Can't make FaceTime calls to certain Macs

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by baryon, Mar 7, 2014.

  1. baryon macrumors 68040


    Oct 3, 2009
    We have 4 identical iMacs set up in identical ways. They all use the same Apple ID and that same email address is being used for FaceTime.

    When I take my iPhone (using a different FaceTime ID) and ring that email address to do a FaceTime call, only ONE of the iMacs receives the call (rings and displays that someone is calling). The others ones don't react to it at all, even though they are identical in every way I can think of.

    All the iMacs can make a FaceTime call to my iPhone just fine, and they show up as the Apple ID they are using.

    What the hell is going on and what can I do to troubleshoot this? I thought FaceTime can work on multiple devices with the same ID, and that all devices should ring simultaneously when getting called?

    It's so frustrating and unintuitive, why can't it be as simple as Skype?
  2. madeirabhoy, Mar 10, 2014
    Last edited: Mar 10, 2014

    madeirabhoy macrumors 6502a

    Oct 26, 2012

    i only have one mac and one ipad set up to my account, but both ring simultaneously.

    and for me, both skype and facetime have their (different) uses, but im missing that skype is somehow more intuitive and simple. in fact skype is thankfully the opposite, it does things that facetime doesnt, like calling telephones and leaving messages and having incoming telephone numbers you can set up, but facetime, whilst limited to calling someone else who has facetime, is pretty simple.

    i dont have the same problem you have, both my machines ring simultaneously so it works for me. i googled the same problem for skype and someone reported mid last year that they had the same problem with skype. maybe its been fixed or maybe you dont have that problem, im not sure.
  3. baryon thread starter macrumors 68040


    Oct 3, 2009
    Yes the think is FaceTime is SO simple that there is literally nothing you can try if it does go wrong somewhere.

    I did get another iMac ringing at the same time, so two out of three work. I added another email address to FaceTime on that iMac, which did the trick, no idea why. So I created a few Gmail accounts and added them to FaceTime, now each iMac has 6 email accounts linked to them but one iMac still isn't ringing... Oh well! It's better than nothing.

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