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can't install Office 2008 update (again)
- Thread starter jackc
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Post #2 Instructions don't work for
Hi Guys. First post.
One of the ones who did the CleanMyMac (similar to Monolingual) cleaning of the unnecessary language files without realizing that it would affect future CS4 and Office 2008 updates. Running 10.6.2 and 12.2.1 version of office.
Tried Post 2 instructions but it doesn't work as I can confirm that package_updatable for 12.2.3 does not contain the line found_valid_version=False for the instructed mods.
In fact when opened in TextEdit it looks like as follows. Any ideas on what the new string is that I need to mod to get the installer to bypass?
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ipereleasearrayWithObject:rangeOfString:hasSuffix:allKeysnextObjectobjectEnumeratorintValueobjectAtIndex:countautoreleaseinitWithObjects:isEqualToString:boolValueobjectForKey:dictionaryWithContentsOfFile:fileExistsAtPath:defaultManagerstringByStandardizingPathstringByAppendingPathComponent:componentsSeparatedByString:stringWithUTF8String:initallocNSPipeNSTaskNSArrayNSDictionaryNSFileManagerNSStringNSAutoreleasePoolpackage_updatable - ERRORupdatables.Microsoft Office 2008Microsoft Entourage.appContentsInfo.plistMicrosoft Office 2008 (Debug)OfficeMicrosoftComponentPlugin.frameworkResources/version.plistResources/Info.plistResourcesERROR: Updatables file not foundUpdatablesOtherERROR: Updatables file corruptedmcpchkmcpvrschkewschknotewschklangdbgdstcmbtnbCFBundleVersionMicrosoftDistributionTypeESDERROR: Invalid versioninfo.plist_ews_crc/usr/bin/cksum Error running cksumERROR: Languages do not matchB¿*X*X*X*X*X*X*X*X*X*X*X*Xè‡è‡»=¨»=»
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Hi Guys. First post.
One of the ones who did the CleanMyMac (similar to Monolingual) cleaning of the unnecessary language files without realizing that it would affect future CS4 and Office 2008 updates. Running 10.6.2 and 12.2.1 version of office.
Tried Post 2 instructions but it doesn't work as I can confirm that package_updatable for 12.2.3 does not contain the line found_valid_version=False for the instructed mods.
In fact when opened in TextEdit it looks like as follows. Any ideas on what the new string is that I need to mod to get the installer to bypass?
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I don't know what has changed, but I no longer use n0de's instructions, listed in post #2 of this thread. I use Monolingual and every time I tried to apply an update to MS Office, I got the error message listed in post #1. I would follow n0de's instructions and the updates would work great. However, the past 2 or 3 updates worked perfectly, without any error message and without having to use n0de's instructions.
Many people run into a problem using the instructions, because they forget step #2. You have to copy the installer to your desktop before you right-click and "show package contents."
Many people run into a problem using the instructions, because they forget step #2. You have to copy the installer to your desktop before you right-click and "show package contents."
Under Snow Leopard, it never ungreys my drive !
Hi Guys,
I've just installed MSO 2008 and I'm trying to install the updates.
The updates goes up to the selection of the Hard drives, finds my drive but never ungreys it ! So I can't continue to install the update.
This is the same for the 12.0.1, 12.1.0 and 12.2.3 ...
By the way, if you donwload the updates from Microsoft, it tells you the pre-requisite versions you need on their web pages. The upgrade path is 12.0.0 -> 12.1.0 -> 12.2.3, you don't need the other intermediate versions.
*** EDIT : It works but it's just very darn SLOOOOOOOWWWWW !
Cheers,
Richard
Hi Guys,
I've just installed MSO 2008 and I'm trying to install the updates.
The updates goes up to the selection of the Hard drives, finds my drive but never ungreys it ! So I can't continue to install the update.
This is the same for the 12.0.1, 12.1.0 and 12.2.3 ...
By the way, if you donwload the updates from Microsoft, it tells you the pre-requisite versions you need on their web pages. The upgrade path is 12.0.0 -> 12.1.0 -> 12.2.3, you don't need the other intermediate versions.
*** EDIT : It works but it's just very darn SLOOOOOOOWWWWW !
Cheers,
Richard
For me, it was python interpreter
Hi *,
I had all the same problems under SL, i. e. I did a de-installation, a clean install of 12.0, but SP1 could never find a version to update, no matter what I did (safe boot, boot between udaptes, etc. etc.).
