Apple's Special Version of iTunes That Still Has an App Store Currently Incompatible With macOS Mojave

Discussion in 'Mac Blog Discussion' started by MacRumors, Sep 26, 2018.

  1. RecentlyConverted macrumors 6502a

    Joined:
    Oct 21, 2015
    #126
    Try readdle as the developer, works for me.
     
  2. uehithneu macrumors newbie

    Joined:
    May 19, 2018
    #127
    Hi, readers. The following problem seems relevant and on topic -- and so I hope it's okay for me to post in this thread.

    I use iTunes v12.6.4.3 (running on macOS High Sierra v10.13.6) to download iOS apps (and, for most apps, to download updates as well). My workflow has worked well 'til a couple days ago -- when I started seeing iTunes error #8288. Have you, readers, seen the same thing? Any tips?

    Details:

    (a) Error occurs when I download the update for an app but not when I download an app that does not reside already in my library.

    (b) Error occurs when I delete an app from my library and then try to download it again.

    (c) Error occurs in several different libraries (each library selected by my holding Option key when launching iTunes).

    (d) Error occurs when I've reset cache and it occurs when I've deleted the director <my library>/iTunes\ Media/Downloads/.

    (e) Whereas the directory <my library>/iTunes\ Media/Mobile\ Applications/ ought to contain just .ipa files, when error #8288 occurs I see in this directory a .app file of size zero bytes.

    (f) Error occurs when I've turned off Little Snitch firewall.

    (g) Error occurs when I've set permissions R+W, recursively, starting at directory <my library>/iTunes\ Media/.
     
  3. katbel macrumors regular

    katbel

    Joined:
    Aug 19, 2009
    #128
    Nice detailed list of what you already tried (tried same steps already :()
    plus asked few friends and family to update and they all had the same error

    There are two threads on iTunes giving error 8288, in case something useful comes up
    https://forums.macrumors.com/threads/cant-update-apps-through-itunes.2169178/#post-27082515
    https://discussions.apple.com/thread/250151949
     
  4. chineseguy38 macrumors member

    Joined:
    Sep 14, 2012
    Location:
    Melbourne
    #129
    Just spoken to an Apple Senior iTunes Specialist after my iTunes 12.6.5 was unable to download app updates. She has informed it is end of life for this version and apps have to be updated on each devices since yesterday. This is just not on!
     
  5. RecentlyConverted macrumors 6502a

    Joined:
    Oct 21, 2015
    #130
    Try iMazing, its very good. Might lead a few of us out of the walled garden.
     
  6. katbel, Feb 11, 2019 at 10:19 AM
    Last edited: Feb 11, 2019 at 11:29 AM

    katbel macrumors regular

    katbel

    Joined:
    Aug 19, 2009
    #131
    Not true, three users at least are downloading updates using the same version and with HighSierra
    included my husband (just tried on his computer)and he has the same configuration (I'm the one who keeps updated the computers)

    Now I compared the dates of Gatekeeper that came with the Security update , and they are different
    His Security update was done on Feb 10th.

    Gatekeeper dates are different on the two computers : one was created on Feb 7th, the other on Feb 8th

    On the Macbook air iTunes 12.6.5.3 works and the updates go through perfectly there and Gatekeeper was created on the 8th.

    I guess that the updates are not the same and one has a corrupted file or a bug and this could explain why there are different results even with same system and iTunes .

    I tried to download the security update again from Apple directly but it's not available any longer https://support.apple.com/en-ca/HT201222
     
  7. chrfr macrumors 604

    Joined:
    Jul 11, 2009
    #132
    My High Sierra/iTunes 12.6.5 fails to successfully download any updates. They get most of the way downloaded and then show an 8288 error.
     
  8. Tech Copywriter, Feb 12, 2019 at 1:52 AM
    Last edited: Feb 12, 2019 at 2:36 AM

    Tech Copywriter macrumors newbie

    Tech Copywriter

    Joined:
    Oct 3, 2018
    Location:
    Essex, UK
    #133
    Can confirm the same issue with 12.6.5.3 on Mojave - error 8228 followed by 416 when retrying the download.
    BUT the issue does not seem to affect all app updates today (yesterday nothing would download). Today everything but the latest Duet Display update downloads correctly. It look as though you'll just have to keep retrying periodically.
     
  9. chrfr macrumors 604

    Joined:
    Jul 11, 2009
    #134
    All updates are now installing fine in my High Sierra/iTunes 12.6.5 system again.
     
