cannot sync get error 13019

Discussion in 'iPhone Tips, Help and Troubleshooting' started by bobthecat23, Jun 15, 2009.

  1. bobthecat23 macrumors member

    Joined:
    Jun 20, 2008
    #1
    when i try to sync it i keep getting this error
     
  2. Abrar macrumors newbie

    Joined:
    Jun 17, 2009
    #2
    I had the same message after dowloading 3.0 but I noted that everything except the music library had synced. So I unchecked the sync option for the music files in itunes and then synced. No error message this time around. I then checked the box second time around and this time on syncing, the music library was uploaded to the iphone
     
  3. amanickam macrumors newbie

    Joined:
    Oct 1, 2008
    #3
    This did the trick and resolved the error. Thank you very much.
     
  4. Rick007 macrumors newbie

    Joined:
    Jun 23, 2009
    #4
    Error 13019

    Thank you ABARA. I have been working on this for 2 days. Found this sit and tried your solution. It work just as you said. Thanks:)
     
  5. kendahl macrumors newbie

    Joined:
    Jun 25, 2009
    #5
    Thanks Abara. Looks like this will work for me too. It's gonna take a while for the 20 G of music to upload again.

    Jay Schloss
    iPhone 3Gs 32G Black.
     
  6. kendahl macrumors newbie

    Joined:
    Jun 25, 2009
    #6
    Not so fast . . .

    Same problem again after ABARA's suggestion. Looks like everything's OK after a restore, though.
     
  7. artfulmanager macrumors newbie

    Joined:
    Jun 26, 2009
    #7
    Seems to be a voice memo problem...

    Hi all,

    I've been having the same trouble, and noticed in other forums that it began when people recorded and synced a voice memo on the new iPhone 3 OS. I had done so, as well, so I converted that voice memo to an MP3 copy, and deleted the original.

    All now works fine.

    Others had unchecked the voice memos so that they wouldn't sync, which seemed to work for them.
     
  8. senseibiz macrumors regular

    Joined:
    Feb 8, 2002
    Location:
    Las Vegas
    #8
    I unchecked the voice folder and it works fine, thanks.
    one less headache..
     
  9. CoknI macrumors newbie

    CoknI

    Joined:
    Jul 24, 2009
    Location:
    Dallas, TX
    #9
    OMG Thanks. I called Apple about this issue and they submitted an order to engineering and didn't know if I would have resolve for a week! I tried your suggestion of Voice Memo uncheck and I'm back in business. If I need VM's I'll drag em to the phone after they're dumped from the phone. Support thought something was wrong with my machine. No it's your staff. POWER 2 THE PEOPLE.
     
  10. gikku macrumors regular

    gikku

    Joined:
    Dec 29, 2006
    Location:
    -33.82,151.26
    #10
    awesome fix, cheers.:eek:
     
  11. Wolfgeek macrumors newbie

    Joined:
    May 13, 2010
    #11
    I had the same problem syncing my iPad this morning after installing the iTunes 9.1.1 (12) update. This solution worked for me! Thank you!!!!
     
  12. babyballa19 macrumors newbie

    Joined:
    May 26, 2010
    #12
    didn't work

    I tried that and it didn't work for me. Any other suggestions....PLEASE!!
     
  13. vbmg152 macrumors newbie

    Joined:
    Jun 5, 2010
    #13
    Thanks

     
  14. cinthia macrumors newbie

    Joined:
    Oct 15, 2008
    #14
    Me too. I've unchecked everything, one by one starting with Music. I even tried a restore. The iPhone works ok but just won't sync properly. Any thing would be appreciated?
     
  15. Athera macrumors newbie

    Joined:
    Jun 24, 2010
    #15
    Uhg.

    I've been having this problem, but my original music library syncs, but I can't add any [/I]new[/I]songs. I've tried un-checking voice memos and still didn't work. I have also tired what Apple.com suggested, nothing.
    I haven't had this problem with this iTouch until now and I have the 4.0 software.

    Please help!:(
     
  16. Alvi macrumors 65816

    Alvi

    Joined:
    Oct 31, 2008
    Location:
    Mars
    #16
    I had this problem now with iOS4 and just deleting all my voice memos fixed it, odd problem...
     
  17. adrieex macrumors newbie

    Joined:
    Aug 6, 2010
    #17
    thankyou soooooooooo much! i have been trying all sorts of different things and none of them worked! this one did though!!:D
     
  18. Arisian macrumors 68000

    Arisian

    Joined:
    Sep 14, 2007
    Location:
    China
    #18
    Are you able to create new ones and sync them just fine?

    having the same issue here but I use the voice memo functionality way more than the average user for my chinese classes.
     
  19. Jumpie macrumors 6502a

    Jumpie

    Joined:
    Jul 7, 2008
    Location:
    Atlanta
    #19
    what just worked for me was deleting all voice memos from itunes and then resyncing. it worked. quite annoying especially since apple doesn't know how to fix it.
     
  20. tpenrose macrumors newbie

    Joined:
    Aug 16, 2010
    #20
    13019 error

    I have tried everything except logging in as another user and nothing seems to work permanently. It appears to work but the next time I sync it, I get the error. I'm amazed that Apple hasn't helped here. I have the latest iTunes issue and the latest iPhone updates. I did have a lot of duplicate voice memos but I deleted them. ANY OTHER THOUGHTS OUT THERE???
     
  21. annabelle555 macrumors newbie

    Joined:
    Sep 24, 2010
    #21
    Another solution to try

    The above solution didn't work for me, but here's what did:

    Unselect music and voice memos from being synced.
    Run a sync diagnostic (under Help menu).
    Close and restart iTunes.
    Sync iphone.
    Re-Select music and voice memos to be synced.
    Sync iphone again. This time it should work.
     
  22. neiljcrump macrumors newbie

    Joined:
    Oct 6, 2010
    #22
    Same Problem

    I have iphone 4 w/ software 4.1. I don't know what i did to make this start happening, but it took me a couple of days to figure out how to fix it! I tried deselecting voice memos like the support page said. Everything seemed to by syncing except music. I would add a playlist, or add a song to a playlist, and it wouldnt' put it on my phone. I looked at the voice memos on itunes, and had duplicates of all of them! I deleted the duplicates, selected to NOT include voice memo's, and it finally worked! Check to see if you have more than one copy of a voice memo on your phone AND itunes! If so, that's probably the problem
     
  23. Silentman156 macrumors newbie

    Joined:
    Oct 26, 2010
    #23
    Thanks, All!

    I had this problem as well. I tried deselecting one item at a time and it *seems* that it was caused by a book that I downloaded for my son. Once I unchecked sync books, all was good! Now it is just a matter of waiting for 13g of music to re-sync. Thanks again!
     
  24. cgspam macrumors newbie

    Joined:
    Nov 3, 2010
    #24
    I see a lot of different solutions, and I'll add yet another: all I had to do was uncheck "Automatically fill free space with songs"
     
  25. mobinil1 macrumors newbie

    Joined:
    Dec 30, 2010
    #25
    Thanks a million for that trick, I was going crazy :)
     

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