Can't update apps through iTunes

NotMyName

macrumors member
Original poster
Nov 21, 2016
46
2
iTunes version: 12.6.2.20 (I know it's far from the latest but i've mentioned in a previous thread as to why i don't wish to update iTunes any more).

Have been able to update apps through iTunes quite easily until today. It downloads the full filesize and then at the end just throws up an error (8288). This happens on all apps.

Ideas? Apart from trying the latest iTunes, since i can't update apps through it anyway (which is the reason i don't want to update iTunes).
 

katbel

macrumors regular
Aug 19, 2009
212
86
iTunes version: 12.6.2.20 (I know it's far from the latest but i've mentioned in a previous thread as to why i don't wish to update iTunes any more).

Have been able to update apps through iTunes quite easily until today. It downloads the full filesize and then at the end just throws up an error (8288). This happens on all apps.
.
I have the same issue, error 8288 not only with updates but downloading new apps too.
Sometime the error becomes 416, but mostly stays at 8288
I guess something is going on on the Apple server ...when you get “friends” with the same errors (two other user on the apple forum) the coincidence is too weird or
because I'm able to download the same updates from my i-devices or Apple Configurator
and having itunes 12.6.5
makes me think that Apple may have done something blocking older iTunes intentionally or unintentionally ?!
 

NotMyName

macrumors member
Original poster
Nov 21, 2016
46
2
Well i was on the live chat with Apple recently (check out my last thread here regards backing up). They told me that with new iTunes updates they were going to pretty much block the ability to back up your phone using 'old' versions of iTunes.
I was having issue backing up my wife's phone on her hard drive but i could (and still can - just tried it 5 mins ago) on my hard drive (2 different hard drives yet in the same physical casing - same motherboard etc etc) - both running the same iTunes version i gave at the start of this thread.

I wonder if this blocking they mentioned applies to updating apps too - forcing the user to update OTA.

I use iTunes to find out whether the app is ok to update or not (some updates can be poor, so i avoid them).

I know my custom will make absolutely zero impact to Apple but i'm afraid this kind of railroading will just have me jump ship to some kind of Android provider. Whether that's Google or Samsung or whoever i don't know but i'm afraid that's what will end up happening.
 

Minorite

macrumors 6502
May 8, 2018
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You've mentioned that you have iMazing in another post, do you have any issues with app updates there? They've added exactly the same way of app updates recently, you update the app on the device and .ipa will be saved to your .ipa library. It's in App Management > Devices tab > Check for updates. Don't forget to check 'Keep .ipa after updating' checkbox.
 
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katbel

macrumors regular
Aug 19, 2009
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Well i was on the live chat with Apple recently (check out my last thread here regards backing up). They told me that with new iTunes updates they were going to pretty much block the ability to back up your phone using 'old' versions of iTunes.
Yesterday I was able to update everything just fine. And as many other users staying on 12.6.5, we want to be able to go back in case the updated app does something you don't like and so you can go back to the version you like the best.
Wait and see if this is the case (about blocking iTunes ) I'm sure all the business customers will not be happy if it's happening
 

NotMyName

macrumors member
Original poster
Nov 21, 2016
46
2
You've mentioned that you have iMazing in another post, do you have any issues with app updates there? They've added exactly the same way of app updates recently, you update the app on the device and .ipa will be saved to your .ipa library. It's in App Management > Devices tab > Check for updates. Don't forget to check 'Keep .ipa after updating' checkbox.
I tried updating via iMazing (had never tried it before so don't know if i'm doing the right thing or not) and it just kept saying no updates available which i know is not true at all. I must have about 30 apps that there'll be updates for.
 

katbel

macrumors regular
Aug 19, 2009
212
86
I tried updating via iMazing (had never tried it before so don't know if i'm doing the right thing or not) and it just kept saying no updates available which i know is not true at all. I must have about 30 apps that there'll be updates for.
I'm trying it right on an app I'm sure there is an update for , iMazing is telling me there is no update . I figured out what I was doing wrong: you need to have the apps downloaded or imported from iTunes library on the iMazing library - don't want to share iTunes library just in case something goes wrong, yet- then when you click on an app that has an update available you will see the available updates just for the selected app you have in the iMazing library, not all sigh. You have a radio box to uncheck on the bottom of the Available Updates window: Delete previously downloaded versions of updated apps.
At this point it works as promised. Minorite has a previous version maybe, this is why the procedure is slightly different but the essence is the same
 
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NotMyName

macrumors member
Original poster
Nov 21, 2016
46
2
I'm trying it right on an app I'm sure there is an update for , iMazing is telling me there is no update . I figured out what I was doing wrong: you need to have the apps downloaded or imported from iTunes library on the iMazing library - don't want to share iTunes library just in case something goes wrong, yet- then when you click on an app that has an update available you will see the available updates just for the selected app you have in the iMazing library, not all sigh. You have a radio box to uncheck on the bottom of the Available Updates window: Delete previously downloaded versions of updated apps.
At this point it works as promised. Minorite has a previous version maybe, this is why the procedure is slightly different but the essence is the same
Superb. I'll give that a try later. Thanks.

