Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Can't Remove Icon from menubar

E

ercanbas

macrumors regular
Original poster
Feb 15, 2008
177
0
Hello,

I had to install RayV and now that I do not need it I would like to get rid of it. I removed it under system preferences at the bottom but I cannot seem to get rid of the icon on the menu bar. I cannot drag it out and am stumped at what to do. I even manually removed the plugins from the library. Any help?
 
RayV Icon in Menu Bar

I was FINALLY able to remove the RayV agent icon in my menu bar by going to:

System Preferences > Accounts > Login Items

I highlighted RayV and hit the minus sign- and poof. Gone!
 
  • Like
Reactions: wlossw and Stone_Yu
Does anyone have any other fixes for this? I have tried checking in Login Items and it is empty. Having trouble removing Hands Off! from the menu bar using cmd key - it just comes up with a greyed out circle with a line through it. thanks!
 
Go back to the default settings. Remove com.apple.systemuiserver.plist and Restart. (ui = user interface, this is where menu settings reside)
 
harreharre said:
Does anyone have any other fixes for this? I have tried checking in Login Items and it is empty. Having trouble removing Hands Off! from the menu bar using cmd key - it just comes up with a greyed out circle with a line through it. thanks!
Click to expand...

You probably did not uninstall it completely. I suggest you reinstall it and follow their instructions: https://www.oneperiodic.com/products/handsoff/faq.html#faq2. No offence to Gregg2, but I suggest you make sure that the app is completely uninstalled before you start deleting other configuration files.
 
If the icon you try to remove is Mac Shiny here is how you should proceed:
1. Launch Activity Monitor
2. In the list you should recognize the Icon (It comes with the name TrayAgent)
3. Select the line with the icon TrayAgent
4. Open in the upper left corner the 3rd Icon with a crank
5. Select Spindump
6. After Spindump finished you have a window open. Look at the line Path:
7. Delete this entry in your file system and kiss good bye this bloody icon
 
  • Like
Reactions: beachchairny
AlphaCentoris said:
If the icon you try to remove is Mac Shiny here is how you should proceed:
1. Launch Activity Monitor
2. In the list you should recognize the Icon (It comes with the name TrayAgent)
3. Select the line with the icon TrayAgent
4. Open in the upper left corner the 3rd Icon with a crank
5. Select Spindump
6. After Spindump finished you have a window open. Look at the line Path:
7. Delete this entry in your file system and kiss good bye this bloody icon
Click to expand...

Hi, i'm having same problem with the application MacShiny on my mac, i think its the root of ongoing problems with my card details being cloned. i've tried the above but its still appearing as trayagent on the activity monitor. how do i remove the line path? where do i type it in to find it? thanks
 
  • Like
Reactions: ImanWithAnE
garcehipsey said:
Hi, i'm having same problem with the application MacShiny on my mac, i think its the root of ongoing problems with my card details being cloned. i've tried the above but its still appearing as trayagent on the activity monitor. how do i remove the line path? where do i type it in to find it? thanks
Click to expand...

I am having the same issue I have tried the above suggestion but still have the same issue please tell me you have managed to remove it and can provide me with some wisdom :( thanks
 
OP wrote:
"I had to install RayV and now that I do not need it I would like to get rid of it. I removed it under system preferences at the bottom but I cannot seem to get rid of the icon on the menu bar."

I'll try to help.
What I suggest:

1. Download "EasyFind" -- it's small and free:
http://www.devontechnologies.com/download/products.html

2. Open Easyfind. Set it up as thus:
- The drive you're searching should be your boot drive
- Search for -- files and folders
- Operator -- phrase
- Comparison -- ignore case
- Include -- invisible files and folders

3. In the search box, enter "RayV"

4. Click the magnifying glass (upper right)

You will probably get a few hits.
You have to LOOK CAREFULLY AT WHAT AND WHERE the files you found are.

There may be something located in a folder in the System that has to do with menus (Sorry, I can't recall just which one it might be).

If you see something in there with "RayV" in it, I'd try deleting it.
It may not simply delete.
In that case, RIGHT CLICK on the item and choose "reveal in finder".
Then, drag the item in question to the trash.
You'll be asked for your password -- enter it.
Empty the trash.

Now.. power down the Mac, all the way off, and reboot.
Does that do it?
 
AlphaCentoris said:
If the icon you try to remove is Mac Shiny here is how you should proceed:
1. Launch Activity Monitor
2. In the list you should recognize the Icon (It comes with the name TrayAgent)
3. Select the line with the icon TrayAgent
4. Open in the upper left corner the 3rd Icon with a crank
5. Select Spindump
6. After Spindump finished you have a window open. Look at the line Path:
7. Delete this entry in your file system and kiss good bye this bloody icon
Click to expand...

Hi AlphaCentoris,
Thanks for putting me on the right track with Spindump (Result below).

Command: TrayAgentMono
Path: /Library/Application Support/CyanSoft/MacShiny/TrayAgentMS.app/Contents/MacOS/TrayAgentMono

Application Support is a hidden Library folder - accessed in Finder by holding Alt key down and pressing Go in Finder menu. Found the folder for that little beast MacShiny and sent it to Trash. Dragged recalcitrant icon to Trash and emptied bin. Good riddance.
 
AlphaCentoris said:
If the icon you try to remove is Mac Shiny here is how you should proceed:
1. Launch Activity Monitor
2. In the list you should recognize the Icon (It comes with the name TrayAgent)
3. Select the line with the icon TrayAgent
4. Open in the upper left corner the 3rd Icon with a crank
5. Select Spindump
6. After Spindump finished you have a window open. Look at the line Path:
7. Delete this entry in your file system and kiss good bye this bloody icon
Click to expand...
I was able to accomplish all of this but line seven " delete this entry in file system" can you explain this for me, I'm not the greatest at this
AlfaGTV6 said:
Hi AlphaCentoris,
Thanks for putting me on the right track with Spindump (Result below).