  10. Tech Copywriter macrumors newbie

    Tech Copywriter

    Joined:
    Oct 3, 2018
    Location:
    Essex, UK
    #135
    Further update. The Duet Display app still fails to update from the Updates tab. BUT, when I search the App Store for Duet Display and install from there, the app downloads and updates correctly. Everything is now up-to-date once more on my iPad and iPhone
     
  11. vanillaspice macrumors newbie

    Joined:
    Jan 27, 2012
    #136
    Mine's been spotty. Updates didn't show up a few nights ago but downloaded fine today.
     
  12. chineseguy38 macrumors member

    Joined:
    Sep 14, 2012
    Location:
    Melbourne
    #137
    After two days, the apps started to download successful again. Apple care people really full of BS nowadays. I'm moving away from iPhone for sure.
    --- Post Merged, Feb 13, 2019 at 12:11 AM ---
    Same with me. But after two days, the apps started to download successful again. Apple care people really full of BS nowadays. I'm moving away from iPhone for sure.
    --- Post Merged, Feb 13, 2019 at 12:12 AM ---
    Yes Apple Care people is full of BS. I'm moving away from iPhone for sure.
     
  13. katbel macrumors regular

    katbel

    Joined:
    Aug 19, 2009
    #138
    Well, to be correct, it was the right Apple person who solved the issue talking to the engineers who fixed it. All this thanks to a lot of people who posted feedbacks about the issue. When you have a problem you have to go the right way.
     
  14. bingeciren macrumors 6502a

    bingeciren

    Joined:
    Sep 6, 2011
    #139
    The recent IOS 11 App Store temporary dysfunction made me realize that it was impossible to restore a device without a connection to the Apple's App Store.

    I bought iMazing and extracted all my ipas from my devices, including the ones no longer exist in the App Store, and downloaded to my computer. Now I can quickly restore any of my IOS devices without the need to connect to the App Store.

    Apple Configurator 2 also helps to an extent, but iMazing is unmatched in its ability to store ipas locally.
     
  15. Foxglove9 macrumors 68000

    Foxglove9

    Joined:
    Jan 14, 2006
    Location:
    New York City
    #140
    Does iMazing also pull any purchased apps straight from the App Store or only apps installed on your device?
     
  16. chineseguy38 macrumors member

    Joined:
    Sep 14, 2012
    Location:
    Melbourne
    #141
    Do you mean I shouldn't speak to iTunes support people for this issue?
     
  17. bingeciren, Feb 14, 2019 at 5:10 AM
    Last edited: Feb 14, 2019 at 5:19 AM

    bingeciren macrumors 6502a

    bingeciren

    Joined:
    Sep 6, 2011
    #142
    Both: It allows you to sign in to your iTunes account(s) and download your purchases straight from the App Store, or extract them from your i-device and store them ln your computer.

    I have 3 different iTunes accounts and I can download my purchases from each account by signing into them. Oh, one more thing, it can also extract IPAs from backup files as well.

    As an added feature, it also gives you some more information about the hardware of your device. Particularly about the battery life such as the number of charge/discharge cycles, its maximum design capacity vs the current capacity to gauge its health. The kind of stuff Apple hides away and they don't want you to know.
     
  18. uehithneu macrumors newbie

    Joined:
    May 19, 2018
    #143
    Thank you, bingeciren, for these tips. I too use iMazing but I'm not sure that I understand the app fully. Questions:

    You say that iTunes can 'download your purchases straight from the App Store' and that iMazing can 'extract [your purchases] from your i-device'. Is my interpretation of your latter statement correct? Are you sure that your assertion in the latter statement is correct?

    My impression: The only thing iMazing can extract is application data, not the .ipa file itself. iMazing can indeed 'grab' .ipa files but only by performing some sort of App Store search, not by extracting from i-device directly? [To be fair: In my experience iMazing has indeed been handy for downloading apps no longer listed in App Store search results.]
     
  19. bingeciren, Feb 14, 2019 at 6:49 AM
    Last edited: Feb 14, 2019 at 7:32 AM

    bingeciren macrumors 6502a

    bingeciren

    Joined:
    Sep 6, 2011
    #144
    I'm on my 3rd day of fully experimenting with iMazing. You may be right about the IPA not being stored and only the data being stored but I have managed to extract IPA files to store locally.

    After I experimented a bit, I found out that you are right; iMazing cannot extract IPAs from a device (only the data files are extracted). However, it allows you to download the IPA files from the App Store and then you store them locally. Once you have the IPA files in your computer, you are good to go.

    I'm afraid, if you haven't saved the IPA before its being pulled out of the App Store, there is no way to extract them from a device.
     