This is all becoming a little time consuming and very 'work-around' like.
I've been an iPhone user since 2010. I've had the 3GS, 4S, 5S & 6S. I'm no Apple fanboy by any means. I'm only loyal to what i like & what works for me but all this is doing is making me seriously consider making the move to Android. My wife has dipped in and out of Apple/Android. Has an iPad, recently made the switch from her 6S to a Huawei (Mate 20 lite). While i probably would go for something a bit higher spec if i made the move it's certainly made me curious enough.
 
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chabig

macrumors 603
Sep 6, 2002
6,069
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This is all becoming a little time consuming and very 'work-around' like.
You're doing it to yourself. iOS devices no longer require iTunes.
...this is doing is making me seriously consider making the move to Android...
What's stopping you?
...recently made the switch from her 6S to a Huawei...
Great choice!
While i probably would go for something a bit higher spec if i made the move it's certainly made me curious enough.
Do it. You're not a very active member here, having only posted 39 messages. Of those, you started 19 new threads complaining about iOS, iPhones, iTunes, etc. It's time to end your suffering. Get the Huawei.
 

Foxglove9

macrumors 68000
Jan 14, 2006
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New York City
Having the same issue too, Error 8288. Running older iTunes 12.6.3 and High Sierra. I run weekly updates to my apps, and it worked as recent as January 30th. When I went to update my apps through iTunes Friday I kept getting errors and it hasn't worked since. Oddly, new app downloads seem to still work. I tried deleting some older apps and then redownloading them through my Purchased/Cloud list and it still gives me an error.

I tried reinstalling iTunes 12.6.3, as well as rebuilding my library and nothing has worked. I think Apple might be blocking us from continuing to use these features, which is a bummer.
 
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katbel

macrumors regular
Aug 19, 2009
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... Oddly, new app downloads seem to still work. I tried deleting some older apps and then redownloading them through my Purchased/Cloud list and it still gives me an error.

I tried reinstalling iTunes 12.6.3, as well as rebuilding my library and nothing has worked. I think Apple might be blocking us from continuing to use these features, which is a bummer.
Interesting that you can still download new apps and I cannot , this make me think that it could be an involuntary bug from Apple servers.
Maybe tomorrow it will be fixed having businesses /enterprise going back to work and having issues with iTunes
Bigger fish;) than us can solve it putting pressure on Apple.

[UPDATE] Today I can download new apps-yesterday no- but not apps I deleted from my library and tried to download it again
 
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NotMyName

macrumors member
Original poster
Nov 21, 2016
46
2
You're doing it to yourself. iOS devices no longer require iTunes.

What's stopping you?

Great choice!

Do it. You're not a very active member here, having only posted 39 messages. Of those, you started 19 new threads complaining about iOS, iPhones, iTunes, etc. It's time to end your suffering. Get the Huawei.
Wow. I can only hope people like you are the minority here. What a 'help' you are.

To play along with you...

1) What's stopping me? To mention the main thing - money. If you wish to PayPal me £600+ then i'll get a new phone today. I don't have the money to just spend £600 each year on a new phone. Well i do but my priorities dictate that i don't. I have a boiler that may need replacing, i have a bathroom that certainly needs doing, so on & so forth.

2) How relevant is it as to how active i am here? (Answer is not at all by the way).
Though i love how you spend the time to research what i've done here, like it matters towards anything.

...i can only assume you're one of those Apple fanboys who gets greatly offended when someone dares to say something even slightly against Apple. I do hope you get the help you need..

I don't know enough about the Apple/iPhone/iPod/iPad/iWhatever universe to be of any use to anyone here so of course i only come here when i'm needing help myself. Problem? Identify the man who put the gun to your head making you read anything i've posted!

And i wont be getting a Huawei thank you.
 
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uehithneu

macrumors newbie
May 19, 2018
25
5
Hi, everyone. I too am seeing error #8288. Here's details that I posted in a different thread just now.

