a working computer in my mind.
 

Saturn007

macrumors 68000
Jul 18, 2010
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Sounds like you have a good handle on the ins and outs of this! I have no idea what the root cause of the problems are — nor any guesses as to whether it's linked to the phone or the Mac. Have you unearthed any other reports around the net? Have you tried contacting Apple or posting at the Apple Discussion Forums?

In Photos, I’ve never seen those extraneous placeholder AAE and E files. Hence, my overall count is spot on each time. (Although most of my photos are from digicams, I do take a fair number from my iPhones and iPads.)

Do those extra docs ones only appear when taking iPhone RAW photos?!

Here's an idea. Reverse the thinking about all this, Just double-check those once-in-a-lifetime photos to make sure they were transferred. If you lose some others, so be it. I know that's hardly satisfying but, at least, you'd never lose your keepsake photos. I'd likely suggest doing that even if IC was working fine! Bugs, glitches, & problems with transfer can always happen even with the best of transfer systems.

I assume that you're making backups of your backups… 😎

An out there thought… isn't there a way of attaching an SC card or reader to the lightning port on the phone? You could make backups that way… and, perhaps, they'd all come over.

Have you looked into iMazing? It's a Mac app that began as a way of making backups and complete copies of iPhone contents (something iTunes never did). It's now expanded into a general app and file handler on the Macs. It has music and photos processing. I've never used those, but it could be worth exploring. The developers are good people and issue frequent updates with improvements.

I use it all the time to make complete backups of my iPhones and iPads — and ensure that bookmarks from my e-readers are saved! Otherwise, e.g., the Mac Finder or iTunes will just back up the books but without any notes or bookmarks you've added.

Now, an app I've heard mentioned before, but cannot attest to its quality or bonafides, is Fone Dog Phone Transfer.

See https://www.fonedog.com/phone-transfer/how-to-import-photos-from-iphone-to-external-hard-drive.html

There are likely others. I recall using iExplorer for backups, albeit not specifically for photos.

In any case, good luck with it! I empathize with your frustration over this.
 
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HDFan

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How much storage do you have on the iPhone? How much is free?

What format are you saving your photos in?
 

mollyc

macrumors 604
Aug 18, 2016
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why not just air drop the photos to your computer? even if you are short on storage you can use it as temp storage till you move them to an external. i don’t use photos or image capture (i use lightroom) but air dropping will allow you to send the exact photos you want without extraneous files.
 

Ambrosia7177

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Sounds like you have a good handle on the ins and outs of this! I have no idea what the root cause of the problems are — nor any guesses as to whether it's linked to the phone or the Mac. Have you unearthed any other reports around the net? Have you tried contacting Apple or posting at the Apple Discussion Forums?

I haven't seen anything Googling, which is why I posted here. Haven't tried Apple forums since I don't have an account.


In Photos, I’ve never seen those extraneous placeholder AAE and E files. Hence, my overall count is spot on each time. (Although most of my photos are from digicams, I do take a fair number from my iPhones and iPads.)

Do those extra docs ones only appear when taking iPhone RAW photos?!

In a related forum - or maybe it was this one - someone said that .AAE and _E_ files are Apple's way of letting you switch between the original and altered photos - not sure if I said that correctly?

If you use the Photos app, then you won't see these extra files.

Since I am not currently using Photos, I wish I knew if there was a way to disable these extra files - and Apple trying to be so "helpful"!


Here's an idea. Reverse the thinking about all this, Just double-check those once-in-a-lifetime photos to make sure they were transferred. If you lose some others, so be it. I know that's hardly satisfying but, at least, you'd never lose your keepsake photos. I'd likely suggest doing that even if IC was working fine! Bugs, glitches, & problems with transfer can always happen even with the best of transfer systems.

Good idea, but the problem is most of my photography/videography is "street photography" - meaning I am always taking pictures of quirky things in day-to-day life - and so while photos/videos are significant at the time, they are quickly forgotten.

If I was taking pictures at a family reunion or a wedding, I'd obviously make sure that my key shots were transferred over.

But when I take a picture of a funky cloud or a ladybug or something on the pavment, I might forget that I took it by the time I get to your advice. (I average 500-600 photos per week.)



I assume that you're making backups of your backups… 😎

Yes, backups of my back external drives and also off-site when I have time to get to my other place.


An out there thought… isn't there a way of attaching an SC card or reader to the lightning port on the phone? You could make backups that way… and, perhaps, they'd all come over.

Explain how that would work using iOS...


Have you looked into iMazing? It's a Mac app that began as a way of making backups and complete copies of iPhone contents (something iTunes never did). It's now expanded into a general app and file handler on the Macs. It has music and photos processing. I've never used those, but it could be worth exploring. The developers are good people and issue frequent updates with improvements.

I use it all the time to make complete backups of my iPhones and iPads — and ensure that bookmarks from my e-readers are saved! Otherwise, e.g., the Mac Finder or iTunes will just back up the books but without any notes or bookmarks you've added.

I had heard about some apps like that in the past, but people warned that they were filled with spyware, or at least bloatware and that made me nervous.

Will check it out though.


Now, an app I've heard mentioned before, but cannot attest to its quality or bonafides, is Fone Dog Phone Transfer.

See https://www.fonedog.com/phone-transfer/how-to-import-photos-from-iphone-to-external-hard-drive.html

There are likely others. I recall using iExplorer for backups, albeit not specifically for photos.

I'm bad about backing up my whole iPhone, but since I just use it as a camera, and when Image Capture was working, it didn't really matter.



In any case, good luck with it! I empathize with your frustration over this.

Thank you.

I am trying to save up and get a good mirrorless camera, but even then there are many times where an iPhone works better (e.g. street photography, shooting photos/video on roadtrips, etc.)
 

Ambrosia7177

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why not just air drop the photos to your computer? even if you are short on storage you can use it as temp storage till you move them to an external. i don’t use photos or image capture (i use lightroom) but air dropping will allow you to send the exact photos you want without extraneous files.

Thanks for the suggestion.

How reliable is Airdrop?

Will Airdrop end up dropping my files like Image Capture seems to do?
 

Ambrosia7177

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I rarely use it but it once setup seems to work fine. Test of 100 photos/movies worked fine.

Maybe I can start another thread to get help with that. (I actually tried using AirDrop a couple months ago but couldn't get it working.)

As far as Image Capture goes, it is still hit-or-miss.

Downloaded make 150GB of video and photos from the weekend, and there were two files missing when I reconciled my two download attempts, so that proves it is still randomly dropping files.

Do you shoot photos or video on your iPhone?

If so, how do you get them safely off your iPhone?
 
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