Cannot wake MBP from sleep overnight - 2015 15" Pro

[Caribbean Mac]

Have the same problem with my 2016 15" MBP as well as recognizing the external monitor with any USB-C adapter this sucks Apple

 

[ge.caroline]

Brand new, and from the Apple Store.

Edit: Battery is great, 8ish hours with usual social/Word/browsing.

It's recommended to check your problem with the latest beta. 8hrs is great with 50-75% brightness. Most of the people reported 8hrs with only 10-40% brightness. What about you?

 

[James.K.Polk]

It's recommended to check your problem with the latest beta. 8hrs is great with 50-75% brightness. Most of the people reported 8hrs with only 10-40% brightness. What about you?

As I said earlier, I've had the problem on 10.11.X, 10.12.1-3, and the new public beta.

Brightness is auto; I'd estimate about 60%.

 

[g.t. rags]

Right? It's really insane. It's now been shipped 5 times to the Depot.
[doublepost=1487610991][/doublepost]

Gotcha. Luckily, I am. Will certainly let you know the "resolution."

are you not US based?

anytime I've seen an issue escalated to the extent yours has been, apple usually just replaces the product outright

 

[James.K.Polk]

are you not US based?

anytime I've seen an issue escalated to the extent yours has been, apple usually just replaces the product outright

Sure am! Original owner, in Chicago, and I have video of it happening on multiple occasions.

Just got it back - they replaced the logic board (again). I am confident it won't be fixed at this point, and hoping to be proven wrong!

 

[James.K.Polk]

IT HAPPENED AGAIN. I genuinely cannot believe it won't wake up. Are there other factors I'm ignoring? It's an authentic Apple charger. It's inside (obviously) and not overly hot or cold.

 

[Sanpete]

Did you reload your software? A software problem seems to be the most likely thing after all the hardware has been replaced.

 

[James.K.Polk]

Did you reload your software? A software problem seems to be the most likely thing after all the hardware has been replaced.

Indeed. So far I have:

Restored from backup
Completely wiped hard drive from Recovery mode and reloaded 10.12.3 (twice)
Downgraded to 10.11.6
"Upgraded" to 10.12.4 Public Beta

 

[Sanpete]

Right, but have you been adding back your software afterwards? If so, that may be where the issue is.

 

[James.K.Polk]

Right, but have you been adding back your software afterwards? If so, that may be where the issue is.

No, sorry - 'completely wiped' entitled reloading everything manually. And as noted, I've done that twice now.

 

[Sanpete]

Yes, I understand that, but you're still reloading your software, even if you're doing it manually, right? Has it messed up after a clean install before you put the software back?

 

[James.K.Polk]

Yes, I understand that, but you're still reloading your software, even if you're doing it manually, right? Has it messed up after a clean install before you put the software back?

Oh, yes - that was one of the first things we tried! Sorry for the confusion.

 

[Sanpete]

So, to be clear, you've done a clean install, and with no software added, the problem persists, right? Did you do that after the most recent repair?

 

[James.K.Polk]

So, to be clear, you've done a clean install, and with no software added, the problem persists, right? Did you do that after the most recent repair?

No - but I did after the last logic board swap. Got it at 7pm, left it overnight after just the most basic restore ... at 5am, when I woke up - black screen.

 

[Sanpete]

OK, well, depending on your level of desperation, you can try the clean install with no added software again to check the latest board. Maybe not next on your list of things to try. You mentioned the charger. Have you tried a different charger?

 

[James.K.Polk]

OK, well, depending on your level of desperation, you can try the clean install with no added software again to check the latest board. Maybe not next on your list of things to try. You mentioned the charger. Have you tried a different charger?

Probably a good idea w.r.t. the new board. Can try that when schoolwork dies down (if Apple can't help me).

Chargers yes - I have 2, both direct from Apple. Have even tried with a different desk in case the metal was somehow messing with sleep!

 

[Sanpete]

And you don't have anything but the charger connected, right?

Did they replace the SSD when they replaced all that other stuff?

 

[James.K.Polk]

And you don't have anything but the charger connected, right?

Did they replace the SSD when they replaced all that other stuff?

Correct - computer and charger only. Admittedly never tried without the charger but even if that solved it... not sustainable.

To my knowledge, no SSD replacement!

 

[Sanpete]

You mentioned you had to do some SSD repair once, so I suppose it's still a suspect on two accounts, being about the only part still present from the beginning and having shown a problem. No doubt Apple has tested it to death, but intermittent issues can escape detection that way. Replacing it might be one of the cheaper things for Apple to try (depending on the size), though it sounds like their next step is to replace the machine entirely.

I don't know how one would test for intermittent SSD failure at home, but maybe someone else here does.

 

[James.K.Polk]

Thanks everyone for the help! It's been replaced with an identical 2015 machine. Sort of wish I could upgrade to the TouchBar but I'm hardly in a place to complain.