When I was trying to install from the cmdline via the installer, I realized that the SP1 was using a python script, which was pointing to /usr/bin/python, but there was no python there on my installation.
The solution: Do a
> sudo ln /usr/local/bin/python /usr/bin/python
on the Terminal.Then it worked for me! Check out my post on this page for details.
Ciao,
UsrLocalShare
Hi *,
I had all the same problems under SL, i. e. I did a de-installation, a clean install of 12.0, but SP1 could never find a version to update, no matter what I did (safe boot, boot between udaptes, etc. etc.).
When I was trying to install from the cmdline via the installer, I realized that the SP1 was using a python script, which was pointing to /usr/bin/python, but there was no python there on my installation.
The solution: Do a
> sudo ln /usr/local/bin/python /usr/bin/python
on the Terminal.Then it worked for me! Check out my post on this page for details.
Ciao,
UsrLocalShare
This sounds like the same problem I had with most of the updates, including this one. It's something to do with the way the installer tries to kill the microsoft background processes, SL changed the methods allowed for this and microsoft hasn't sorted it yet.
You need to boot in safe mode, hold shift key at startup (after the the tone) http://support.apple.com/kb/HT1455 , this disables the startup items and the update should work.
Usually you will need to restart before applying the next update as the installer starts the background processes again.
You need to boot in safe mode, hold shift key at startup (after the the tone) http://support.apple.com/kb/HT1455 , this disables the startup items and the update should work.
Usually you will need to restart before applying the next update as the installer starts the background processes again.
Can't install EWS update
Am a complete MAC newbie, need to install this update to connect to the MS Exchange to pull down work email etc. Tried what SteveJW suggestion - rebooted in safe mode but that still gave the same old error message.
If the only way is to modify code can someone explain from start to finish? Have used unix before but that was many years ago, and I'm not familiar with all the terms you use.
Thanks in anticipation!
Am a complete MAC newbie, need to install this update to connect to the MS Exchange to pull down work email etc. Tried what SteveJW suggestion - rebooted in safe mode but that still gave the same old error message.
If the only way is to modify code can someone explain from start to finish? Have used unix before but that was many years ago, and I'm not familiar with all the terms you use.
Thanks in anticipation!
A few questions ...
1. Which version of Office:Mac 2008 are you using? Office 2008 Home and Student Edition does not include support for Exchange, so you won't be able to install Entourage for Web Services.
2. What is the the version number of Office:Mac 2008 that you're trying to update? To install Entourage for Web Services, you need to be at the latest version of Office 2008 (12.2.4 as of this writing). If you're not up-to-date, then you won't be able to install.
3. Have you done anything to your Office installation, such as move your Office folder out of the Applications folder, or delete something out of the Office folder, or run an application like Monolingual or Xslimmer? If it was just the first, then you can move the Office folder back to its original location, and it should update fine. If you've deleted something out of the Office folder manually, or if you've run an app like Monolingual or Xslimmer, you'll need to uninstall Office, reinstall it, update it to 12.2.4, and finally install Entourage for Web Services.
If none of those are it, then what is the exact error message that you're seeing?
Regards,
Nadyne.
Updating Mac Office 2008
Okay, everyone.
You can try to use the crazy steps outlined when searching, "cannot update macoffice 2008! such as deleting registries, etc.
Here is the problem. Eject the time machine disk or some other way disable it. the installer looks for current version of office and it finds, like, 300 because of the full backups. I killed time machine and the install went flawlessly after hours of messing around.
Okay, everyone.
You can try to use the crazy steps outlined when searching, "cannot update macoffice 2008! such as deleting registries, etc.
Here is the problem. Eject the time machine disk or some other way disable it. the installer looks for current version of office and it finds, like, 300 because of the full backups. I killed time machine and the install went flawlessly after hours of messing around.
As is the case far too many times, another first-and-only post by a newbie resurrects an older thread to add misleading and useless information.
First, there IS no registry on Mac OS X, so "deleting registries" doesn't apply to MS Office 2008.
Second, the issue discussed in this thread has absolutely nothing to do with Time Machine or backups.
Please read and comprehend the thread, so you don't waste people's time or mislead by posting misinformation.