Command: TrayAgentMono
Path: /Library/Application Support/CyanSoft/MacShiny/TrayAgentMS.app/Contents/MacOS/TrayAgentMono

Application Support is a hidden Library folder - accessed in Finder by holding Alt key down and pressing Go in Finder menu. Found the folder for that little beast MacShiny and sent it to Trash. Dragged recalcitrant icon to Trash and emptied bin. Good riddance.
Click to expand...
 
AlphaCentoris said:
If the icon you try to remove is Mac Shiny here is how you should proceed:
1. Launch Activity Monitor
2. In the list you should recognize the Icon (It comes with the name TrayAgent)
3. Select the line with the icon TrayAgent
4. Open in the upper left corner the 3rd Icon with a crank
5. Select Spindump
6. After Spindump finished you have a window open. Look at the line Path:
7. Delete this entry in your file system and kiss good bye this bloody icon
Click to expand...


Just wanted to thank you!!!!!
 
beachchairny said:
Just wanted to thank you!!!!!
Click to expand...
MikeTWS said:
I was able to accomplish all of this but line seven " delete this entry in file system" can you explain this for me, I'm not the greatest at this
Click to expand...

Hey there! I'm having the same problem with my MacShiny icon. I completed all the steps besides "delete this entry in the file system." I feel I'm missing something obvious here. Can anyone clarify this?
 
piktochattr said:
Hey there! I'm having the same problem with my MacShiny icon. I completed all the steps besides "delete this entry in the file system." I feel I'm missing something obvious here. Can anyone clarify this?
Click to expand...

"Delete this entry" means that (AFTER you use the Spindump and it completes) highlight the Tray Agent icon and click the 'Stop sign with an X' in the top left corner...or at least I think so...
 
Okay, No. Thats not it, disregard my last comment. What you need to do is this:

1. Locate the hidden Library Folder by pressing Command+Shift+G.
2. Type in ~/Library to see the folder
3. Once you're there, go to Application Support.
4. Find MacShiny (or whatever)
5. DELETE, TRASH IT, BURN IT.

(If you want the hidden Library folder to be unhidden, press Command+J and check "Show Library Folder")

There you go~
 
AcrylicalMind said:
Okay, No. Thats not it, disregard my last comment. What you need to do is this:

1. Locate the hidden Library Folder by pressing Command+Shift+G.
2. Type in ~/Library to see the folder
3. Once you're there, go to Application Support.
4. Find MacShiny (or whatever)
5. DELETE, TRASH IT, BURN IT.

(If you want the hidden Library folder to be unhidden, press Command+J and check "Show Library Folder")

There you go~
Click to expand...

I could do all of this (thank you) except when I go in the Application Support Folder, Macshiny is not there. Actually, none of the folders that my Spindump path tells me will be there, are there.

I have this path: Path: /Library/Application Support/CyanSoft/MacShiny/TrayAgentMS.app/Contents/MacOS/TrayAgentMono

Yet when I open Application Support, there is no 'CyanSoft' folder to be found.

Help?
 
Hmm, when I fixed this a couple months ago I do not recall any CyanSoft folder at all.

Maybe MacShiny is hidden within another folder? Sorry I don’t have a clear answer, it’s been a while since I fixed it.

Just go through other folders maybe? Or go into the search bar at the top of the window and search it. (Make sure Application Support is highlighted)
 
Jsilver said:
I could do all of this (thank you) except when I go in the Application Support Folder, Macshiny is not there. Actually, none of the folders that my Spindump path tells me will be there, are there.

I have this path: Path: /Library/Application Support/CyanSoft/MacShiny/TrayAgentMS.app/Contents/MacOS/TrayAgentMono

Yet when I open Application Support, there is no 'CyanSoft' folder to be found.

Help?
Click to expand...
You are showing a path to the wrong Library folder.
You should check in ~/Library/Application Support folder. (This Library folder is hidden in your User/Home folder. Make it visible by opening your Go menu (in the Finder), by holding your Option key while clicking on the Go menu.)
 
DeltaMac said:
You are showing a path to the wrong Library folder.
You should check in ~/Library/Application Support folder. (This Library folder is hidden in your User/Home folder. Make it visible by opening your Go menu (in the Finder), by holding your Option key while clicking on the Go menu.)
Click to expand...

Thank you, that is what I tried yesterday. I don't have a 'Go' section in my finder. I've been getting to the hidden Library folder by using Command + Shift + G

The path I copied and pasted above is what came up when I did the Spindump on 'TrayAgent' through the activity monitor.

It actually shows two 'Application Support' folders. One is full of other folders, the other doesn't have much in it. I've tried searching individual folders here, but cannot locate anything containing 'CyanSoft', or 'TrayAgent', or 'Macshiny'.

Not sure what to do from here.
 
Gregg2 said:
@Jsilver
What OS version? There most definitely is a "Go" in the Menu bar is every OSX/macOS version I've ever had when Finder is the active "window".
Click to expand...
You're right, I didn't understand the comment. I was looking for it inside the Finder folder. I've never really noticed it in the top menu bar tbh when Finder is open to be honest.

However, whether I go to the extra Library folder through Go, or other ways, I still cannot locate this darn TrayAgent / MacShiny to get rid of it :( It's somehow completely hidden.
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back