iPad Can't get Guided Access to work on iPad

[pubwvj]

I did enable Guided Access on my iPhone so I know I am doing the right steps. But I set my iPad up the same way and when I go into an App and triple click the Home button it simply exits the App back to the Home screen filled with App icons. I have tried this with Photos, Safari, Google and other Apps.



What is the problem and how to fix it so I can use Guided Access on the iPad to keep users in just one App (Photos)?



All software is up-to-date.

 

[tensixturtle]

I assume you have made sure the "Guided Access" option is enabled in Accessibility settings, and you've tried turning it on and off again, etc. Have you tried checking under Accessibility > Accessibility Shortcut and then make sure "Guided Access" is selected? Also, have you checked if there is a Screen Time app limit that might be set for the Photos app? Sometimes, the app limit can interfere with Guided Access.

 

[pubwvj]

All done. Works fine on iPhone. Not on iPad. Both uptodate. Both same settings.

 

[tensixturtle]

That's strange. I wonder what's causing the problem. I've read about trying activating Guided Access with Siri, but that seems like a long shot. Would it be possible to consider resetting your settings on your iPad? Though I understand that that can be very inconvenient and therefore not a practical option. I am looking at my Settings and I cannot find anything else I can think of to check, although something could of course be eluding me...

 

[pubwvj]

It eludes me too. It works on my iPhone but not my iPad. Both have the same iOS and I carefully checked all the setting related to Guided Access and they are all the same. All the software is uptodate on both devices. I see other people using Guided Access on the iPad, same model 6th generation, so that should be okay. I am trying the reset next. Network settings first.... Golly, gee, whilikers!!! You, TenSixTurtle, win the Golden Apple! After resetting the network settings I can now use Guided Access on my iPad. I tested first without doing anything (no network setup). It worked. I am now reconnecting to the WiFi network... Guided Access is still working while connected to the network. Yeah! Thanks!

 

[tensixturtle]

I'm so glad it worked! Fingers crossed it keeps working...