I use iTunes v12.6.4.3 (running on macOS High Sierra v10.13.6) to download iOS apps (and, for most apps, to download updates as well). My workflow has worked well 'til a couple days ago -- when I started seeing iTunes error #8288. Have you, readers, seen the same thing? Any tips?

Details:

(a) Error occurs when I download the update for an app but not when I download an app that does not reside already in my library.

(b) Error occurs when I delete an app from my library and then try to download it again.

(c) Error occurs in several different libraries (each library selected by my holding Option key when launching iTunes).

(d) Error occurs when I've reset cache and it occurs when I've deleted the director <my library>/iTunes\ Media/Downloads/.

(e) Whereas the directory <my library>/iTunes\ Media/Mobile\ Applications/ ought to contain just .ipa files, when error #8288 occurs I see in this directory a .app file of size zero bytes.

(f) Error occurs when I've turned off Little Snitch firewall.

(g) Error occurs when I've set permissions R+W, recursively, starting at directory <my library>/iTunes\ Media/.

(h) iMazing does indeed work for downloading, updating apps. [I prefer iTunes though because I like to keep several libraries and, well, I don't understand iMazing's operations well enough to replicate my setup in that app.]
 

Le Big Mac

macrumors 68030
Jan 7, 2003
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Washington, DC
Also started confronting this error yesterday, iTunes 12.6.5.3 - I believe the most recent non 12.7+ version where apps can still be managed.

Hopefully not the end for iTunes app management.
 
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Minorite

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May 8, 2018
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There are two options to update apps in Manage Apps, one on the Library tab and one on the Device tab. Make sure to update on the Device tab. Also just select all apps in Device tab first.

Can't find my cord atm, but I'll post screens from my side tomorrow just to make sure we are referring to the same steps.
 
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katbel

macrumors regular
Aug 19, 2009
212
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There are two options to update apps in Manage Apps, one on the Library tab and one on the Device tab. Make sure to update on the Device tab. Also just select all apps in Device tab first.

Can't find my cord atm, but I'll post screens from my side tomorrow just to make sure we are referring to the same steps.
Ah! Understood, now iMazing is showing all updates . Thanks for specifying the necessary steps
 

katbel

macrumors regular
Aug 19, 2009
212
86
Hi, everyone. I too am seeing error #8288. Here's details that I posted in a different thread just now.

I use iTunes v12.6.4.3 (running on macOS High Sierra v10.13.6) to download iOS apps (and, for most apps, to download updates as well). My workflow has worked well 'til a couple days ago -- when I started seeing iTunes error #8288. Have you, readers, seen the same thing? Any tips?
Something new
I tried on another computer, MacBook air with HighSierra and the Security update done on Feb 10th.

Gatekeeper(it changed with the security update) date is different on the two computers : one was created on Feb 7th, the other on Feb 8th

On the Macbook air iTunes 12.6.5.3 works and the updates go through perfectly there and Gatekeeper was created on the 8th.

I guess that the updates are not the same and one has a corrupted file or a bug and this could explain why there are different results even with same system and iTunes .

Today I tried to download the security update from Apple directly but it's not available any longer https://support.apple.com/en-ca/HT201222
 

katbel

macrumors regular
Aug 19, 2009
212
86
Something is happening on the Apple side:
https://discussions.apple.com/thread/250151949?answerId=250291171022&page=4

“Updated info from Apple iTunes Support:
They say this is now a priority issue, a fix will be made and sent out from Engineering. So we will see what they do next.”
 

Foxglove9

macrumors 68000
Jan 14, 2006
1,567
173
New York City
Ok so it's working again for me too (I guess Apple flipped a switch :D), however I have some new troubles. For one, since reinstalling an older version and rebuilding my library the other day it now didn't recognize a lot of my apps that were in my mobile application folder and redownloaded about 1000 apps. The apps are saved as a duplicate in the same folder so now I have doubles of a lot of apps in the Mobile Application folder. I guess I will have to go in and remove each duplicate one by one. Also for some reason it thinks these duplicate files are new downloads and when syncing my devices it's adding 100's of apps to my iPad and iPhone.

Another issue is I would like to go back to iTunes 12.6.4 (I downgraded to 12.6.3 when I started having the issues). However I see 12.6.4 is no longer available to download from Apple's site and not even in their archive section which is very odd. Any idea where I can get the Installer Package for iTunes 12.6.4 still? Searching google just came up with dead links to Apple's site. Thanks!