  20. HeadphoneAddict macrumors 6502a

    HeadphoneAddict

    Joined:
    Sep 16, 2007
    #145
    I've been saving old .ipa files on my NAS since 2012, just in case. I kept at least one computer with High Sierra and iTunes 12.6.5.3 that can download apps and updates, and when I update apps in iTunes then the old apps move to the trash. Then I move it out of the trash to my NAS.

    While the newer versions of iTunes doesn't have the app store, my understanding is that you can install apps by dragging them onto your device icon in iTunes.

    (1) If I switch to iMazing, can I move all the apps that are currently in my "iTunes > iTunes Media > Mobile Applications" folder into iMazing so that they don't have to be re-downloaded, and then update them within iMazing?

    (2) If I update an app in iMazing, what happens to the old version? Is it saved so that I can archive it on my NAS?
     
  21. bingeciren macrumors 6502a

    bingeciren

    Joined:
    Sep 6, 2011
    #146
    (1) You can but don't have to. It's possible to install IPAs simply by going to Manage Apps, go to Device and from the bottom right corner choose install .IPA file and point it to the IPA on your NAS. However, if you are going to do a batch instalation for many devices, importing the IPAs to the iManage Library would speed things up. iManage Library resides in the Application Support folder under your user Library, so it will occupy space in your local drive,

    (2) You can move (copy) IPAs from iMazing library to your NAS and keep them there as you do it now. iMazing also gives you the option to keep the downloaded updates in it own library (see the bottom left corner of the picture).
    Screen Shot 2019-02-14 at 23.53.01.jpg
     
  22. HeadphoneAddict macrumors 6502a

    HeadphoneAddict

    Joined:
    Sep 16, 2007
    #147
    So I can set the iMazing local library to be on the NAS?

    What does iMazing do with the old version of an app when it updates it to a new one?

    I keep the current Mobile Applications on the main iTunes Drive (an 8TB USB drive) and the old app Archives are saved on the NAS (I also have that backed up to another NAS). When iTunes 12.6.5.3 updates an App it puts the old App in the trash, and then I drag a copy of the trashed app over to the NAS to archive. But the iTunes drive has the current updated copy, which at some point in the future will get updated and moved to the trash so that I can retrieve that one and save it on the NAS as well.
     
  23. bingeciren macrumors 6502a

    bingeciren

    Joined:
    Sep 6, 2011
    #148
    No, I don't think you can set the iMazing local library on the NAS. It is located on your computer, under your user Library, at the location Library/Application Support/ iMazing/Library/Apps. However, you can set iMazing's backup location on the NAS, which I do. By the way, iMazing can do scheduled backups, like Time Machine, over the air, and after the first backup, the remaining backups are incremental and takes very little room and time to do it.

    To maintain your IPA collection, you can download IPAs from the App Store and keep them in iMazing's local library and also copy the old versions before you do an update to your NAS. That way you continue to keep as many versions of the IPAs you want on the NAS and, if you wish, install them directly from the NAS using iMazing. I mazing keeps only the most recent IPA in its local library.

    Effectively, you can stop using iTunes 12.6 for IPA management. In fact, once I upgraded to Mojave, iTunes 12.6 got replaced by 12.9 and I had no choice but to use iMazing to save the IPAs on my NAS.
     
  24. HeadphoneAddict macrumors 6502a

    HeadphoneAddict

    Joined:
    Sep 16, 2007
    #149
    So, I have to open iMazing to see what apps need an update, then proactively hunt down the random old versions of those apps in it's local library on my HD (which could be dozens or even hundreds) and then copy to the NAS before I update, because iMazing will delete the old version automatically?

    It's so much easier to just archive a copy of the old apps that iTunes sent to the trash after updating them - it nicely puts them all in one place for me.

    In the meantime, to prevent using too much bandwidth on Xfinity ISP (1TB cap) I've turned on Content caching on my MacBook Pro and set it for 64GB (I have 193GB free), and it's already cached 34GB of iOS app updates so far. So, at least when I download an update on one iPhone and it's cached, then it's not using my Xfinity WiFi bandwidth to download it again for the next device.
     
  25. bingeciren, Feb 15, 2019 at 4:06 AM
    Last edited: Feb 15, 2019 at 10:16 AM

    bingeciren macrumors 6502a

    bingeciren

    Joined:
    Sep 6, 2011
    #150
    Well, the easiest way would be to download all the Apps to the iMazing library once, and from there export them to the NAS for safekeeping.

    Admittedly, it is so much simpler to fish the Apps from the trash that iTunes put them there after an update and stow them away on the NAS. However, once the iTunes 12.6 stops functioning, iMazing seems to be the only remedy. However, trying to save the old version IPA just after an update can only be done with iTunes 12.6, as you described by pulling the old IPA from the trash. Unfortunately not even iMazing can do that.
     

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